BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK LACROSSE
    - HIGHLANDS RANCH, CO

    HEAD REST IS ANGLED TOO FAR FORWARD - THERE IS NO WAY TO ADJUST THE ANGLE (ONLY UP AND DOWN HEIGHT). THIS CREATES NECK PAIN, BACK PAIN, ETC. THERE IS NO WAY TO ADJUST WHERE MY HEAD IS NOT FORCED INTO MY CHIN IF I FULLY REST MY SHOULDERS ON THE SEAT. I FEAR A SEVERE NECK INJURY IF EVER IN A CRASH IN THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK RENDEZVOUS
    - PISCATAWAY, NJ

    OVER THE PAST YEAR I HAVE BEEN CONTACTING BUICK AND DELPHI ABOUT THE RECALL ON THE FUEL SYSTEM IN MY 2005 BUICK RENDEZVOUS. I RECENTLY SLIGHTLY PASSED OUT AND CRASHED IN THE CAR DUE TO BEING OVERCOME BY THE INTENSIVE RAW GAS FUMES. I RECENTLY CONTACTED BOTH AGAIN AND I WAS TOLD THAT THERE IS A RECALL ON CERTAIN VEHICLES BUT MY VEHICLES VIN # IS NOT ONE IDENTIFIED IN THE RECALL. I CHECKED TO SEE IF MY PREVIOUS COMPLAINT WAS ON FILE AND IT WAS NO WHERE TO BE FOUND. I AM MAKING THIS COMPLAINT SO BEFORE HAND SO THAT ANYONE ELSE WITH THIS ISSUE CAN TAKE IT SERIOUS AND TAKE ACTION RIGHT AWAY BEFORE THEY START DISPLAYING HEALTH RELATED ISSUES LIKE ME AND MY FAMILY.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2011 BUICK REGAL
    - MT JUIELT, TN

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 3 MPH IN A PARKING LOT, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE VEHICLE WAS FINALLY BROUGHT TO A STOP. THE CONTACT STATED THAT A RED WARNING LIGHT WAS BLINKING ON THE SHIFTER PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER REPROGRAMMED THE VEHICLE BUT AFTER THE REPAIR, THE FAILURE RECURRED ALONG WITH THE TRUNK OF THE VEHICLE OPENING INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY WOULD GET BACK WITH HER AT A LATER DATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - MOUNT JULIET, TN

    TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - SAYLORSBURG, PA

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THE REAR TRAIL MOUNT FRACTURED WHILE DRIVING 35 MPH. THE CONTACT HEARD A LOUD THUMPING NOISE, CAUSING THE VEHICLE TO SINK ON ONE SIDE. THE CONTACT THEN APPLIED THE BRAKES AND THE VEHICLE BECAME UNCONTROLLABLE. THE CONTACT THEN STOPPED THE VEHICLE AND NOTICED THE TIRE SEPARATION CAME FROM THE TRAILING MOUNT. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A MECHANIC OR A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 254,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - COLBERT, WA

    INTERMITTENT PROBLEM WITH POWER STEERING. THE STEERING BECOMES EXTREMELY DIFFICULT AT TIMES, MAKING THIS A VERY HAZARDOUS SITUATION. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - SOUTH GRAND BAY , AL

    TL* THE CONTACT OWNS A 2000 BUICK LASABRE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE AS IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS A DEAD CELL IN THE BATTERY AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 139,386.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK RENDEZVOUS
    - WILLOW SPRINGS, NC

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE CONTACT SMELLED FUEL INSIDE OF THE VEHICLE. THE CONTACT STATED THE FUEL GAUGE WAS DEFECTIVE AND FUEL WAS LEAKING FROM THE FUEL TANK DUE TO A FAILED FUEL NECK. THE VEHICLE WAS TAKEN TO A MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC NOTICED A NHTSA CAMPAIGN I.D. 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES) AND SUGGESTED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATIONS. THE FAILURE MILEAGE WAS 184,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - WEST DEPTFORD, NJ

    2011 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH VEHICLE AIR BAG *TGW THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SAME AIR BAG PROBLEM.

    Source: CONSUMER LETTER
  • 2008 BUICK ENCLAVE
    - WILLIS, TX

    VEHICLE HIT A STATIONARY OBJECT, TELEPHONE POLE, IN THE CENTER OF THE FRONT BUMPER. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. THE ISSUE ARE THE AIR BAGS OF WHICH NONE ACTIVATED. VEHICLE HAD A HISTORY OF AIR BAG RECALL AND WARNING LIGHTS REPAIR. VEHICLE WAS REPAIRED BY THE DEALER ON 1/18/11 FOR THE RECALL AT 42,968 MILES. PREVIOUS REPAIRS WERE AT THE DEALER AND NOT FROM THE RECALL. MY CONCERN IS THERE ARE ADDITIONAL AIR BAG RECALLED VEHICLES ON THE ROAD, WHICH THE OWNER FELT THE RECALL SOLVED THE PROBLEM. THEY MAY HAVE AN ISSUE IF INVOLVED IN AN ACCIDENT AS THE REPAIRS DID NOT SOLVE THE PROBLEM ON MY CAR. *TR

    Source: NHTSA WEB SITE