BUICK Complaints

THE TOP DASHBOARD ON MY 2002 YEAR BUICK LESABRE HAS BECOME DISLODGED AT THE DRIVER'S SIDE AND IS SLOWLY BECOMING DISLODGED TOWARDS THE PASSENGER SIDE. THIS IS A CRITICAL SAFETY CONCERN BECAUSE THIS TOP DASHBOARD HOUSES THE AIR BAG AT THE PASSENGER SIDE. THE PASSENGER AIRBAG CAN BECOME INADVERTENTLY DEPLOYED KILLING THE PASSENGER. GM HAS REFUSED TO DO A RECALL AND ITS BEEN 7 WEEKS SINCE THE NATIONAL SAFETY BOARD SAID THEY WILL SEND ME A COMPLAINT FORM TO COMPLETE. I AM GATHERING INFORMATION TO EXPOSE GENERAL MOTORS LACK OF CUSTOMER CONCERN WITH A TROUBLESHOOTER AT MY LOCAL TV STATION. *TR

TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, IT SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE MANUFACTURER SENT A REPRESENTATIVE WHO INSPECTED THE VEHICLE BUT COULD NOT FIND THE ACUSE. THE FAILURE MILEAGE WAS 7,800. UPDATED 3/7/11 *CN UPDATED 04/25/11

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ANTI-FREEZE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE GASKET IN THE REAR OF THE ENGINE WAS LEAKING AND ADVISED THE CONTACT TO MONITOR IT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 115,000.

CAR WAS GETTING HARDER TO START EACH TIME- RED LIGHT (OVERHEATING) CAME ON WHILE ON A TRIP- ADDED 4 + QTS OF WATER- DROVE 15 MILES- CAR WOULD NOT START--ADDED 3 + QTS OF WATER--TRIED SEVERAL THINGS TO TRY TO START--NOTICED OIL LEVEL WAS UP-- ASSUMED COOLANT WENT INTO ENGINE- REMOVED 3 FRONT SPARK PLUGS--COOLANT RAN OUT OF SPARK PLUG OPENINGS- CAR WAS TOWED 60 MILES- INTAKE MANIFOLD (WARPED), GASKETS, & THERMOSTAT WERE REPLACED- STARTER REPLACED DUE TO BROKEN HOUSING (FROM ATTEMPTING TO START WATER LOGGED ENGINE)- TOTAL EXPENSE APPROX $ 1,000

EARLIER THIS SUMMER, JUNE OR JULY, I TOOK MY LESABRE IN TO MY DEALER WHERE I PURCHASED THE CAR USED (IN 2006) BECAUSE MY DASH HAD BEEN SEPARATING FOR QUITE SOME TIME. I THOUGHT THERE MAY HAVE BEEN SOME SORT OF RECALL OR TECHNICAL BULLETIN FOR THE DASH PROBLEM, ONLY TO FIND OUT THAT THEY HAD NEVER SEEN A PROBLEM LIKE MINE BEFORE. THEIR SUGGESTION WAS TO REPLACE THE DASH AT A COST OF NEARLY $900 AND THEY COULDN'T BE CERTAIN THAT IT WOULDN'T HAPPEN AGAIN. I HAD POSED THE QUESTION ABOUT THE SEPARATION CAUSING PROBLEMS WITH THE AIR BAG SYSTEM SINCE I HAD READ SOMETHING ABOUT IT ONLINE. THE DEALER SAID THEY DIDN'T THINK IT WOULD CAUSE A PROBLEM. THEY FINALLY HAD A SERVICE TECH COME LOOK AT THE DASH AND HE SAID HE WOULD JUST "GLUE IT DOWN", PUT A COUPLE SCREWS THROUGH THE DASH AND BUY AN AFTERMARKET DASH COVER "IF IT WERE HIM" AND SENT ME ON MY WAY. THE DASH HAS CONTINUALLY BEEN SEPARATING MORE AND MORE SINCE THEN. FINALLY, ON THE 24TH OF NOVEMBER 2010, AS I WAS DRIVING DOWN A LOCAL HIGHWAY, MY AIR BAG DASH LIGHT CAME ON AND THE AUDIBLE ALARM SOUNDED. I IMMEDIATELY MOVED MY SEAT BACK AND WENT HOME ASAP. I LOOKED AT THE MANUAL TO FIND OUT THAT WHEN THE AIR BAG LIGHT WAS ON IT MEANT THAT THE AIR BAGS COULD 1) NOT DEPLOY DURING AN ACCIDENT OR 2) DEPOLY AT ANY TIME WITHOUT REASON. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE DEALT WITH BY THE FACTORY / DEALER / CARMAKER / ETC. THIS IS, IN MY OPINION, NO DOUBT CAUSED BY THE SEPARATING OF THE DASH PANEL FROM THE REST OF THE VEHICLE. PLEASE CONSIDER THIS DASH SEPARATION AS A LEGIT PROBLEM AND SOMETHING THAT NEEDS TO BE TAKEN CARE OF. I CAN'T UNDERSTAND HAVING TO PAY NEARLY $900 TO FIX A PROBLEM THAT MANY, MANY PEOPLE ARE HAVING DUE TO POOR DESIGN ON THE PART OF BUICK / GENERAL MOTORS. AN AIR BAG DEPLOYMENT DURING NORMAL DRIVING WILL MOST CERTAINLY LEAD TO AN ACCIDENT AND POSSIBLY A FATALITY...UNACCEPTABLE!!!

MY 2005 LACROSSE HAS 25,000 MILES AND I AM ABOUT TO TAKE IT IN FOR THE THIRD TIME FOR THE STEERING COLUMN GRINDING PROBLEM. GM BETTER FIGURE SOMETHING OUT BECAUSE FORDS ARE LOOKING BETTER THAN EVER. THE STEERING COLUMN HAS BEEN REPLACED TWICE IN THE PREVIOUS VISITS. *TR

MY 2005 LACROSSE HAS 25000 MILES AND I AM ABOUT TO TAKE IT IN FOR THE THIRD TIME FOR THE STEERING COLUMN GRINDING PROBLEM. GM BETTER FIGURE SOMETHING OUT BECAUSE FORDS ARE LOOKING BETTER THAN EVER. ALL THEY SEEM TO DO IS LUBE THE STEERING COLUMN AND EXPECT YOU BACK LATER. *TR

2003 PARK AVE ULTRA 3.8L SERIES II ENGINE OIL LEAK, SMELL OF BURNT OIL CONCERNED ABOUT ENGINE FIRE. LEAKS ABOUT 1 QUART OF OIL BETWEEN OIL CHANGES. *TR

2003 BUICK LESABRE DASH PAD SEPERATING FROM DASH ON DRIVERS SIDE AND BUCKLING. *TR

TL*THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE TRANSMISSION MADE A CLUNKING NOISE ON AN INTERMITTENT BASIS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.