BUICK Complaints

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 10V240000 (ELECTRICAL SYSTEM). THE CONTACT WAS NOT IN AGREEMENT WITH THE RECALL REMEDY REPAIR WHICH DOES NOT CORRECT THE PROBLEM. ALSO, HE STATED THE DEFECTIVE PART SHOULD BE REPLACED WITH A NEW PART, NOT TO DISABLE AND REMOVE THE PART AS MENTIONED IN THE RECALL. THERE WAS NO FAILURE MILEAGE

AT 13,759 MILES ON NEW VEHICLE, BRAKES PULSED WHEN APPLIED. FRONT ROTORS EXCESSIVELY RUSTED/PITTED/WARPED, MEASURED AND TRIED TO MACHINE, WOULD BE BELOW MIN. SPECS IF MACHINED. BRAKE PADS WERE WORN EXCESSIVE AT MIN THICKNESS DUE TO THE ROTOR CONCERN. REPLACED FRONT BRAKE ROTORS AND PADS. REAR ROTORS WARPED/OUT OF ROUND, MACHINED REAR ROTORS. *TR

TL* THE CONTACT OWNED A 1997 BUICK REGAL. SHE STATED THAT THE VEHICLE WAS PARKED AND SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE CONTACT STATED THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING AT 65 MPH, BLACK SMOKE BEGAN UNEXPECTEDLY BILLOWING FROM UNDERNEATH THE VEHICLE AND FROM THE INSTRUMENT PANEL. THE VEHICLE HAD CAUGHT ON FIRE AND THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND EXIT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT SUFFERED BURNS TO HER ARMS AND HANDS. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THE ELECTRICAL WIRING OF THE GEAR CONSOLE FAILED AND CAUSED THE FIRE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS LEFT AT THE FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 87,000.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 25 MPH, THERE WAS AN ABNORMAL KNOCKING FROM THE VEHICLE FRONT END. THE DEALER REPLACED THE TIE RODS TO CORRECT THE FAILURE. ON A SEPARATE OCCASION, THE POWER STEERING AND WATER PUMP FAILED AND THE DEALER REPLACED BOTH COMPONENTS. THE CONTACT STATED THERE WERE SEVERAL FAILURES IN THE VEHICLE INCLUDING WARPED ROTORS AND BRAKES AT 22,000 MILES AND SEVERAL UNKNOWN RECALL REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 10V240000 (ELECTRICAL SYSTEM) AND WAS NOT SATISFIED WITH THE $100 REFUND OFFERED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT WAS UNKNOWN. UPDATED 10/27/10. *LJ

I WAS DRIVING MY ENCLAVE AND I PULLED INTO A PARKING LOT I LOST POWER STEERING. I CALLED ON STAR AND THEY SAID IT WAS NOT SOMETHING THEY COULD DIAGNOSE. SUGGESTED I CHECK THE PS FLUID...I DID AND IT WAS JUST BELOW THE MIN LINE. I ADDED FLUID, IT GOT BETTER BUT I COULD STILL SENSE SOME PROBLEM. SVC SHOP SAID THERE WAS A LEAK, NEEDED TO REPLACE THE RACK AND PINION. BRINGING TO DEALER NEXT. I'VE SEEN SEVERAL COMPLAINTS/ARTICLES ABOUT PW PUMP PROBLEMS, LEAKS. I HAVE 60,200 MILES. SEEMS LIKE THIS IS A BIG SAFETY ISSUE (WHAT IF I LOST PS ON THE HIGHWAY), WHY ISN'T GM DOING SOMETHING ABOUT IT? *TR

AIR CONDITIONER AND BLOWER FAN GOES OUT AFTER TWO HOURS ON A ROAD TRIP. HAVE GONE TO DEALER THREE TIMES WITH THIS CONDITION. DEALER COULD NOT FIND FIX. AFTER 4TH DEALER VISIT, DEALER STATED THAT THE AIR CONDITIONING UNIT FREEZES ON LONG ROAD TRIPS AND THERE IS NO WAY TO FIX THIS AND YOU HAVE TO LIVE WITH IT. ESSENTIALLY THE VEHICLE HAS NO AIR CONDITIONING AFTER TWO HOURS OF USAGE. *TR

I WAS DRIVING DOWN THE STREET ON 6/17/10 WHEN I HEARD A LOUD POP. I SLOWED DOWN TO SEE WHAT HAPPEN. I SEEN NOTHING BUT SOME BOLTS IN THE STREET. I PICK THEM UP AND GOT BACK IN THE CAR. THERE WAS NO WAY TO STEER THE CAR JUST HAD GAS NO STEERING. I LOOKED UP UNDER THE CAR AND IT LOOKED LIKE THE ENGINE WAS FALLING OUT OF THE CAR. I LIFTED UP THE HOOD AND IT WAS ALONG WITH THE STEERING COLUMN. I WAS TWO MIN. AWAY FROM GETTING ON THE EXPRESSWAY. GOD WAS WITH ME IF THAT WOULD HAVE HAPPENED ON THE EXPRESSWAY I MIGHT NOT HAVE BEEN ABLE TO WRITE THIS LETTER TONIGHT. RUSTED BOLTS WITH NO WARNING FALLING OFF A CAR A LITTLE OVER TEN YEARS OLD. IF THEY CANT GET SOME WAY TO WARN PEOPLE THAT THEIR BOLTS COULD FALL OFF AND THEIR STEERING GO OUT DRIFTING FROM LANE TO LANE WITH NO CONTROL OF THE AUTOMOBILE, THAN DON'T MAKE THEM. THAT WAS MY MOTHERS CAR IF I WOULDN'T HAVE DRIVEN IT SHE WOULD HAVE BEEN RIDING IN THAT CAR WITH SIX CHILDREN TODAY. SHE IS FROM ATLANTA WE ARE IN PITTSBURGH, PA THE ONLY ROADS SHE TAKES ARE THE MAIN ONES AND EXPRESSWAYS. I COULDN'T BELIEVE IT. WE TOOK THE CAR TO THE SHOP ILL WRITE BACK WHEN THE MECHANIC TELLS ME WHAT WENT WRONG. *TR

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, SHE WOULD HAVE TO ENGAGE THE HAZARD LIGHTS FIRST AND THEN TURN THE IGNITION BEFORE IT WOULD START. THE DASHBOARD COMPONENTS WOULD ILLUMINATE SPORADICALLY AND THE FUEL LEVEL GAUGE, GEAR SHIFTER, AND ODOMETER WERE ALL INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS UNAWARE IF THERE WERE ANY RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

CLUNKING NOISE WHILE STEERING... BROUGHT IT TO MY DEALER...KNEW RIGHT AWAY THE TROUBLE....SAID THAT STEERING WAS A PROBLEM WITH MY MODEL...INVOLVES INTERMEDIATE STEERING COLUMN PART....REQUIRED LUBRICATION AND REPLACEMENT OF PART AND LABOR....CAR ONLY HAD 30,000 MILES. *TR