BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 BUICK PARK AVENUE- SOUTH CHARLESTON, WV
S10 APPROPRIATE HANDLING RE PROBLEMS WITH 2003 BUICK PARK AVENUE POSSIBLE SAFETY RECALL ISSUE FOR INTAKE MANIFOLD AND GASKET. *KB THE CONSUMER STATED HE RECEIVED A CALL FROM A GM EXECUTIVE ASSISTANT RESPONDING TO A LETTER THAT WAS SENT TO THEM. SHE DISMISSED THE CONSUMERS CONCERN BECAUSE HE DIDN'T TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR WHEN THE PARTS FAILED A SECOND TIME. HOWEVER, BOTH TECHNICIANS WHO REPAIRED THE MANIFOLD AND GASKET WITHIN A TWO- YEAR PERIOD TOLD THE CONSUMER THE OEM REPLACEMENT PARTS WERE SUBSTANDARD. THE PARTS WERE MADE OF PLASTIC AND HAD DEGRADED.
Source: CONSUMER LETTER -
2006 BUICK LUCERNE- BOONEVILLE, MS
MY 2006 LUCERNE WITH V-6 ENGINE HAS 80,000 MILES ON IT. RECENTLY IT HAS DEVELOPED A PRONOUNCED "BUMP} IN THE STEERING WHEN I DRIVE SLOWLY IN MY DRIVEWAY OR IN A PARKING LOT. I HAVE INSPECTED THE TIE RODS AND OTHER LINKAGE UNDER THE CAR BUT SEE OR FEEL NOTHING OBVIOUSLY AMISS. MY LOCAL TIRE STORE SAID THIS IS CHARACTERISTIC OF SEVERAL GM CARS HE SERVICES. HE SAID THE PROBLEM IS A WORN PLASTIC BUSHING IN THE STEERING COLUMN MECHANISM. ALSO, THE INSTRUMENT PANEL GAUGES ARE VIRTUALLY IMPOSSIBLE TO READ IN THE DAYTIME! *TR
Source: NHTSA WEB SITE -
2001 BUICK REGAL- AUSTIN, TX
MY 2011 REGAL HAD TO HAVE THE LOWER AND UPPER INTAKE GASKET REPLACED AS WELL AS THE VALVE COVER GASKETS.. A WEEK AFTER THAT THE SERVICE ENGINE SOON LIGHT CAME ON AND THE MECHANIC SAID IT WAS THE THROTTLE BODY GASKET. I THEN GOT IT REPLACED AND THEN A WEEK AFTER THAT THE SERVICE ENGINE SOON LIGHT CAME ON AGAIN. IT WAS PULLING UP A CODE FOR A VACUUM LEAK. WTF! MY BOYFRIEND TURNED THE LIGHT OFF AND IT HASN'T COME ON SINCE, SO I DON'T KNOW IF IT WAS A GLITCH. *TR
Source: NHTSA WEB SITE -
1994 BUICK PARK AVENUE- DELEWARE, OH
TL* THE CONTACT OWNS A 1994 BUICK PARK AVENUE. ALL FOUR SUB FRAME BUSHINGS ON THE ENGINE HAVE RUSTED. TWO OF THEM HAVE BROKEN AND THE OTHER TWO ARE CLOSE TO BREAKING. THE CONTACT IS CONCERNED THE ENGINE WILL FALL OUT OF THE VEHICLE WILL DRIVING CAUSING A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE ON THE VEHICLE WAS 12000O AND THE CURRENT MILEAGE WAS 120000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LUCERNE- ST ELIZABETH, MO
I PURCHASED A NEW 2006 BUICK LUCERNE CXL IN 2006. I HAVE NUMEROUS TIMES EXPERIENCED ACCELERATION IN MY VEHICLE. I HAVE TAKEN IT TO A BUICK DEALER AND THEY DROVE IT AND SAY THEY DIDN'T NOTICE IT. I HAVE ALSO TALKED TO A GMC DEALER IN THE LAST SEVERAL YEARS AND ASKED IT ANYONE ELSE HAS HAD A VEHICLE THAT JUST SPEEDS UP ON IT'S OWN. I AM FROM A VERY SMALL TOWN IN MISSOURI AND 3 OTHER PEOPLE HAVE PURCHASED THE SAME BUICK LUCERNE AS MINE AND ONE OF THEM SAYS HE THINKS HIS VEHICLE MAY HAVE SPED UP BEFORE, BUT HE THINKS HE MAY HAVE LET THE CRUISE CONTROL ON. THE FIRST TIME THIS VEHICLE DID THIS TO ME WAS ON MY WAY TO THE LAKE OF THE OZARKS. I COME FROM A SMALL TOWN THERE IS REALLY NO WHERE THAT I CAN USE THE CRUISE CONTROL EXCEPT ON LARGER TRIPS. WE HAVE A LOT OF HILLS AND CURVES. GOING TO THE LAKE OF THE OZARKS THE SPEED LIMIT IS 70. I USED THE CRUISE CONTROL. I GOT BEHIND A TRAILER THAT WAS GOING VERY SLOW AND TRAFFIC WAS A LITTLE BUSY, SO I APPLIED THE BRAKES AND WHEN TRAFFIC WAS CLEAR I PASSED THE TRAILER. I WAS GOING TO RESUME THE CRUISE CONTROL, BUT BEFORE I EVEN TOUCHED THE BUTTON, MY CAR TOOK OFF AND I WAS AT 93 MILES AN HOUR AND I HIT THE BRAKE AND IT WOULD NOT STOP. I THEN TAPPED THE BRAKES SEVERAL TIMES QUICKLY AND IT STARTED TO SLOW DOWN. WHEN I GOT THE SPEED DOWN TO 55, I THEN APPLIED MY FOOT BACK TO THE GAS PEDAL AND WHEN I DID, THE GAS PEDAL WAS NOT DOWN OR STUCK, BUT I COULD FEEL A LITTLE SOMETHING IN IT. THIS IS SOMETHING YOU DO NOT FEEL IN IT ALL THE TIME. I TRIED TO FIGURE OUT WHAT HAPPENED AND TOLD MY HUSBAND ABOUT IT AND HE SAID YOU MUST HAS HIT SOMETHING WRONG. I SAID NO I'M TELLING YOU IT DID IT ON IT'S OWN. I GO TO WORK AT 4:00 AM IN THE MORNING. WHERE I LIVE THERE IS A LOT OF DEER, SO I DO NOT DRIVE FAST FOR ABOUT 3 MILES TO WORK. ONE MORNING I WAS DRIVING ON A STRAIGHT STRETCH AND WHEN I CAME TO ABOUT THE TOP OF A LITTLE HILL MY CAR AGAIN DID THE SAME THING. IT JUST TAKES OFF AND IT CATCHES YOU OFF GUARD. *TR
Source: NHTSA WEB SITE -
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2005 BUICK TERRAZA- BROOKLYN, NY
DURING RECENT PREVENTIVE MAINTENANCE, OIL CHANGE, TIRE ROTATION, AND INSPECTION. TECHNICIAN REPORTED THAT THE DRIVERS SIDE REAR HUB BEARING WAS FAULTY AND NEEDED REPLACEMENT. FURTHER INVESTIGATION REVEALED THAT THE REAR STABILIZER BAR WAS IMPROPERLY INSTALLED. THE LINK WAS INSTALLED THROUGH THE SPRING AND WAS RESTING ON THE SPRING INSTEAD OF BEING WRAPPED AROUND THE SPRING. THE VEHICLE WAS NEVER IN AN ACCIDENT, HAD NEVER BEEN WORKED ON, OTHER THAT PREVENTIVE MAINTENANCE AND MANUFACTURER RECALLS. WEAR TO BOTH THE SPRING AND THE STABILIZER LINK WERE NOTED. THIS IMPROPER INSTALLATION MUST HAVE HAPPENED AT THE FACTORY. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- FLORISSANT, MO
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. UPON STARTING THE VEHICLE, HE COULD HEAR A HUMMING SOUND COMING FROM THE VEHICLE BUT COULD NOT DETERMINE THE EXACT LOCATION. THE STEERING WHEEL WOULD NOT ENGAGE AND AFTER THE ENGINE BEGAN TO IDLE FOR A FEW MOMENTS, THE HUMMING SOUND DISAPPEARED AND THE STEERING RETURNED TO ITS ORIGINAL STATE. THE CONTACT BELIEVED THAT THE DEFECT EXISTED IN THE POWER STEERING MODULE AND THE RACK AND PINION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- TAVERNIER, FL
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE CONTACT EXAMINED THE VEHICLE SHE NOTICED THAT THE COOLANT RESERVOIR WAS LOWER EACH TIME SHE WOULD DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 69000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RENDEZVOUS- MADISON, AL
I HAVE A 2006 BUICK RENDEZVOUS THAT I GUESS PRESSURE BUILDS UP IN POWER STEERING PUMP AND SOMEHOW BLOWS POWERSTEERING FLUID ALL OVER BELTS, ALTERNATOR AND ENGINE AND COMPARTMENT UNDER HOOD THIS MAKES BELTS SQUEAL AND SOME COME ALL OUT FROM UNDER HOOD. THIS HAS HAPPENED TO ME TWICE SINCE I BOUGHT THE BUICK IN LATE NOVEMBER 2009. I HAVE READ THAT OTHER PEOPLE ON CAR FORUM SAID THAT THEY ARE ALSO HAVING SAME PROBLEMS WITH THERE RENDEZVOUS. I HAVE THE 3.5 ENGINE IN MINE AND WANTED TO COMPLAIN AND SEE IF ANY OTHER COMPLAINTS HAVE BEEN RECALLED ON THIS. I SEE THAT PONTIAC HAS PROBLEMS WITH THE POWER STEERING PUMP ALSO AND THEY HAVE HAD A RECALL ON THEM RECENTLY. SO JUST WANTED TO PASS ON THE INFORMATION AND PROBLEMS THAT I AM HAVING I DON'T KNOW WHAT TO DO WITH THIS PROBLEM. I HAVE TO KEEP ADDING THE FLUID BECAUSE IT KEEPS BLOWING IT ALL OVER MY MOTOR AND COMPARTMENT AREA. I HOPE THAT THIS DOES NOT CAUSE MY VEHICLE TO HAVE AN ACCIDENT OR CATCH FIRE. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- SWANSEA, IL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I OWN A 2004 BUICK RAINIER AND THE INSTRUMENT CLUSTER, SPECIFICALLY THE SPEEDOMETER, OIL AND GAS GAUGES HAVE FAILED. CALLED BUICK ABOUT THE ISSUE AND RECEIVED SERVICE REQUEST # [XXX] . CALLED A LOCAL DEALER, WAGNER BUICK/GMC IN BELLEVILLE, IL TO GET SERVICE AND THE SERVICE MANAGER STATED THAT I WOULD BE RESPONSIBLE TO FIX THIS ISSUE. THE SERVICE REQUEST WILL GET ME NOTHING SINCE I DIDN'T PURCHASE THE VEHICLE INITIALLY. LOOKING ON THE INTERNET TO FIND A FIX FOR THE ISSUE I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT FAILED/FAILING INSTRUMENT CLUSTERS IN THESE VEHICLES. I'M SURE THERE ARE OTHER GM VEHICLES WITH THE SAME PROBLEMS OUTSIDE OF THE RAINIER. REQUEST THE NHTSA LOOK OVER THIS ISSUE. *TR
Source: NHTSA WEB SITE