BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK LESABRE
    - ROXBORO, NC, NC

    I HAVE A 2002 YEAR BUICK LESABRE WHERE THE FRONT AND REAR WINDOWS WOULD NOT RAISE UP OR DOWN FULLY. I HAD TO MANUALLY RAISED EACH WINDOW NY HAND TO CLOSE IT IF ACCIDENTALLY LOWERED BY A PASSENGER. WE GOT ONE OF OUR WINDOWS REPLACED FOR $600. I BOUGHT THE OTHER PART FOR OUR REAR WINDOW FOR ABOUT 60 DOLLARS AND HAD A MECHANIC PLACED IN MUCH CHEAPER THAN THE FORMER DEALERSHIP CHARGED. WITH ONE OF THE CHILD-PROOF REAR WINDOWS NOW LOCKED WITH A PIECE OF WOOD HOLDING IT UP IN THE DOOR WINDOW THIS MAKES IT VERY UNSAFE IF THIS CAR EVER IS SUBMERGED IN WATER OR SOME OTHER COMPROMISING POSITION WITH THE REAR PASSENGER NEEDING TO ESCAPE. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - UNION CITY, TN

    HAD TO REPLACE RR WINDOW REGULATOR, WINDOW WOULD NOT OPERATE. THIS IS THE SECOND REGULATOR THAT HAD TO BE REPLACED (LR WINDOW). I WAS TOLD BY ONE OF THE EMOLOYEES THAT SHE HAD 3 WINDOW REGULATORS TO GO BAD. JUST ABOUT EVERYONE I TALKED TO HAS HAD THIS PROBLEM WITH THE 2001 MODEL. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK TERRAZA
    - DOYLESTOWN, PA

    BUICK TERRAZA DRIVERS SIDE REAR DOOR FAULTY. DOOT SENSOR KEEPS CHIMING SENSING THE DOOR IS OPEN WHEN IT'S NOT, YOU CAN'T MANUALLY SHUT IT SINCE THE SENSOR UNLOCKS IT AND THE DOOR OPENS. YOU HAVE TO FORCE IT SHUT AND DEAL WITH THE CHIMING- J=HOPEFULLY I CAN GET THE SENSOR DISCONNECTED. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - WOODBURY, MN

    I WAS DRIVING THE 2010 BUICK LACROSSE IN RUSH HOUR ON A VERY BUSY STREET IN OUR TOWN AND WHILE STOPPED AN ELECTRICAL MALFUNCTION OCCURRED WHERE ALL OF THE DASH BOARD LIGHTS AND WARNING LIGHTS STARTED FLASHING AND THE CAR WOULD NOT MOVE. I PUT IT IN PARK AND THEN IT WOULD NOT COME OUT OF PARK AND WENT INTO ANTI THEFT LOCK DOWN. I MADE SEVERAL ATTEMPTS TO TURN OFF THE CAR AND RESTART IT TO TRY AND RESET OF CLEAR THE ISSUE AND IT REMAINED LOCKED DOWN AND NOT ABLE TO MOVE. IT WAS VERY STRANGE HOW THE KEY IN THE IGNITION WAS VIBRATING AND BUZZING AT A HIGH FREQUENCY AND THEY WOULD STOP. AFTER A FEW MINUTES THE ENGINE SHUT DOWN. NOW STUCK IN THE MIDDLE OF THE BUSY ROAD AND CARS NEARLY REAR ENDING ME AND HONKING AT ME I THOUGHT I WOULD BE HIT. MY SON WAS IN THE CAR AND I HAD TO WAIT FOR THE LIGHT CHANGE TO LET HIM FLEE TO SAFETY. WORSE YES THE SAFETY FLASHERS WOULD NOT WORK AND THE TRUNK WOULD NOT OPEN TO SIGNAL A STALLED CAR. I CALLED ON STAR AND THEY WERE NOT HELPFUL AS I INDICATED IT WAS AN EMERGENCY AND THEY SENT A TOW TRUCK THAT ARRIVED AN HOUR LATER. THE POLICE SHOWED UP 20 MINUTES LATER TO PROTECT ME AND THE CAR FROM ACCIDENT. THE POLICE CALLED A TOW TRUCK THAT ARRIVED IN 15 MINUTES. THE CAR WAS TOWED TO THE DEALER AND THEY ARE BEING GENERALLY NON RESPONSIVE. I HAD THIS PROBLEM A FEW WEEKS BEFORE NOT IN TRAFFIC AND TOOK INTO THE DEALER AND THEY SAID THERE DID NOT FIND AN ERROR CODE. THIS IS A COMPLETE RANDOM FAILURE AND REPRESENTS A SERIOUS SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - JACKSONVILLE, FL

