BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 BUICK ENCLAVE
    - Pineville, NC

    There has been a considerable dimming of car’s headlights over the past 6 months. Visibility at night is very low, and I usually have to use my high beams to see while driving at night. The cost to replace headlights is astronomical and requires mechanic to fix (very complicated process that requires significant amount of dismantling of the vehicle). Concerned this is a recipe for disaster as many people affected by similar issue will be unable to afford the cost of changing headlights that really shouldn’t be this dim to start with.

    Source: NHTSA WEB SITE
  • 2022 BUICK ENCORE GX
    - Monticello, NY

    We where lucky compared to the other lady who wrote in this problem area. We where parked in a parking lot, ran in store to get item, left car running for wife to listen to radio and stay warm. As I got in, we spoke and was ready to pull out of the parking space and the car went weird. The car hesitated a little but was still running and then all the warning lights came on. It told us on the screen that steering might be effected and engine will not run to full capacity. The car ran like it was in "limp" mode(like the Kawasaki ATV when they have issue). We made it home carefully and slowly. We called and dealership had the car picked up. It's been there over a week now, their computer hook up said it was the fuel pump and also a fuel line was needed, they are waiting for the parts to come in. We have leased the standard Encore's before this GX and we never had this issue with them other 4 cars. They have been a great car, we are in hope that this is not going to become a major issue for the GX series. We made it only 9K miles when this happened. We where thinking of buying it when the lease was up, not sure where our thoughts are now. If this is a bad batch of fuel pumps or such...It could harm someone like the other lady with this issue in the middle of a highway, I hope Buick if needed will inform others of this danger and involve a recall to keep and save lives, so far everyone's been lucky???

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - River Grove , IL

    This airbag is supposed to last the lifetime of the vehicle and it has not. On top of it not lasting I am being charged to fix the airbag issue replacement and it is at fault of General Motors for not offering a lifetime lasting airbag.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - Stockton,, CA

    On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 Altamont pass going towards Tracy. I was traveling next to the slow lane. My speed limit was at 65! There was 18 wheeler 53 footer on the right of me on the slow lane. The 18th wheeler with no signal began drifting his trailer in my lane hit my right side and proceeded to drag my 2017 Buick Encore all the way to the left slammed the truck up against the cement barrier. And rolled the back end of his trailer onto the hood of the right side of the car and he disconnected. Side air bags and front airbags did not deploy. Which cause injury to my front of my body and back and spine injuries to my body and to my husband as well.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - DALE, TX

    My airbag light is on and malfunctioning. It will cost $200 for the diagnostic and no repair. To repair it will cost $873.19. I see there are more complaints in regarding this issue. To me this is a safety issue and concerns me as I drive my grandchildren in this car. I am told it is an actual sensor in the cushion of the seat. My vehicle is under 5 years old. Something has to be done.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - Cincinnati, OH

    The contact owns a 2018 Buick Encore. The contact stated while driving 25 MPH, the message "Engine Power Reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 MPH. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - Brunswick, OH

    Takata recall. The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 22V246000 (Air Bags), however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK LACROSSE
    - Orl, FL

    Fuel line under hood was rubbing against a bracket and is leaking. All the hangers and clips are secured and no play in Fuel line.

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - Syracuse, NY

    My 2009 Buick Enclave CXL, VIN 5GAEV23D79J118427: Engine caught on fire during the time i was driving it. The car hesitated as if it was going to shut off then i saw smoke coming from underneath the front hood, I pulled to the side of the road and stopped the car and open the front hood, my engine was on fire. The fire was located on the passenger side of the car or the left side of the car if you were facing the front of the car. I tried to put the fire out, but the fire got out of control. I called 911 and the fire Department and Police arrived. My car was being repair due to the fire.

    Source: NHTSA WEB SITE
  • 2019 BUICK ENCORE
    - Elkhart, IN

    For no apparent reason my air bag sensor light comes on intermittently while driving.

    Source: NHTSA WEB SITE