BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK LESABRE- ROXBORO, NC
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE EIGHT INCH DASHBOARD PANEL BECAME SEPARATED FROM THE WINDSHIELD. THE PANEL SEPARATION ORIGINATED FROM THE DRIVER SIDE NEAR THE AIR BAG WINDOW AND CONTINUED TO EXTEND TOWARD THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPRESSED CONCERN OF THE POTENTIAL AIR BAG SAFETY HAZARD. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. UPDATED 8/29/11 *CN UPADTED 10/11//11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK RENDEZVOUS- BLACKSTONE, VA
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE AIR CONDITIONER ON, THERE WAS A BURNING ODOR AND THE INSTRUMENT PANEL BEGAN EMITTING SMOKE. THE CONTACT OPENED THE INSTRUMENT PANEL AND REMOVED THE CONTROL BOX. THE CONTACT THEN NOTICED WIRES MELTING INSIDE THE BOX WHICH STOPPED THE AIR CONDITIONER FAN FROM RUNNING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- WHITE OAK, TX
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AS HE ATTEMPTED TO LOCATE THE DASHBOARD DIMMER SWITCH. AS THE CONTACT REACHED AROUND THE STEERING COLUMN, HE INADVERTENTLY ENGAGED THE PUSH TO START BUTTON AND THE VEHICLE SHUT OFF WHILE STILL IN MOTION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE YET THE SHIFT TO PARK WARNING MESSAGE WAS ILLUMINATED. THE CONTACT THEN SHIFTED INTO NEUTRAL AND DEPRESSED THE PUSH TO START BUTTON THREE TIMES BEFORE THE VEHICLE BEGAN TO OPERATE AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK TERRAZA- WHISPERING PINES, NC
AFTER HAVING MY CAR REPAIRED & RETURNED ON 9/21/2010 MY VAN STARTING REPEATING THE SAME PROBLEM AGAIN ON 9/24/2010. THE PROBLEM IS WHILE DRIVING AT HIGHWAY SPEED THE ABS ENGAGES CAUSING THE VAN TO JERK & LURCH NARROWLY AVOIDING A WRECK. RETURNED THE VAN TO THE DEALER FOR DAYS, WAS TOLD IT WAS THE YAW RATE SENSOR WHICH WAS REPLACED LESS THAN A WEEK BEFORE. DEALER AGREED THAT IT COULDN'T BE THAT BUT WAS NEVER ABLE TO FIND THE PROBLEM. THEY CLEARED THE CODE AND RETURNED THE VAN ON THE 10/1/2010 WITHOUT ANY REPAIR BEING DONE. THIS THE THIRD TIME WE HAVE HAD THIS PROBLEM WITH GM. THERE MUST BE A DESIGN PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE IS KILLED IN AN ACCIDENT. ALL REMOVED PARTS WERE RETAINED BY THE DEALER. *TR
Source: NHTSA WEB SITE -
2005 BUICK TERRAZA- WHISPERING PINES, NC
WAS DRIVING AT HIGHWAY SPEED WHEN THE ABS ENGAGED ON ONE SIDE. THE CAR JERKED AND LURCHED. MY CHILDREN & I WERE FORTUNATE WE DIDN'T CRASH. ONCE THE ABS RELEASED, THE TRACTION CONTROL ENGAGED AND THEN TRIPPED OUT. "SERVICE STABILITY SYSTEM" MESSAGE WAS THEN DISPLAYED. THIS HAPPENED REPEATEDLY WHILE AWAITING THE LOCAL DEALER TO HAVE TIME WORK ON VAN, I WAS TOLD THEY WERE TOO BUSY TO LOOK AT IT EVEN THOUGH THIS WAS AN URGENT PROBLEM. WHEN THEY WORKED ON THE VAN THEY STATED THE YAW RATE SENSOR NEEDED REPLACING. ITEM WAS REPLACED AND VAN RETURNED ON 9/21/2010, COST APPROX. $500 ON 9/24/2010 SAME PROBLEM PRESENTED. *TR
Source: NHTSA WEB SITE -
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2005 BUICK TERRAZA- PRESCOTT VALLEY, AZ
