BUICK Complaints

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE ELECTRIC PARKING BRAKE WAS IN WHAT THE CONTACT BELIEVED TO BE AN UNSAFE POSITION ON THE CONSOLE. THE CONTACT STATED THAT IF THE LEVER WAS INADVERTENTLY HIT, IT WOULD CAUSE THE VEHICLE TO COME TO A HALT WHILE DRIVING AT ANY SPEED. THE CONTACT BELIEVED THE FAILURE TO BE A DESIGN FLAW THAT NEEDED TO BE ADDRESSED. IN ADDITION, THE CONTACT STATED THAT WHEN THE ELECTRIC PARKING BRAKE WAS ENGAGED, THE VEHICLE WOULD ABRUPTLY STOP WITHOUT THE ILLUMINATION OF THE BRAKE LIGHTS. THE MANUFACTURE WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE VEHICLE HAS EN ELECTRIC PARKING BRAKE WHICH CAN BE ENGERGIZED BY LIFTING A SWITCH ON THE MIDDLE CONSOLE. IT IS USED WHEN PARKING ON AN INCLINE. THERE IS NO NORMAL FOOT OR HAND LEVER FOR EMERGENCY BRAKING. THE OWNERS MANUAL STATED THE VEHICLE HAS A BRAKE ASSIST FEATURE DESIGNED TO ASSIST THE DRIVER IN AN EMERGENCY SITUATION AND IT IS NOT EPB. THE PROBLEM IS THAT THE EPB CAN BE ACTIVATED WHILE DRIVING IN ANY GEAR POSITION. THE CONSUMER STATED IF THAT WERE TO HAPPEN, IT WOULD BRING THE VEHICLE TO AN ABRUPT STOP SENDING EVERYONE IN THE VEHICLE TOWARD THE WINDSHIELD.

TL* THE CONTACT OWNS A 1997 BUICK RIVIERA. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS A PUDDLE OF OIL ON THE ENGINE DUE TO AN OIL LEAK FROM THE VALVE COVERS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 22 MPH OVER A ROAD BUMP, THE FOUR SIDE AIR BAGS DEPLOYED ABRUPTLY WITH A LOUD NOISE. THERE WAS NO IMPACT TO THE VEHICLE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED BODY BRUISES AS A RESULT OF THE EXTENSIVE FORCE DURING THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE AND DECLARED THE AIR BAG DEFECT AS A PRODUCT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,133. UPDATED 08/31/11 *BF THE CONSUMER STATED THE RIGHT FRONT WHEEL HIT THE CURB AND THE AIR BAGS SHOULD NOT HAVE DEPLOYED. 01/30/12

BRAKE FAILURE DUE TO CORRODED BRAKE LINE ON FIREWALL ABOVE EXHAUST PIPE. I WAS ABLE TO BRING CAR TO FULL STOP USING EMERGENCY BRAKE. BECAUSE OF LIGHT TRAFFIC AND LOW SPEED MAJOR ACCIDENT WAS AVOID. BRAKE LINE FIXED BY SHELTON BUICK DEALER IN ROCHESTER HILLS AND PRICE WAS $429.70. I'M FINDING OUT THAT THIS IS COMMON PROBLEM WITH THIS TYPE OF GM VEHICLES.

