BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK ENCLAVE
    - PORTLAND, OR

    ON INCLINE WHEN IN DRIVE -- ROLLS BACKWARD, INDEFINITELY. ON DECLINE WHEN IN REVERSE -- ROLLS FORWARD, INDEFINITELY. THIS MAKES THE VEHICLE EXTREMELY DANGEROUS TO PARALLEL PARK ON AN INCLINE/DECLINE, AS AT SOME POINT YOU WILL NEED TO TAKE YOUR FOOT OFF THE BRAKE TO GET GOING AND WHEN YOU DO, THE VEHICLE WILL ROLL FORWARD (HOPEFULLY NOT HITTING THE CAR IN FRONT OF YOU) AND THE ACCELERATOR WILL NEED TO BE APPLIED ENOUGH TO MOVE THE HEAVY VEHICLE AGAINST THE GRADE (HOPEFULLY NOT SO FORCEFULLY THAT YOU WILL RISK HITTING THE CAR BEHIND YOU). SERVICE DEPARTMENT AT LOCAL DEALERSHIP POINTED ME TO OWNER'S MANUAL (9-25): "IF THE VEHICLE IS STOPPED ON A HILL, WITH YOUR FOOT OFF THE BRAKE PEDAL, THE VEHICLE MAY ROLL. THIS IS NORMAL AND IS DUE TO THE TORQUE CONVERTER DESIGNED TO IMPROVE FUEL ECONOMY AND PERFORMANCE. USE THE BRAKE TO HOLD THE VEHICLE ON A HILL. DO NOT USE THE ACCELERATOR PEDAL." HOWEVER, THIS OWNER'S MANUAL ENTRY IS IN THE "DRIVE" SECTION, AND SIMILAR STATEMENTS ARE NOT MENTIONED WITHIN THE SECTION ABOUT "REVERSE." *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BELLE ISLE, FL

    OUR 2008 BUICK ENCLAVE HAS LEAKED WATER ON THE PASSENGER FLOOR SO MANY TIMES I HAVE LOST COUNT. I COULD RAISE FISH IN THE VEHICLE. THE FIRST DEALER COULD NOT FIND ANYTHING SO WE WENT TO THE NEXT DEALER WITH THE PASSENGER SIDE SOAKED. THEY STATED IT WAS THE WINDSHIELD SO WE PAID $300. TO HAVE IT RESEATED. NOPE THAT DIDN'T WORK. NEXT THEY HAD THE VEHICLE FOR 10 DAYS STATING THE CARPET WAS SOAKED, THE PADDING UNDERNEATH WAS SOAKED AND THEY WERE BRINGING IN A LEAK SPECIALIST. JUST 2 DAYS AFTER IT LEFT THE SERVICE DEPARTMENT AND THE FIRST RAIN I AM RAISING FISH AGAIN AND IT SMELLS. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - VALLEY CENTER, CA

    2006 BUICK LUCERNE. CONSUMER STATES COMPLETE LOSS OF STEERING *TGW THE CONSUMER STATED THE DRIVE BELT CAME OFF WHILE DRIVING 45 MPH. THE CONSUMER LOST CONTROL OF THE STEERING WHEEL WHICH BECAME INCREDIBLY HARD TO MANEUVER UNTIL THE ENGINE COMPLETELY STOPPED. THE VEHICLE WAS TOWED TO THE CONSUMERS MECHANIC. *JB

    Source: CONSUMER LETTER
  • 2005 BUICK RAINIER
    - TUSAN, AZ

    TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT THE FUEL INDICATOR GAUGE WOULD READ INACCURATELY, MAKING IT DIFFICULT FOR THE CONTACT TO DETECT HOW MUCH FUEL WAS IN THE VEHICLE. THE DEALER DIAGNOSED THAT THE FUEL SENSOR WOULD NEED REPLACING. THE MANUFACTURER ASSISTED THE CONTACT WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RAINIER
    - OSSIAN, IA

    TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED WHILE DRIVING 30 MPH, THE SIDE AIR BAGS SUDDENLY DEPLOYED ERRONEOUSLY. THE CONTACT WAS NOT INJURED DURING THE DEPLOYMENT. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - KINGSVILLE, MO

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS WERE INOPERABLE. THE CONTACT WOULD HAVE TO ENGAGE THE HIGH BEAMS FOR SUBSTANTIAL ILLUMINATION WHEN DRIVING AT NIGHT. THE DEALER ATTEMPTED TO DIAGNOSE THE FAILURE, BUT WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,800 AND THE CURRENT MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RAINIER
    - CLEVELAND, OH

    THE FUEL SENSOR GAUGE DOES NOT ACCURATELY DEPICT HOW MUCH GASOLINE IS IN THE TANK. WHEN I FILL UP THE TANK IT REMAINS ON "E" AND THE LOW FUEL INDICATOR LIGHT IS ON. THE GAUGE WILL FLUCTUATE UP AND DOWN AND NEVER GO ALL THE WAY TO "F". I AM VERY UPSET THAT THIS PROBLEM IS SO PREVALENT YET GM WILL ONLY COVER 50% OF THE EXPENSES. IT IS UNSAFE TO NOT KNOW THE CORRECT AMOUNT OF FUEL IN ONE'S VEHICLE. *TT

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - ROCHESTER , NY

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE DRIVER DOOR SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE THE VEHICLE WAS PARKED. THE DRIVER WAS INJURED AS A RESULT. AN ENGINEER WAS SENT BY THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE ENGINEER ADVISED THAT WATER HAD PENETRATED THE DRIVER DOOR SIDE AIR BAG COMPUTER SYSTEM, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. UPDATED 12/06/11*LJ UPDATED 12/12/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - MIDDLETOWN, PA

    I RECENTLY PURCHASED A 2012 BUICK LACROSSE WITH EASIEST. I HAD IT LESS THAN 48 HOURS AND HAD TO TAKE IT TO THE DEALER DUE TO CHECK ENGINE LIGHT COMING ON. THEY STATED THE GENERATOR WAS FAULTY AND NEEDED REPLACED AND THERE WERE 7 CODES THAT SHOWED UP. AFTER ABOUT A WEEK THEY WERE FINALLY ABLE TO HAVE ONE SHIPPED FROM THE ASSEMBLY PLANT. IT WAS INSTALLED ON 10/21/11 AT WHICH TIME I WENT TO PICK IT UP. AFTER STARTING THE VEHICLE I NOTICED THE CHECK ENGINE LIGHT ON AGAIN. THEY TESTED IT AND 5 CODES CAME UP WHICH THEY SAID ARE RELATED TO THE GENERATOR OR EASIEST SYSTEM. THE CAR IS STILL THERE SO THEY WILL BE TRYING AGAIN TO FIND OUT THE ISSUE. THERE ARE SEVERAL TSB'S OUT THERE FOR THIS ISSUE. HOPEFULLY THIS CAN BE RESOLVED BEFORE I GO THE LEMON LAW ROUTE. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHENEVER OPENING THE REAR POWER LIFTGATE, IT WOULD CLOSE UNEXPECTEDLY WITH GREAT FORCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE