BUICK Complaints

I HAVE EXPERIENCED AN ISSUE THAT SEEMS TO BE OF CONCERN ( REVIEWED COMPLAINTS FILED FOR THE SAME ISSUE) FOR SAFETY. MY PASSENGER SIDE BACK DOOR FAILED TO UNLOCK BOTH FROM THE INSIDE AND OUTSIDE. IF I WERE IN AN ACCIDENT AND HAD PASSENGERS IN THE BACK SEAT, THIS COULD BE LIFE THREATENING. I CANNOT IMAGE THAT THERE HAS NOT BEEN A RECALL FOR SUCH A SERIOUS ISSUE. AFTER TALKING TO GM, THEY WILL NOT TAKE ANY ACTION UNTIL NOTIFIED BY NHTSA-ODL. WHAT DOES IT TAKE FOR THIS ISSUE TO BE ADDRESSED? *TR

TL- THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) TO PREVENT THE ROCKER COVER GASKET FROM LEAKING OIL. THE CONTACT STATED THAT SHORTLY AFTER RECEIVING THE RECALL REPAIRS, THE VEHICLE CAUGHT ON FIRE FROM THE ENGINE. THE CONTACT BELIEVED THAT THE RECALL REPAIR WAS THE CAUSE OF THE FIRE. THE CONTACT HAD NOT ENCOUNTERED A FAILURE PRIOR TO THE RECALL REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. KMJ

WITHOUT INCIDENT OR CAUSE, OUR 2008 ENCLAVE BEGAN LEAKING AN EXCESSIVE AMOUNT OF WATER ONTO THE PASSENGER AND DRIVER'S SIDE FLOOR BOARDS. ONLY BY ONLINE SEARCHING HAVE I FOUND THAT THESE LEAKS ARE MOST LIKELY COMING FROM INADEQUATE DRAIN TUBES OR OTHER COMPONENT OF THE SUNROOF. OUR LOCAL GMC / CHEVROLET DEALERSHIP HAS COMPLETELY BRUSHED US OFF AND REFUSED TO HONOR EXTENDED WARRANTY OR EVEN LOOK AT THE VEHICLE IN THEIR SERVICE DEPARTMENT. THEY HAVE SENT US TO LOCAL AUTOGLASS COMPANIES AND A LOCAL BODY SHOP, NEITHER OF WHICH EVEN SLOWED DOWN THE LEAKING. AT THIS POINT, I JUST WANT TO GET RID OF THIS VEHICLE. I HAVE TWO YOUNG DAUGHTERS, AGE 3 AND 4, WHO WILL UNDOUBTEDLY BE EXPOSED TO MOLD AND MILDEW IN THE VENTILATION SYSTEM OF THIS CAR. ASIDE FROM THIS, THERE IS NO DOUBT THAT ELECTRICAL PROBLEMS AND RUST ARE BOUND TO OCCUR IN THE FUTURE. BUICK HAS COMPLETELY FAILED THIS CONSUMER. *TR

WHILE DRIVING VEHICLE I GET A STRONG ODOR OF GASOLINE, INSIDE THE CABIN, WITH KIDS IN THE VEHICULAR IT IS DANGEROUS FOR THEM WITH ARSENIC SMELL....GM NEEDS TO DO SOMETHING TO FIX THIS KNOWN ISSUE ON HAND. *TR

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED UPON STARTING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A MECHANISM WITHIN THE FRONT PASSENGER SEAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,000.

