BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 BUICK LESABRE- TAYLOR, SC
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 15 MPH AND USING THE HEADLIGHTS, THE HEADLIGHTS WOULD NOT OPERATE UNLESS THE CONTACT HELD DOWN THE LEVER CONSTANTLY. AFTER RELEASING THE LEVER, ALL OF THE LIGHTS WOULD GO OUT ON AN INTERMITTENT BASIS. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- VANCOUVER, WA
I OWN A 1997 PARK AVE ULTRA WITH SEVERAL RECALL REPAIR ISSUES THE FOLLOWING WERE ADDRESSED BY GM BUT NOT PROPERLY REPAIRED: (FAULTY) ABS SYSTEM (WITH CAMPAIGN CODE STICKER) REPLACED ABS SYSTEM CUTS OUT RANDOMLY CAUSING CHANGES IN STOPPING DISTANCE (IN SEVERE BRAKING SITUATIONS THE ABS SYSTEM HAS CUT OUT ON ME GETTING OFF OF THE HIGHWAY CAUSING ME TO HAVE TO APPLY EXCESSIVE PRESSURE TO THE BRAKES JUST TO COME TO A NORMAL STOP) FRONT PASSENGER SEAT BELT REPLACEMENT(NO CAMPAIGN STICKER) MIDDLE REAR SEAT BELT ANCHOR WAS NEVER FIXED OR TORQUED TO PROPER SPECIFIED STANDARDS WHILE IN FOR REPAIRS LET ALONE ADDRESSED AT ALL RACK AND PINION HAS MULTIPLE ISSUES SOME DUE TO AGE AND MILES BUT REGARDLESS THE ENTIRE ASSEMBLY IS LOOSE AND BEARINGS ARE SHOT THE FAULTY RECALL REPAIRS ON MY VEHICLE DON'T INSTILL TRUST IN GM'S ABILITY TO REPAIR MY VEHICLE A SECOND TIME. *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- ORLANDO, FL
DAMAGE WAS EXTENSIVE ENOUGH TO TOTAL OUT THE CAR, BUT AIR BAGS NEVER DEPLOYED. *TR
Source: NHTSA WEB SITE -
2006 BUICK TERRAZA- AMHERST, OH
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A LOUD METAL TO METAL CLUNKING NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE REAR TRAILING ARM BUSHINGS AND KNUCKLE. THE CONTINUOUS DEFECT EVENTUALLY RESULTED IN PREMATURE WEAR OF THE REAR BRAKES AND ROTORS, WHICH WERE PREVIOUSLY REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V110000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED AN INCENTIVE TOWARDS THE PURCHASE OF A NEW VEHICLE. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE DISTRICT MANAGER FOR POSSIBLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK LESABRE- LAFAYETTE, LA
THE DASHBOARD HAS SEPARATED FROM THE BASE AT THE WINDSHIELD IN FRONT OF THE STEERING WHEEL AND HAS POPPED UP. IT WAS ABOUT AN INCH LONG AND UP IN DECEMBER BUT HAS PROGRESSED TO NOW HALF-WAY ACROSS THE WINDSHIELD AND IS STICKING UP ABOUT 4 INCHES. I HAVE READ OTHERS WITH THIS PROBLEM HAVING A CONCERN ABOUT IT CREATING A PROBLEM WITH THE AIR BAGS. THE EXPENSE OF REPAIR HAS BEEN QUOTED AT ABOUT $1,200 PARTS AND LABOR. THAT IS TOO EXPENSIVE. WE ARE LOOKING AT OTHER OPTIONS. POSSIBLY TRADE. *TR
Source: NHTSA WEB SITE -
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2004 BUICK LESABRE- HARBOR BEACH , MI
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THERE WAS A BURNING ODOR IN THE VEHICLE. TWO HOURS LATER, THE CONTACT DISCOVERED A BURNED HOLE ON THE REAR OF THE FRONT DRIVER'S SEAT. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS DIAGNOSED AS THE WIRES FROM THE HEATED SEAT WARMER BEING FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000. UPDATED 4/2/12 *CN THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. 04/16/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- BUFFALO, NY