    2008 BUICK ENCLAVE. CONSUMER EXPRESSES DISCONTENT REGARDING COMPENSATION FOR THE LOSS OF A FEATURE ON THE VEHICLE THAT WAS PAID FOR IN THE ORIGINAL PURCHASE *TGW ACCORDING TO THE RECALL LETTER, THE CONSUMER WAS TO RECEIVE A $100.00 STIPEND TO COMPENSATE HIM FOR THE REMOVAL OF THE HEATED WIPER WASHER FLUID SYSTEM. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED HE HAD TO MAIL IN A FORM AND A COPY OF THE REPAIR ORDER DOCUMENTING THE REMOVAL OF THE FEATURE. THE CONSUMER HAS SINCE TRADED THE VEHICLE, BUT STILL BELIEVES HE SHOULD BE COMPENSATED SINCE HE PAID FOR THE FEATURE IN THE ORIGINAL PURCHASE. *JB

    Source: CONSUMER LETTER
  • 2003 BUICK PARK AVENUE
    - AUBURN, NY

    2003 PARK AVENUE S10 APPROPRIATE HANDLING-LETTER FROM REGARDING BUICK PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE NEEDS A NEW MUFFLER AT A COST OF $500.00. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VIEW SCREEN FOR THE TEMPERATURE/AIR DIRECTION WAS BARELY READABLE. *JB UPDATED 10/22/10*JB

    Source: CONSUMER LETTER
  • 2001 BUICK REGAL
    - LUTHERVILLE, MD

    TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT NOTICED THAT THERE WAS POWER STEERING FLUID LEAKING ALL OVER HIS DRIVEWAY. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY STATED THAT THERE WAS RUST CORROSION UNDERNEATH THE VEHICLE. THE CORROSION WAS CAUSING THE LEAK AND THEY STATED THAT THEY WILL HAVE TO REPLACE ALL OF THE PARTS THAT WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - FORT COLLINS, CO

    TL*THE CONTACTS OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR THE HEATED WASHER FLUID. THE CONTACTS PRIMARY CONCERN WAS THAT THE DEALER WOULD NOT REPAIR OR REPLACE THE PARTS BUT THEY WERE WILLING TO DISCONNECT IT. THE DEALER ADVISED THE CONTACT THAT THEY WOULD GIVE HIM $100 IF HE DID NOT REPAIR THE VEHICLE. THEY ALSO STATED THAT THEY HAVE NOT BEEN GIVEN PERMISSION FROM THE MANUFACTURER TO REPAIR THE PART. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 39002 AND THE CURRENT MILEAGE WAS 39040. UPDATED 10/21/10. *LJ UPDATED 10/26/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK PARK AVENUE
    - REYNOLDSBURG, OH

    TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE CRUISE CONTROL WAS SET AT 70 MPH HE ATTEMPTED TO DISENGAGE IT, THE VEHICLE ACCELERATED OVER 70 MPH. THE CONTACT STATED THAT HE ALSO EXPERIENCED FAILURE WITH THE VEHICLES HEAD LIGHTS, HIGH BEAMS AND THE FUEL GAUGE GAVE AN INCORRECT READING. WHEN THE VEHICLE WAS OUT OF FUEL THE GAUGE DISPLAYED FULL AND WHEN THERE WAS NO FUEL IT ALSO DISPLAYED FULL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 86743 AND THE CURRENT MILEAGE WAS 88,651. UPDATED 3/7/11 *CN UPDATED 04/29/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK CENTURY
    - WHARTON, NJ

    TL*THE CONTACT OWNS A 2001 BUICK CENTURY. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE BRAKES REPAIRED. HE WAS INFORMED THAT THE FRONT LOWER CONTROL ARM, SWAY BAR SHAFT AND ALL OF THE BUSHINGS ATTACHED TO THE PARTS WERE COVERED WITH RUST. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE SINCE HE DID NOT TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 32,787. UPDATED 10/21/10. *LJ UPDATED 10/25/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE