BUICK Complaints

Purchase the vehicle new with fifteen miles in June 2022, 11/3/2022 Service Instrument Cluster failure happened during a vehicle software update in November 2022. 11/7/2022 Took the vehicle to a GM Dealer they performed a software update that was to correct the problem. However, a day later the Service Instrument Cluster light came on. parts for this are on back order. 8/04/2022 When driving, the gears are not shifting correctly; also, while driving, the RPM jump up, When I speed up to move over to the next lane or pass, the vehicle hesitated, the engine would accelerate, up, and the vehicle started moving slowly. I also notice in this new vehicle that when I turn off the car, there is a loud noise like knocking coming from the front of the vehicle that lasts for a few minutes after the car is off. When program the memory seat seems to mix up drivers 1 and 2 must reprogram several times and it still doing the same thing. When I pruchased the car I was told the chip would be in between September and October and would be considered a recall having them put in. now it indefinite with no time frame of when the chip will be available. The purchased price and paid for this car included heated seats front and back. Paid for items not equipped on the car.

The fuel pump relay keeps getting hot and burning, causing the car to not start or loosing power while driving. Lost power going up a hill and around curve with no place to pull over. Could have been hit when car died in blind spot in road. Looked it up and other people on line are saying it is the seat clips hitting fuse box causing short circuit in fuse box and damaging fuse box. People said they thought it was fuel pump but still had same problem after replacing fuel pump. A lot of upset people on line saying there should have already been recall on this problem. Have had 2 mechanics look at it. Have bought 3 relays. Afraid to drive car if it will start, fear of loosing power in middle of road and getting killed. Not to mention could cause fire since fuse box and battery are under back seat.. Genius engineer, I'll tell you! Don't know if I can ever completely trust this buick again. Never had anything like this happen to any car I've ever owned.Something needs to be done. Recall Recall Recall !!!!!!!!!!!!!!

The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed against the circuit box, causing the circuit to overheat. The circuit board was replaced. The contact then stated that upon entering his vehicle while in a parking lot, blueish colored smoke was coming from the vehicle. The contact removed the back seat and saw that the circuit board had started melting. The Police were first called to the scene and the Fire Department then arrived and was able to extinguish the smoke before the circuit board caught on fire. Neither a Police report nor a Fire report was filed. The vehicle was towed to the dealer where it remained. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 198,000.

previous airbag recall, but not including my VIN. However, my airbag light is on and malfunctioning. It will cost $200 to just diagnose the repair and no idea what the cost to fix this saftey issue on a car that is only 5 years old. Please help!

Moisture has been collecting in both headlight assemblies for the past 3 years, whenever the car is outside or driven in the rain. Recently, this caused both high/low beam headlights to burn out. Replacing the bulbs is not enough, as the bulbs immediately burn out/smoke and blow out because of the water accumulation. On the driver side headlight, there was actually standing water in the headlight assembly that came pouring out when the cover was removed to replace the bulb. Dealership says both headlight assemblies must be replaced entirely to resolve the issue, due to corrosion. The vehicle has never been in an accident (there are NO cracks from collision, etc.). This appears to be a manufacturing defect or an issue with seal. This is a crazy expensive repair, to have to have the entire headlights replaced on the vehicle, on both sides, because they are not properly sealed/allow condensation and accumulation of water to take place. Can GM please cover the cost of this? Otherwise, this might be the last GM car I ever buy... This is also a major safety issue, as one must have working headlamps. Without an entirely new headlight assembly on each side, the lightbulbs, when replaced, burn out unexpectedly almost immediately, within weeks of replacement.

Purchased 2022 Buick Envision on October 15, 2022, currently has estimated 2400 miles. One month after purchase at 2200 miles, November 16th, a squeaking noise started coming from engine when you turn the vehicle off. Additionally, engine makes a whistling sound when accelerating/ changing gears. Took vehicle into service station, showed service tech the recorded incidents on video, it was indicated it was the turbo hose causing the engine noise. Buick Morrow, GA service station kept vehicle for two weeks - indicating time needed to order hose/replace the turbo hose. Picked vehicle back up on Monday, December 5, 2022, the squeaking sound returned - recorded incidents. Vehicle engine continue to whistle when accelerating. I am scheduled to return my vehicle back to the Buick Morrow, GA service station today, December 9th to have the same reported issue looked at again.. Note: Filed a complaint with corporate and have requested the issue be escalated due to my concerns with the vehicle safety.

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k

The component is the brakes and the brake pedal while not engaging the brakes they remained on even after the vehicle was shut off .the vehicle brake lights remained on this was not duplicated when I took the car in by the dealer of how the brake remains engaged we even when not being used I would have to release the break by pulling it up with my foot while driving . This was duplicated and witnessed by two others the dealership where I bought the car and a trusted mechanic. which no avai there was no warning light indicating any type of concern prior to it doing this. the brake pedal being slightly stuck my transmission shifts not properly and hot feeling to the car now I have a warning saying that AC will not work due to the overheating of my engine which I believe to have repaired however the repair that was believed to be the problem obviously wasn't the problem because the light still remains on and the fan runs continuously the minute I start the car to the time I shut the car off I live in North Dakota and it is -1 today and the fan continues to run at all times and the warning light is on cooling fan the car lunges at times which is easy to lose control over when it does this it lunges to the point where it physically noticeable and and no warnings of this that a compensation is going to need to be made in my driving with this lunge issue. I do feel this break issue has affected many other parts of the vehicle and the safety associated with these components. Also at times the driver's seat will not move it goes up to the dash or back to the back seat leaving me in a position where I cannot drive the vehicle safely at all. Also the cruise control would not engage because of the brakes being slightly engaged. Took her to the dealership discussed this problem with them and they could not duplicate and it's been going on since I purchased the car It had 30,000 miles on it when I bought it and it continues to do this and I think it's a safety issue

The contact owns a 2018 Buick Regal. The contact stated that the front driver’s side seat failed to move forward or backward. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver's seat metal frame to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,164.

While driving 65 mph on the hwy, in rush hour traffic my entire steering column came completely out and I lost control of my vehicle causing a 3 car wreck. The only indicator that something was wrong was that just prior to this happening the tilt on my steering wheel came undone 2 times and by the 3rd time when I pushed the wheel back up to lock it into place it came out entirely. There was no lights, no nothing. No tampering of any kind had ever been done to it whatsoever. And no one has looked at it since. It still falls randomly while driving. I have a picture taken about 5 minutes before this happened and one taken after the accident I will upload.