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE VEHICLE ACCELERATED ABNORMALLY. THE BRAKES WERE APPLIED BUT FAILED TO STOP THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO SEVERAL OTHER VEHICLES. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED A COLLISION SHOP. THE DEALER WAS CONTACTED AND STATED TO THE CONTACT THAT THEY WERE GOING TO INSPECT THE EVENT DATA RECORDER BOX THAT WAS LOCATED INTO THE VEHICLE. THE DIAGNOSIS WAS THAT THE VEHICLE WAS TRAVELING 60 MPH. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LESABRE- MOBILE, AL
THE SPEEDOMETER WOULD SHOW LOWER SPEED THAN I WAS GOING, THEN IT WOULD NOT WORK AT ALL. THE TEMP. GAGE WOULD GO PAST HOT, THEN PEG OUT. REPLACED VEHICLE SPEED SENSOR DID NOT FIX. REPLACED TEMP. SENSOR DID NOT FIX. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- TICONDEROGA, NY
A COUPLE MONTHS AGO IT STALLED, WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING IT. THERE WERE NO ENGINE LIGHTS ON. THIS HAPPENED TO ME A COUPLE TIMES AND TO MY HUSBAND. IT TAKES ABOUT 2-3 MINUTES BEFORE YOU CAN START IT. THE ENGINE LIGHT WILL COME ON WHEN IT STALLS, BUT GOES OFF WHEN STARTED. WITHOUT THE ENGINE LIGHT ON, THERE IS NO THE CODE TO FIND OUT WHAT IS WRONG. ONE TIME IT STALLED AND WHEN STARTED, THE ENGINE LIGHT STAYED ON.. MY HUSBAND TOOK IT TO THE GM DEALER AND WE WERE TOLD IT WAS THE BATTERY. WE BOUGHT BRAND NEW BATTERY AND INSTALLED IT. SAME DAY THE CAR WOULD STALL. I HAVE READ MANY STORIES ABOUT THIS PROBLEM WITH THE 2005 BUICK LACROSSE. PEOPLE SEEM TO HAVE MULTIPLE PROBLEMS IT COULD BE, BUT WHEN REPLACING PARTS DOESN'T FIX THE STALLING PROBLEM. I CALLED GM AND GOT A CASE NUMBER. WE ARE TOLD TO KEEP DRIVING IT UNTIL THE ENGINE LIGHT STAYS ON SO WE CAN GET A DIAGNOSIS. WHEN THE CAR STALLS AT 20 MPH OR 55 MPH, YOU HAVE NO CONTROL OF THE VEHICLE. GM WON'T DO ANYTHING UNTIL THERE IS A DIAGNOSIS. I ASKED GM IF I COULD GET A LOANER CAR UNTIL MY CAR IS FIXED AND THEY JUST SAY THE WARRANTY IS OVER, OR IT IS A SEVEN YEAR OLD CAR, AND OF COURSE WON'T DO ANYTHING UNTIL IT ISDIAGNOSED.?? IT IS VERY DANGEROUS, ESPECIALLY IF NO WARNING LIGHTS COME ON. I DON'T DARE TO DRIVE IT. MY HUSBAND IS THE ONLY ONE WHO DRIVES IT. WE HAVE ANOTHER VEHICLE, WHICH IS GAS HOG THAT I HAVE TO DRIVE. I CAN'T AFFORD A NEW CAR. I ALSO CAN'T AFFORD TO KEEP BUYING PARTS THAT DON'T FIX THE PROBLEM.MY CAR IS PAID OFF. I AM DISABLED AND CAN'T WORK. JUST WAITING NOW FOR DISABILITY BENEFITS. MY CAR HAS LOW MILEAGE AND IS IN PERFECT CONDITION. I AM UNABLE TO DRIVE MY CAR THAT IS REGISTERED AND INSURED AND GM WILL NOT HELP ME. I THINK IT IS DANGEROUS TO TELL US TO DRIVE THE CAR UNTIL A ENGINE LIGHT COMES ON. ANY RESOLUTIONS? *TR
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- BRODHEADSVILLE, PA
I WAS IN A HEAD ON COLLISION HITTING A CAR THAT RAN A STOP SIGN OFF A HIGHWAY. HE WAS TRAVELING AT A HIGH RATE OF SPEED. NO AIRBAGS DEPLOYED. THE ENTIRE FRONT END WAS PUSHED INTO ME CAUSING EXTENSIVE INJURIES TO BOTH KNEES AND LEFT SHOULDER BECAUSE THE SEAT BELT DID LOCK UPON IMPACT. *TR
Source: NHTSA WEB SITE