BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK LUCERNE- REIDSVILLE, NC
AFTER BEING DRIVEN NORMALLY ALL DAY, THE CAR ALL OF A SUDDEN WOULDN'T CRANK PROPERLY AFTER BEING PARKED FOR A FEW HOURS. THE CAR NEEDED TO BE TOWED TO A CAR SHOP. ACCORDING TO A LOCAL MECHANIC, THE BACK SEAT PRESSED ON THE WIRING THAT, IN TURN, BURNED UP THE ELECTRIC PANEL AND THE FUEL PUMP. DUE TO THIS, THE ELECTRIC PANEL AND THE FUEL PUMP NEED TO BE REPLACED.
Source: NHTSA WEB SITE -
2015 BUICK REGAL- FITCHBURG, MA
TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DRIVER'S SIDE DOOR LOCK WAS PRESSED, WHICH ACTIVATED THE ANTI-THEFT SYSTEM. THE DOORS WOULD NOT UNLOCK FROM THE INSIDE AND THE OCCUPANTS BECAME TRAPPED INSIDE THE VEHICLE FOR APPROXIMATELY 15 MINUTES BEFORE THE CONTACT WAS ABLE TO OPEN THE DOORS. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. *JS
Source: CONSUMER LETTER -
2004 BUICK RENDEZVOUS- WASHINGTON, DC
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V150000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF MARLOW HEIGHTS (4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386) FOR THE RECALL REPAIR. AFTERWARDS, THE CONTACT NOTICED THAT THE DEALER DID NOT PROCESS ANY PAPERWORK AND JUST GAVE HER THE KEYS TO LEAVE. THE CONTACT NOTICED THAT THE LOCKS FAILED AND SUSPECTED THAT THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 159,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 BUICK ENCORE- LOVELAND, CO
I WAS STOPPING TO PARK THE CAR AND TOOK MY FOOT OF THE BRAKE BEFORE I PUT THE CAR IN PARK, THE CAR SURGED FORWARD OVER THE CURB, A SIDE WALK AND INTO A ROCK GARDEN, (I WAS PARKING AT A NURSERY) I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE. I THINK IT HAS SOMETHING TO DO WITH THE 1.4L SIDI TURBO ENGINE WITH ITS START-STOP TECHNOLOGY. I THINK IT IS EXTREMELY DANGEROUS AS THE ENGINE SURGE WAS STRONG ENOUGH TO PROPEL THE CAR OVER THE CURB, A SIDE WALK AND INTO A GARDEN. I BELIEVE THAT THIS TECHNOLOGY WILL CAUSE A LOT OF REAR END COLLISIONS. ALTHOUGH NO OTHER CAR WAS INVOLVED IN MY CASE AND I WAS NOT HURT BUT IT DID ABOUT $ 9000 WORTH OF DAMAGE TO THE UNDERSIDE OF MY CAR BECAUSE OF THE ROCKS THAT THE CAR TRAVELED OVER BEFORE I STEPPED ON THE BRAKE. THE DISTANCE IT TRAVELED WAS PROBABLY 6 TO 8 FEET BUT IT SCARED THE DELIGHT OUT OF ME!. I DON'T KNOW IF THE ENGINE CAN BE MODIFIED SO THAT THE SURGE IS NOT THAT STRONG SO THAT IT PROPELS A CAR FORWARD AT SUCH A HIGH SPEED. I ALSO DON'T KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS OF THIS NATURE BUT WOULD LOVE TO KNOW. I HAVE HAD THIS CAR ONLY A FEW MONTHS AND AM AN EXTREMELY CAREFUL DRIVER. I HAVE ONLY HAD ONE OTHER ACCIDENT IN THE 40 PLUS YEARS THAT I HAVE BEEN DRIVING AND THAT WAS NOT MY FAULT. HOPE TO GET A RESPONSE AND THANK YOU FOR LETTING ME VENT.
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- BATH, MI
I CAN BE ON THE STREET DRIVING AND MY VEHICLE JUST STALLS OUT AND I HAVE TO GET IT RESTARTED AND PULLING THE SIDE OF THE ROAD TO RESTART IT THAT'S THE FIRST ISSUE THE SECOND ONE IS MY CHECK ENGINE LIGHT KEEPS COMING ON AND OFF AND MY TRACTION SYSTEM LIGHT STAYS ON HAD IT LOOKED AT IT WAS FINE SYSTEM LIGHT REMAINS ON.
Source: NHTSA WEB SITE -
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2015 BUICK LACROSSE- SEBASTIAN, FL
2015 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE INTERIOR LIGHTS. *LD THE CONSUER STATED THE ALL THE INTERIOR LIGHTS WOULD TURN OFF AND ON INDEPENDENTLY. *JS
Source: CONSUMER LETTER -
2009 BUICK LUCERNE- GRAND RAPIDS, MI
GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING OF SEAT BRACKET BUT APPARENTLY DEALER DOES NOT TAKE ME SERIOUSLY AND DID NOT TRIM SEAT CLIPS PER MY SPECIFIC REQUEST BC THERE IS ONLY A BULLETIN FROM GM 15-NA-051 NOT A RECALL. SEVERAL COMPLAINTS HAVE BEEN MADE AND MUST BE COMMON ENOUGH FOR A BULLETIN LUCKILY NO ONE WAS TAILGATING OR THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- PORTSMOUTH, VA
2011 BUICK REGAL PURCHASED FROM SHOW ROOM FLOOR IN 2011. PRESENTATIVE MAINTENANCE UP TO DATE. NO WARNING LIGHTS. SOMETHING TERRIBLY WRONG WITH TRANSMISSION, ENGINE. WHILE DRIVING ON CITY STREET APPROACHING INTERSTATE AT 25 MPH, CAR STARTING STALLING, PUTTERING, LOSING POWER. PULLED OVER, PUT IN PARK. THEN CAR WOULD NOT GO INTO GEAR. WOULD ACCELERATE BUT WOULD NOT GO INTO GEAR OR MOVE. HAD TO BE TOWED. FIRST THING DEALER SERVICE CENTER SUGGEST IS $3000 TRANSMISSION. CAR ONLY HAS 60,000 MILES, ONE OWNER. NO WAY! NO PRIOR SYMPTOMS OR WARNING LIGHTS, IN FACT ONSTAR DIAGNOSTICS CURRENTLY SHOWING NO ISSUES FOUND WITH ENGINE/TRANSMISSION SYSTEM. THIS CAR IS UNSAFE AND SHOULD BE RECALLED!!! 2011 BUICK REGAL DIAGNOSTICS REPORT FROM YOUR 2011 BUICK REGAL AS OF 07/08/2019 NO ISSUES FOUND
Source: NHTSA WEB SITE -
2016 BUICK ENCLAVE- HAUGHTON, LA
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Source: NHTSA WEB SITE -
2015 BUICK ENCLAVE- SANTA ANA, CA
SHORTLY AFTER PURCHASING MY 2015 BUICK ENCLAVE THE POWER STEERING PUMP HAD TO BE REPLACED. ABOUT 15K MILES LATER, THE POWER STEERING HOSE NEEDS TO BE REPLACED. I HAVE RESEARCHING INTO THIS AND IT LOOKS LIKE THIS SYSTEM HAS BEEN FAULTY FOR NUMEROUS VEHICLES OF THIS MODEL. THE PERSON AT THE DEALERSHIP TOLD ME THIS CAN CAUSE A FIRE IF LEFT UNTREATED. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE LOOKED INTO.
Source: NHTSA WEB SITE