BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 BUICK LESABRE- REHOBOTH BEACH, DE
TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT NOTICED THAT THE DASHBOARD HAD INADVERTENTLY BECOME UNGLUED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH HE VIN. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LACROSSE- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DEFROSTER/DEFOGGER SYSTEM IN THE FRONT OF THE VEHICLE MALFUNCTIONED. THE CONTACT STATED THAT THE DEFROSTER/DEFOGGER STOPPED WORKING AND WOULD NOT DEFROST THE WINDSHIELD IN COLD TEMPERATURES. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME FROSTED WITH ICE AND DECREASED THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- MIDDLEBURG, FL
WHILE DRIVING DOWN THE INTERSTATE LAST NIGHT AT ABOUT 70 MPH MY LOW-BEAM HEADLIGHTS SUDDENLY WENT OFF PLUNGING THE ROAD AHEAD OF ME INTO PITCH BLACK DARKNESS. FULL BEAM AND DIRECTIONAL LIGHTS WERE STILL FUNCTIONING, MANAGED TO SAFELY PULL OF TO THE SIDE OF THE INTERSTATE, AND LUCKILY WAS ABLE TO USE MY CELL PHONE TO DETERMINE THAT THE SOLID STATE HEADLIGHT RELAY HAD FAILED. LUCKILY THERE IS A SIMILAR RELAY LOCATED IN THE FUSE BOX THAT CONTROLS THE ENGINE FAN THAT I WAS ABLE TO UTILIZE AND CONTINUE ON MY JOURNEY. NEEDLESS TO SAY THIS WAS A VERY UNNERVING/SCARY EXPERIENCE AND CAN'T IMAGINE WHAT IT WOULD BE LIKE FOR A LESS EXPERIENCED DRIVER. I FIND IT HARD TO BELIEVE THAT GM THOUGHT THAT A SYSTEM THAT COULD AFFECT BOTH HEADLIGHT SIMULTANEOUSLY IN THIS WAY WAS REMOTELY EVEN A GOOD IDEA?!
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- CANNELTON, IN
POWER STEERING WENT OUT WHILE DRIVING DOWN THE ROAD (CITY STREET) IN MY 2009 BUICK ENCLAVE. TOOK IT TO THE SHOP, AND THEY REPORTED THAT I NEED TO REPLACE THE RACK AND PINION AND IT IS A COMMON FLAW IN THIS TYPE OF VEHICLE.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- OXON HILL, MD
STEERING WHEEL LOCKED INTO THE STRAIGHT POSITION AND WOULD TURN LEFT. DASHBOARD BLINKED MESSAGES ACROSS THE SCREEN. " SERVICE POWER STEERING" AND "SERVICE STABILITY TRACK". UNFORTUNATELY ONCE YOU TURN THE CAR OFF AND TURN THE CAR BACK ON, IT RESETS ITSELF AND ALL THE ALERTS ARE NO LONGER PRESENT.
Source: NHTSA WEB SITE -
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2005 BUICK RAINIER- LAURINBURG, NC
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, A WHINING TYPE NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 162,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- EUGENE, OR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTING WAS NOT ILLUMINATED. THE CONTACT WAS UNSURE IF THE HEADLAMPS WERE OPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED APPROXIMATELY ONE YEAR AGO WHEN THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AT KENDALL CHEVROLET OF EUGENE (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401(855) 982-8922). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- SOUTH BEND, IN
VEHICLE AT 108,000, GM DEALER STATES NEEDS NEW ENGINE FOR $6,800. STARTED MAKING A RATTLING NOISE ON ACCELERATION AND WOULD DISAPPEAR ONCE SPEED LEVELED OFF. ONLY OCCURRED 1-2 DAYS PRIOR TO HAVING IT LOOKED AT WITH MINIMAL DRIVING.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- MOYOCK, NC
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: (757) 266-5804) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,472.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- AKRON, OH
THE POWER STEERING SEEMS TO FAIL AT TIMES. IT BECOMES VERY DIFFICULT TO TURN THE WHEEL AFTER STOPPING AT AN INTERSECTION OR TRAFFIC LIGHT. IT'S ALSO DIFFICULT TO MAKE TURNS INTO TRAFFIC WHEN I HAVE TO QUICKLY MERGE INTO THE FLOW OF TRAFFIC.
Source: NHTSA WEB SITE