I BOUGHT A 2005 BUICK TERRAZA IN SEPT. 2009 39,500 MI. APPROXIMATELY 31 DAYS AFTER PURCHASE STABILITY CONTROL SENSOR ON DRIVERS SIDE FRONT WENT BAD. MAKING THE WHOLE FRONT END LOCK UP. GALPIN FORD WHO WE BOUGHT BUICK FROM PAID FOR LAMB CHEVROLET TO FIX THE SENSOR BUICK HAD 42,000. ON IT WHEN WENT OUT. 30 DAYS LATER SAME INCIDENT HAPPENED MY FRONT END LOCKED UP AND ON DASH SAID STABILITY CONTROL ACTIVE STABILIZE STABILITY SYSTEM TOOK BACK TO LAMB CHEVROLET AND AT THAT TIME THEY SAID WIRING WAS FAULTY MAKING SENSOR GO OUT AGAIN SO THEY REWIRED THE BUICK THIS TIME PLUS REPLACED SENSOR FOR 2ND TIME. 7 MONTHS LATER ONCE AGAIN FRONT END LOCKSUP AND SAME MSG. STABILITY SYSTEM ACTIVE TAKE BACK TO LAMB CHEVROLET AND SAME SENSOR FOR 3RD TIME HAS WENT BAD THEY CANT FIGURE OUT WHY. THIS IS A MAJOR SAFETY ISSUE AND EVEN IF I WAS TO PAY TO GET FIXED AGAIN ITS QUITE OBVIOUS IT WILL GO OUT AGAIN. IT JUST A MATTER OF WHEN WILL IT GO OUT. WHILE IM DRIVING DOWN ROAD GOING 65 WITH MY 4 CHILDREN THINKING VEHICLE IS REPAIRED AGAIN AND ALL SUDDEN FRONT END LOCKS THIS VEHICLE WILL EVENTUALLY END UP KILLING MYSELF OR A PASSENGER OR INNOCENT BYSTANDER. I HAVE RECEIPTS FOR ALL REPAIRS MAINTENANCE DONE ON THIS VEHICLE IT WILL END UP CAUSING MASS DAMAGE. *TR
Source: NHTSA WEB SITE -
1999 BUICK CENTURY- BRISTOL, CT
BRAKE FAILURE, FRONT BRAKE LINE CORROSION (RUST THROUGH) RESULTING IN COMPLETE LOSS OF BRAKE FLUID. THANKFULLY NO ACCIDENT RESULTED. CORRECTION REQUIRED NEW BRAKE LINE REPLACEMENT AND REPLACEMENT OF LOST FLUID, ETC THIS FAILURE IS THE SAME TYPE WHICH OCCURRED TO OUR 2000 BUICK CENTURY. IN THAT CAR FIRST THE FRONT BRAKE LINE FAILED (LIKE THE 1999 DID), AND ABOUT A YEAR LATER THE REAR BRAKE LINE FAILED WITH THE SAME CORROSION PROBLEM. THE INCIDENT HAPPENED OUT OF STATE AND THE REPAIR SHOP MANAGER STATED "THIS HAS BECOME A COMMON PROBLEM AND THAT HE HAS REPLACED MANY FAILED BRAKE LINES. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- ORANGE GROVE , TX
I HAVE A 2004 BUICK RAINIER AND THE SPEEDOMETER AND THE OTHER GAUGES DON'T WORK I DON'T KNOW HOW FAST I AM GOING OR HOW MY CAR IS RUNNING ITS BEEN LIKE THAT A LITTLE AFTER I GOT IT AND IT WORKS SOME TIMES BUT SOMETIMES IT DON'T I HAVE TALKED TO OTHER PEOPLE WHO HAVE A CAR LIKE MINE AND THEY HAVE THE SAME PROBLEM TO. *TR
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- AMORY, MS
TL*THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT DROVE OVER A POT HOLD AND THE SWERVED OFF THE ROAD AS IT BECAME DIFFICULT TO CONTROL THE VEHICLE. ON ONE OCCASION, THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A MAILBOX. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000 AND THE CURRENT MILEAGE WAS 37,107. UPDATED 01/13/11*LJ THE CONSUMER ALSO STATED THE DASHBOARD IS PEELING. UPDATED 04.19.11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK PARK AVENUE- KNOXVILLE, TN
RACK AND PINION BREAKAGE CAUSED BY RUST OUT OF COMPONENT DUE TO PLACEMENT OF AIR CONDITIONING SYSTEM DRAIN PIPE. CONDENSATE DRIPPED DIRECTLY ON COMPONENT AND CAUSED THE COMPONENT TO FAIL WHILE IN SERVICE CREATING STEERING HAZARD AND INABILITY TO CONTROL VEHICLE STEERING. VEHICLE WAS SERVICED AND RACK AND PINION HAD TO BE TOTALLY REPLACED DUE TO RUST OUT. *TR
Source: NHTSA WEB SITE