BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 BUICK RENDEZVOUS
    - ATHENS , GA

    TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING 10 MPH AND THE VEHICLE WOULD NOT GO UP HILLS. THE VEHICLE WOULD GO IN THE REVERSE DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VEHICLE WAS EQUIPPED WITH TOO MUCH TRANSMISSION FLUID. THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 87,000. UPDATED 08/01/12*LN UPDATED 08/02/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - SUN CITY, AZ

    TOOK MY CAR INTO FIRESTONE AND FOUND OUT THAT THE MOTOR MOUNTS ARE SAGGING. MOST CARS ONLY NEED THE BOLTS ON THE MOUNTS REPLACE - THE LUCERNE IS THE ONLY ONE WHERE YOU NEED TO REPLACE ALL THE MOTOR MOUNTS BECAUSE THEY DON'T HAVE BOLTS IN THEM. ANOTHER FEW MILES AND I WILL HAVE AN ENGINE SITTING ON THE HIGHWAY. I AM EXTREMELY UPSET BECAUSE MY HUSBAND IS ALREADY HANDICAPPED AND WE BOUGHT THIS VEHICLE TO LAST FOR MORE THAN 150,00 MILES BEFORE WE HAD TO SINK THAT KIND OF MONEY IN IT. I HAVE HAD A SECOND OPINION AND IT IS INDEED A PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - FLOWER MOUND, UT

    I WAS SLOWING DOWN TO MAKE A RIGHT TURN INTO MY PARENTS DRIVE WHEN THE POWER STEERING FAILED (FELT LIKE IT WAS LOCKING UP). AT THE TIME I WAS PULLING A SMALL TRAILER SO I HAD TO PASS UP THE DRIVEWAY TO KEEP FROM GETTING INTO AN ACCIDENT. I TURNED AROUND AGAIN AND EVERYTHING SEEMED FINE. LATER THAT DAY IT HAPPENED AGAIN AND THEN IT WAS 6 WEEKS BEFORE IT HAPPENED AGAIN. I CALLED MY SERVICE ADVISOR WHO SAID THERE MAY BE AIR IN THE LINE. I HAD JUST SERVICED MY CAR. THE SYMPTOMS CONTINUED OFF AND ON FOR SEVERAL MONTHS OFF AND ON...AND I FINALLY HAD THE RACK AND PINION REPLACED ON JUNE 14, 2012 AS WELL AS THE POWER STEERING PUMP. I AM VERY CONCERNED THERE MAY BE OTHER SIMILAR VEHICLES WITH SIMILAR ISSUES THAT MAY CAUSE A SERIOUS OR EVEN FATAL ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - EMINECE, KY

    TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT WAS ENTERING THE VEHICLE WHEN THE DASHBOARD DETACHED ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE DASHBOARD HAD DETACHED. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,134 AND THE CURRENT MILEAGE WAS 53,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - CAPE CORAL, FL

    THE FRONT DRIVER AND PASSENGER DOORS HAVE A VERY SHARP PLASTIC EDGE STICKING OUT PAST THE METAL BODY OF THE DOOR. THIS HAS CAUSED INJURY TO THREE PEOPLE INCLUDING MYSELF. THE PLASTIC IS SO SHARP THAT IT HAS CUT DEEP WOUNDS INTO THE LEGS OF THE PERSON GETTING IN OR OUT OF THIS VEHICLE. I HAVE TRIED TO FIND OUT IF ANYONE ELSE HAS HAD THIS PROBLEM AND NO ONE HAS BROUGHT THIS FORWARD FOR REVIEW. I JUST CAN'T BELIEVE THAT NO ONE ELSE HAS HAD THIS PROBLEM. MAYBE THEY FIGURE THEY WERE CLUMSY AND IT WAS THEIR FAULT. I CUT THE CORNERS OFF AND SANDED THEM TO A SMOOTH FINISH TO CORRECT THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - KATY, TX

    WHILE DRIVING VEHICLE, VEHICLE ELECTRONICS WENT INOPT WHILE CRUISING DOWN HIGHWAY AT 60 MPH. SPEEDOMETER, INSTRUMENT CLUSTER, TURN SIGNALS, NAVIGATION AND RADIO WERE ALL INOPT. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - JACKSON, NJ

    IN AUGUST OF 2011 THE DASH PANEL OF MY BUICK LESABRE STARTED TO PULL AWAY FROM THE WINDSHIELD HIDER MOULDING AND A LUMP STARTED TO APPEAR IN BACK OF THE STEERING WHEEL AND MOVE TOWARD THE DRIVERS SIDE OF THE VEHICLE. I AM WORRIED THAT IT WILL AFFECT THE AIRBAG DEPLOYMENT SYSTEM WHICH IS UNDER THE DASH COVER ON THE PASSENGERS SIDE OF THE VEHICLE. I WENT ON LINE AND FOUND THAT HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEM AND THIS IS DEFINITELY A DEFECT IN PRODUCTION OF THE DASH PANEL COVER BUT GM WILL DO NOTHING ABOUT IT OTHER THAN DIRECT ME TO RETURN IT TO THE DEALER AND PAY UPWARDS OF $1000.00 OR MORE TO CORRECT A DEFECT THAT GM IS RESPONSIBLE FOR. THE YEARS THAT THE LESABRE HAS THIS PROBLEM SPANS AT LEAST 2001 TO 2005 THAT I KNOW OF AND YET THEY REFUSE TO RECALL THE VEHICLES TO REPAIR THE DEFECT THAT THEY PRODUCED. I DO NOT KNOW IF THIS DEFECT HAS OR WILL IN THE FUTURE CAUSE INJURY OR DEATH BUT LET US NOT WAIT FOR THIS TO HAPPEN. A RECALL OF THESE DEFECTIVE VEHICLES IS MOST DEFINITELY WARRANTED AND SHOULD BE FORCED TO TAKE PLACE BY THE GOVERNMENT. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LUCERNE
    - GREEN BAY, WI

    TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE DEALER COMPARED THE VEHICLE WITH ANOTHER ONE, AND RECEIVED THE SAME RESULTS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT OF THE SAME INFORMATION. THE FAILURE MILEAGE WAS 200. UPDATED 07/13/12 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RENDEZVOUS
    - NOTTINGHAM, PA

    TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED UP TO 40 MPH AS SOON AS THE VEHICLE WAS SHIFTED INTO DRIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER FOR ANOTHER DIAGNOSTIC TEST. THE DEALER STATED THAT THEY COULD NOT IDENTIFY THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - WESTERVILLE, OH

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THE ELECTRICAL HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE