BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1998 BUICK REGAL
    - SACRAMENTO, CA

    1998 BUICK REGAL LS V6 CAR WAS DRIVEN APPROXIMATELY 4 MILES AND PARKED IN A OUTSIDE PUBLIC PARKING LOT. ENGINE CAUGHT FIRE. NOW WE FIND OUT IT WAS A PUBLISHED DEFECT. FRICKIN GM GETS BAILED OUT BUT WHAT ABOUT US? *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - LAS VEGAS, NV

    VEHICLE 2009 BUICK ENCLAVE. KEEPS TURNING ON THE LIGHT ENGINE AND AT THE DEALERSHIP THEY KEEP TELLING ME THAT IS BECAUSE I DON'T CLOSE THE GAS KNOB CORRECTLY. WHEN THE ENGINE LIGHT TURNS ON WHILE IM DRIVING IT GIVES ME A MESSAGE OF POWER ENGINE REDUCE AND IT REDUCE MY SPEED AND I CAN'T CONTINUE DRIVING. I'VE ALMOST CAUSE 2 ACCIDENTS WHILE IM DRIVING DUE TO THIS ISSUE. IT WILL COMPLETELY STOP IN CERTAIN TIMES WHILE IM DRIVING. LAST INCIDENT 06/05/10. AS WELL, MY TIRE GOT FLAT AROUND A MONTH AGO AND I REALIZED THE DEALERSHIP SOLD ME THE VEHICLE WITH NO EXTRA TIRE AND EMERGENCY EQUIPMENT TO CHANGE MY TIRE. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - SOUTH MILWAUKEE, WI

    CHROME WHEELS CORRODING IN VALVE STEM OPENINGS CAUSING TIRES TO LEAK AIR PRESSURE. VALVE STEM OPENING CORRODING AWAY AND NOT ENOUGH MATERIAL LEFT TO SEAL VALVE STEM IN PLACE! *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - MEDIA, PA

    2007 BUICK LACROSSE SEDAN. CONSUMER STATES MAJOR SAFETY DEFECT. CONSUMER REPORTS WHILE DRIVING THE ENGINE SHUT DOWN 3 TIMES FOR NO APPARENT REASON *TGW

    Source: CONSUMER LETTER
  • 1995 BUICK LESABRE
    - SCOTCH PLAINS, NJ

    DRIVING MY 1995 BUICK LESABRE I DROVE DOWN AND UP A SLIGHT ROAD VARIATION AND THEN HEARD A NOISE I TURNED RIGHT TO GET TO MY OFFICE UPON MAKING THE TURN I LOST ALL STEERING I GOT THE CAR OFF THE ROAD AND LOOKED THE WHOLE UNDERCARRIAGE CRADLE WAS SITTING NEAR THE GROUND / I HAD THE CAR TOWED .. UPON FURTHER INSPECTION THE BOLTS OF THE CRADLE( UNDER ENGINE SUPPORTS WERE BROKEN. THANK GOD I WASN'T DRIVING ON A HIGHWAY SURELY MYSELF OR SOMEONE WOULD HAVE BEEN KILLED OR INJURED. THIS CAR MODEL HAS MANY OTHER CASES OF SIMILAR DEFECT I SAW ON LINE. THIS CAR SHOULD BE BANNED FROM THE ROADS. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - OXFORD, MA

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE TRAVELING AT SPEEDS OF 35 MPH, THE RADIATOR WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT TWO OF HIS HEAD GASKETS HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - MANCHESTER, TN

    PASSENGER AIR BAG IS INDICATED AS BEING OFF;ALTHOUGH THERE IS A PASSENGER IN THE SEAT. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - MELVINDALE, MI

    OUR NEW 2009 BUICK LUCERNE ACCELERATED OUT OF CONTROL AND THE BRAKES WOULD NOT STOP THE CAR IT KEPT GOING FASTER FINALLY WE WERE ABLE TO CHANGE LANES AND PUT THE CAR IN NEUTRAL STILL IT WAS ACCELERATING FULL AND I THOUGH IT WOULD BLOW A ROD THE ONLY WAY TO STOP IT WAS THE TURN OFF THE KEY. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - FRISCO, TX

