BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK ENCLAVE- BOALSBURG, PA
TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE REAR CAMERA AND SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE MODULE FOR THE BACK UP CAMERA FAILED. THE DEALER CALLED THE MANUFACTURER WHO STATED THAT THE PART FOR REPAIR WAS UNAVAILABLE AND THEY WERE UNSURE OF WHEN IT WOULD AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 39,000. UPDATED 04/05/11*LJ THE CONSUMER STATED THE PROBLEM HAS BEEN CORRECTED. UPDATED 04/25/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- NEWPORT NEWS , VA
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THEY ARE AWARE OF THE FAILURE BUT THERE WAS NO REMEDY YET AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK LESABRE- TEXAS CITY, TX
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE PASSENGER WINDOW WAS OPENED BUT WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A PLASTIC MECHANISM FOR THE WINDOW FRACTURED AND CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONCE PRIOR ON THE FRONT DRIVER SIDE WINDOW. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- MOUNT LAUREL, NJ
THE TACHOMETER AND TEMPERATURE GAUGES ON MY 2004 BUICK LESABRE HAVE FAILED. THE NEEDLES HAVE BECOME STUCK IN THE RED ZONES OF THEIR RESPECTIVE GAUGES. THIS BEGAN APPROXIMATELY ONE YEAR AGO WHEN MY CAR HAD LESS THAN 50,000 MILES ON IT. THE SPEEDOMETER HAS RECENTLY SHOWN SIGNS OF SPORADIC STICKING, SO I CANNOT BE CERTAIN MY VEHICLE IS TRAVELING AT THE CORRECT SPEED. BASED ON SIMILAR POSTINGS ON THIS SITE AS WELL AS NUMEROUS INTERNET SITES, IT IS OBVIOUS THAT A MANUFACTURER DEFECT EXISTS, THEREFORE BUICK SHOULD BE ORDERED TO MAKE NECESSARY REPAIRS AT THEIR COST. A BUICK DEALER TOLD ME THIS WOULD COST OVER $300 TO REPAIR. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- BATON ROUGE, LA
THE BATTERY GOES DEAD. WHEN IT WAS TAKEN TO THE DEALER, WE WERE TOLD THAT WE DID NOT DRIVE ENOUGH. THE SECOND INCIDENT OCCURRED IN 12/2010. THIS TIME THERE WERE 21 LOW VOLTAGE HITS WHEN THE DEALERSHIP WAS TROUBLESHOOTING. I ALSO SUBMITTED A COMPLAINT TO GM. IT APPEARS THAT THEIR SOLUTION IS TO PLACE A TRICKLE CHARGE ON THE BATTERY TO ENSURE THE BATTERY IS AT FULL CAPACITY. I AM IN THE PROCESS OF PURCHASING A SOLAR POWERED BATTERY CHARGE AT THIS TIME. IN ORDER FOR MY WIFE TO DRIVE THIS VEHICLE, SHE WILL ALWAYS HAVE TO DEAL WITH THE CHARGER. TO HAVE THIS PROBLEM ON A STATE OF THE ART AUTOMOBILE IS EXTREMELY FRUSTRATING.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2001 BUICK REGAL- LOGANDALE, NV
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT NOTICED OIL WAS LEAKING FORM UNDER THE VEHICLE WHILE IT WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE FRONT ROCKER GASKET WAS LEAKING. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,500 AND THE CURRENT MILEAGE WAS 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LUCERNE- OSCEOLA, PA
WHEN OPENING DRIVER'S DOOR THE HANDLE CAME APART IN MY HAND. I HAD MY MECHANIC PUT IT BACK TOGETHER. THIS HAS HAPPENED TWICE SO I AM REALLY AFRAID TO OPEN THIS DOOR. WILL BUICK REPLACE THIS DOOR HANDLE? UPDATED IVOQ 02/24/11 *LN
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- OROVILLE, CA
2002 BUICK CENTURY, WHILE DRIVING APPROXIMATELY 60 MPH THE ABS BRAKING SYSTEM LIGHT ILLUMINDATED AND THE TRACK OFF LIGHT ILLUMINATED. THE CONTACT STAED ONCE THE VEHICLE WAS TURNED OFF AND TURNED BACK ON THE LIGHT DID NOT ILLUMINATE INSTANTLY BUT CAME BACK ON AFTER DRIVING A FEW MILES. *BF
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- EAST POINT, GA
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH AT NIGHT, THE CONTACT REALIZED HE COULD NOT SEE. THE HEADLIGHTS WERE AUTOMATIC AND HAD APPARENTLY TURNED OFF AFTER HE HAD BEEN DRIVING APPROXIMATELY THREE HOURS THAT NIGHT. THE CONTACT HAD TO USE THE HIGHBEAMS TO REACH HIS DESTINATION. THE CONTACT CALLED THE DEALER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE FAILURE HAD BEEN OCCURRING SINCE DECEMBER 2010. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RENDEZVOUS- SCOTT CITY, MO
MY WIFE WAS DRIVING DOWN THE INTERSTATE AT 70 MILE PER HOUR WHEN THE ACCELERATOR PEDAL JAMMED ITSELF DOWN SPEEDING UP THE CAR. WHEN SHE NOTICED THAT THIS HAD HAPPENED SHE HIT THE BRAKES AND NOTHING HAPPENED. THE BRAKES SEEMED AS THOUGH THEY WERE NOT WORKING. NOT KNOWING WHAT ELSE TO TRY SHE THEN ATTEMPTED TO ENGAGE THE EMERGENCY BRAKE. IT DID NOT ENGAGE, IT KEPT GOING DOWN THEN JUST COMING RIGHT BACK UP. STILL NOT KNOWING WHAT TO DO SHE SHIFTED DOWN TO LOW GEARS SLOWING HER DOWN. STILL OUT OF CONTROL SHE HIT A DITCH WHICH SHUT DOWN THE ENGINE FINALLY BRINGING THE CAR TO A STOP. I JUST THOUGHT THAT THIS SHOULD BE BROUGHT TO THE ATTENTION OF SOMEONE. SHE LUCKILY WAS NOT INJURED BUT COULD HAVE BEEN THOUGH. *TR
Source: NHTSA WEB SITE