I HAVE A 1997 BUICK RIVIERA THAT HAS A SECURITY LIGHT PROBLEM. I TRY TO CRANK THE CAR AND SOMETIMES IT WILL CRANK OTHER TIMES IT WONT. I AM A YOUNG MALE THAT NORMALLY TRAVELS BACK AND FORTH TO WORK BUT SOME MORNING'S ALL I CAN DO IS PRAY. IT NEVER REALLY BOTHERED ME BEFORE I HAVE BEEN TOLD THAT I HAVE THE PATIENCE OF A SLUG. BUT TODAY I WAS PULLED OVER BECAUSE THE BRAKE LIGHT IN MY WINDOW WAS OUT LONG STORY SHORT. I ASKED THE OFFICER IF I COULD LEAVE THE CAR RUNNING BECAUSE OF THE SECURITY PROBLEM WHILE HE CHECKED MY PAPER WORK INSURANCE REGISTRATION ETC. HE STATED FOR BOTH OF OUR MIND STATES IT WOULD BEST IF I TURNED OFF THE MOTOR. I DID AS I WAS ASKED THE OFFICER RETURNED TO THE CAR TO DELIVER MY DRIVERS LICENSE INSURANCE ETC. HE GAVE ME A WARNING TO GET THE LIGHT REPLACED THEN LEFT MEAN WHILE FOR THE NEXT HOUR AND A HALF. HE RETURNED AROUND 45 MINUTES LATER. I AM ON THE SIDE OF THE HIGHWAY I TRIED CLEANING THE KEY WITH A DRY RAG LETTING THE KEY SET IN THE IGNITION UNTIL THE LIGHT TURNED OFF. I EVEN UNPLUGGED THE NEGATIVE SIDE OF THE BATTERY CABLE TO LET THE COMPUTER RESET ITS SELF. I WENT TO GM AND HAD A KEY MADE FOR THE CAR BECAUSE MY FIRST KEY HAD THE RUBBER TIP REMOVED. SO I FIGURED I WOULD GET A NEW KEY MADE FOR THE CAR AS WELL AS A NEW KEY PAD EVERYTHING WORKED FINE FOR A DAY OR TWO. I CALLED GM THE MANAGER ASKED ME TO COME BACK IN AND STATED THAT MAYBE THE KEY WAS UNDER CUT BECAUSE THEY HAD JUST PURCHASED A NEW KEY CUTTING MACHINE AND WERE STILL WORKING OUT THE BUGS. THE CAR STARTED FINE SECURITY LIGHT CAME ON WHILE I WAS DRIVING AND I JUST DID NOT LET IT BOTHER ME FOR A WHILE. NOW IM INFORMING YOU GUYS BECAUSE MY OTHER CAR WAS TOTALED BY A HIT AND RUN DRIVER WHILE IT WAS ON THE SIDE OF THE ROAD ABOUT TWO WEEKS AGO I LEFT IT TO PUT AIR IN THE SPARE TIRE. I HOPE THAT WE CAN COME TO A SOLUTION TO THIS PROBLEM BEFORE ITS TO LATE FOR ME OR ANYONE ELSE. *TR

STEERING COLUMN MAKES A CLICKING AND SQUEAKING SOUND WHEN TURNING. ALSO, WHEN SLOWING DOWN TO TURN AND AT COMPLETE REST, THE POWER STEERING GOES OUT, MAKING IT DIFFICULT TO TURN. WE WERE TOLD BY THE DEALER IN OUR AREA THAT THERE WERE SEVERAL COMPLAINTS ON THIS ISSUE AND HE THOUGHT A RECALL WOULD BE ISSUED, SOON. *TR

TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE ENGINE. THE FIRE DESTROYED THE VEHICLE. THE CONTACT STATED THAT THE FIRE BEGAN FROM DROPS OF ENGINE OIL ON THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED TO THE CONTACT THAT DUE TO THE FIRE AND BECAUSE THE VEHICLE WAS PRE-OWNED THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/20/12*LJ UPDATED 01/20/12

ELECTRONIC ODOMETER LIGHT FAILED. THEREFORE ONE CAN NOT READ THE ODOMETER. FROM TALKING WITH THE SERVICE TECH AT THE BUICK DEALERSHIP IN ANDERSON, INDIANA HE SAID IT IS A COMMON OCCURRENCE. SOUNDS LIKE A PROBLEM THAT SHOULD BE COVERED BECAUSE OF A DEFECTIVE PART. HE TOLD ME THE COST TO GET A NEW ODOMETER TO IS AROUND $250 TO $300. THE ODOMETER STILL OPERATES IT JUST CAN NOT BE READ BECAUSE THE LED LIGHT WENT OUT. THE LED LIGHT CAN NOT BE REPLACED ACCORDING TO THE TECHNICIAN THE WHOLE UNIT HAS TO BE REPLACED. *TR

THE DASHBOARD IS WARPED AND IS SEPARATED FROM ITS FRONT ATTACHMENT CHANNEL THEREBY EXHIBITING A GAP. THIS CONDITION WAS OBSERVED ONE DAY, WHICH WAS NOT ASSOCIATED WITH ANY KIND OF ACCIDENT OR OTHER UNUSUAL EVENT. THE POTENTIAL EFFECTS FROM THIS RESULTANT CONDITION NEED TO BE EVALUATED AND FIXED BY THE MANUFACTURER THROUGH A RECALL, ESPECIALLY IF SAFETY COULD BE AFFECTED. THE CAR HAS BEEN NOMINALLY GARAGED THROUGHOUT ITS LIFE. THE CAR HAS BEEN USED ONLY (99.9%) BY ITS RETIRED OWNERS. *TR