    2010 BUICK LACROSSE BOUGHT 02/10. STARTED HEARING LOUD POP WITH TURNING IGNITION MONTH AFTER BUYING CAR. TAKEN TO DEALER 4 TIMES BUT PROBLEM STILL EXISTS. NOW I HEAR IT WITH IGNITION OFF (WITHIN 15 MINUTES OF STOPPING CAR) AND WHILE DRIVING. DEALER HAS REPLACED STARTER UNIT BUT DID NOT HELP. GM REP AND SERVICE MANAGER STATE NOW THE PROBLEM IS "NORMAL". HMMMM, WHY DID THEY REPLACE THE STARTER THEN...I HAVE NEVER HEARD THIS LOUD POP IN ANY OTHER CAR I HAVE EVER DRIVEN OR RIDDEN IN BEFORE, SO I DON'T BUY THIS. I WONDER IF THIS IS WHAT THE TOYOTA PEOPLE TOLD THE PEOPLE WITH THE BRAKE ISSUES!!! DO NOT BUY GM!!! MAYBE THE QUALITY HAS GOTTEN A LITTLE BIT BETTER BUT THEIR SERVICE AND WILLINGNESS TO TAKE CARE OF THEIR CUSTOMERS STILL SUCKS... *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - INWOOD, WV

    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2008 BUICK ENCLAVE VIN [XXX] GM CASE #[XXX] HAS HAD ELECTRICAL FAILURE RESULTING SINCE OCTOBER 2008 IN TOTAL VEHICLE BEING INOPERABLE AND ONCE BEGAN SMOKING IN THE RIGHT SIDE OF FIRE WALL WHEN JUMP STARTED. DEALER HAS REPLACED ALL WIRE HARNESSES, BCM, 2 RADIO HEAD UNITS/NAVIGATION, ALL LIGHT BULBS, CHECK FOR WATER INTRUSION, BPP SENSOR CALIBRATION, LGM BRACKET, CHECKED FOR CHAFFED WIRE, REPLACE BOTH SUN VISORS. VEHICLE WAS IN THE SHOP FOR 30 DAYS IN LAST 6 WEEKS AND A TOTAL OF 42 DAYS SINCE VEHICLE WAS PURCHASED NEW WITH 61 MILES ON SEPTEMBER 2, 2008. THE VEHICLE WOULD NOT START 45 MINUTES AFTER BEING PICKED UP FROM DEALERSHIP LAST FRIDAY, 5-28-10, AFTER BEING IN SHOP FOR 2 WEEKS. CONTACTED DEALERS SERVICE DEPARTMENT AT THAT TIME. NO PHONE CALLS FROM DEALERSHIP SINCE, I STOPPED IN AT DEALERSHIP ON TUESDAY, 5-25-10 TO ASK FOR ANOTHER SERVICE. DEALER HAS NOT PICKED UP VEHICLE AND I SPOKE WITH THE GENERAL MANAGER OF THE DEALERSHIP REGARDING A BUY BACK OR TRADE IN THIS MORNING. GM CUSTOMER SERVICE OFFERED TO PAY 2 MONTHS CAR PAYMENTS, DETAILING AND AN OIL CHANGE AT NO CHARGE. I TOLD THEM I WANTED THIS VEHICLE TO BE SAFE FOR MY 22 MONTH OLD, HIS FRIENDS THAT RIDE IN THIS VEHICLE AND MY WIFE. GM TOLD ME THAT THEY WILL NOT CONSIDER A REPLACEMENT VEHICLE, A GM ENGINEER WOULD NOT BE SENT OUT TO MAKE SURE THIS VEHICLE WAS FIXED PROPERLY AND THIS WAS THEIR FINAL OFFER. I AM CONCERNED THE VEHICLE WILL CATCH FIRE WITH MY FAMILY IN IT. WHEN THE CAR LOOSES POWER, NONE OF THE ELECTRONICALLY CONTROLLED SAFETY FEATURES OPERATE AS IT IS TOTALLY WITHOUT POWER AS IF THE BATTERY WAS TAKEN OUT OF THE CAR. THIS VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON A FLAT BED TOW TRUCK ON 2 OCCASIONS. *TR

    Source: NHTSA WEB SITE