STARTED TO HAVE STRONG ODOR OF GASOLINE INSIDE OF CAR WHEN ENGINE WAS RUNNING. I CHECKED TO SEE IF THERE WAS GASOLINE LEAKING FROM MOTOR WHEN I HAD THE ENGINE TURNED OFF WITHOUT ANY LUCK. HAD TO KEEP WINDOWS ROLLED DOWN BECAUSE ODOR WAS SO STRONG FROM THE GASOLINE FUMES. THIS ALL HAPPENED ONE WEEK BEFORE I WAS ADMITTED TO THE HOSPITAL FOR RESPIRATORY ISSUES. ON JUNE 4TH WAS ADMITTED TO HOSPITAL WITH RESPIRATORY PROBLEMS FOR THREE DAYS IN THE TELEMETRY UNIT FOR RESPIRATORY DISTRESS. ON JUNE 10, 2011, I TOOK THE CAR TO MY MECHANIC AND HE DISCOVERED A PIN HOLE LEAK IN THE PLASTIC FUEL RAIL ON THIS CAR. MY MECHANIC SAID THIS IS A HIGH PRESSURE FUEL RAIL AND GM MADE THIS OUT OF PLASTIC THAT FAILED. HE SAID THE CAR IS CAN NOT BE DRIVEN THAT WAY IT IS AND THAT THE PART NEED TO FIX THE PROBLEM IS NOT AVAILABLE PER THE GM DEALERS. HE ALSO TOLD ME THIS PART MAY BE UNDER A RECALL NOTICE AND THAT I SHOULD CHECK IT OUT. HE SAID IT WAS A WONDER THE CAR HAD NOT CAUGHT ON FIRE SINCE THE ENTIRE ENGINE WAS COVERED IN GASOLINE FROM THE LEAK FROM THE FUEL RAIL. I CONTACTED A BUICK DEALERSHIP CALLED GRAND AUTO, INC. IN THORNTON, CO AND TALKED WITH THE PARTS DEPARTMENT AND THE SERVICE DEPARTMENT. I TALKED WITH THE SERVICE DEPARTMENT MANAGER NAMED BRIAN VAUGHN AND HE AND THE PARTS DEPARTMENT SAID THERE WAS NOT A PROBLEM WITH THIS PART AND THEY REFUSED TO EVEN LISTEN TO ME CONCERNING THE ISSUE. I LOOKED ON THE NHTSA WEB SITE AND FOUND MANY OTHER PEOPLE HAVING THE SAME PROBLEM WITH THIS SAME PART THAT I HAVE. THERE HAVE BEEN OTHER RECALLS ON THIS YEAR AND MODEL CAR BUT GM NEVER NOTIFIED THE OWNERS ABOUT THE RECALLS UNTIL THEY HAD CLASS ACTION LAW SUITS AGAINST THEM. I NOW RESPIRATORY PROBLEMS ISSUES BECAUSE OF THIS DEFECTIVE PART.

VEHICLE FUEL GAUGE STARTED FLUCTUATING FROM FULL TO EMPTY, AND VEHICLE WOULD PAUSE WHILE ACCELERATING. DEALER PRICED REPAIR AT $535. THIS PROBLEM STARTED AT 47,500 MILES AND NOW FUEL GAUGE IS STUCK ON EMPTY. VEHICLE STILL RANDOMLY HESITATES ON ACCELERATION. APPARENTLY THIS IS A COMMON PROBLEM ON GM RANIERS, TRAILBLAZERS, YUKONS, ETC. GM HAS BEEN AWARE OF THIS PROBLEM/DEFECT FOR SOME TIME WITH NO RESPONSE.

DASH SEPARATION BETWEEN STEERING WHEEL AND WINDSHIELD MAY CAUSE AIRBAG DEPLOYMENT ON PASSENGER SIDE OF VEHICLE , AND IS ALSO A VISUAL OBSTRUCTION . IN BOTH INSTANCES DEATH MAY BE POSSIBLE . DEALER RESPONSE IS VERY MINIMAL AT BEST ,BUT THEIR CONCERN AS IT BEING A SAFETY ISSUE IS SINCERE . *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO OVERHEAT. HE THEN DISCOVERED THAT ENGINE ANTIFREEZE WAS LEAKING ALL OVER THE ENGINE AND HOOD BECAUSE THE FANS WERE STILL OPERATING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE RADIATOR WAS PUNCTURE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN THE VEHICLE WAS SITTING IDLE, THERE WAS A STRONG ODOR OF GASOLINE. THE STRONG ODOR CAUSED HER TO BE HOSPITALIZED FOR RESPIRATORY PROBLEMS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE FUEL RAIL WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE APPROXIMATELY WAS 119,000.

MECHANIC STATED THAT INTAKE MANIFOLD GASKET HAD FAILED. THIS CAUSED ENGINE OIL TO FLOOD COOLANT SYSTEM AND COOLANT TO FLOOD ENGINE. ENGINE NEEDED TO BE REPLACED, COSTING ~$3600. MECHANIC STATED THIS IS A WELL-KNOWN-PROBLEM WITH THIS MAKE/MODEL/YEAR. AFTER RESEARCHING AND SEEING NO REMEDIATION BY GM, THIS COMPLAINT WAS FILED BASED ON THE VOLUME OF COMPLAINTS REPORTED FOR THE SAME ISSUE. *TR