BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK LESABRE- SAN ANTONIO, TX
I HAVE HAD TO PLACE 3 WINDOW REGULATORS IN THE PAST YEAR. I HAVE BEEN TOLD THAT SOME PLASTIC PIECE ON THE REGULATOR IS FAILING. I'VE RESEARCHED AND SEEN THAT MANY OTHERS HAVE HAD THE SAME PROBLEMS. ALSO I'VE BEEN TOLD BY THE PREVIOUS OWNER THAT THEY HAD THE SAME PROBLEMS. *TR
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- PONTOTOC, MS
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS PURCHASED IN JUNE 2009. SHE STATED THE OWNER CONTINUED TO SMELL A STRONG ODOR OF GASOLINE FUEL FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HAVING A DIAGNOSTIC DONE, HOWEVER IT WAS NOT PERFORMED. NO REPAIRS WERE MADE TO CORRECT THE FAILURE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, HER VIN WAS EXCLUDED (SEE NHTSA CAMPAIGN ID NUMBER: 03V454000; COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE). NO REPAIRS WERE MADE TO THE VEHICLE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK CENTURY- IRVING, TX
TL*THE CONTACT OWNS A 2003 BUICK CENTURY. WHENEVER THE CONTACT EXAMINED THE ENGINE SHE NOTICED THAT THE OIL LEVEL WOULD CONTINUALLY DROP AFTER HAVING AN OIL CHANGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE MANIFOLD WAS LEAKING. THE CURRENT AND FAILURE MILEAGES WERE 46000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LUCERNE- ESCONDIDO, CA
TL-THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE HEAD RESTRAINTS WERE IMPROPERLY SHAPED. THEY LEANED SO FAR FORWARD THAT HE COULD NOT SIT COMFORTABLY IN HIS SEAT AND WAS HIT IN THE BACK OF THE HEAD WHEN HE TRIED TO SIT BACK IN THE SEAT. WHEN HE TOOK THE VEHICLE TO THE DEALERSHIP, THE DEALER SWITCHED THE DRIVER AND PASSENGER HEAD RESTS. HE CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 400. THE FAILURE MILEAGE WAS 40-BK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- SURPRISE, AZ
2004 BUICK RAINIER WITH 97,000 MILES AND NO HISTORY OF ACCIDENT, DAMAGE OR SERVICE ISSUES PASSED STATE OF ARIZONA EMISSIONS TEST IN DECEMBER 2009, INCLUDING EVAPORATION TESTING. WITHIN A COUPLE OF WEEKS A CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED BY CODE AS AN EVAPORATION ISSUE. ON THE WAY TO THE DEALER SERVICE CENTER THE VEHICLE WOULD NOT ACCEPT GAS, INSTEAD THE GAS PUDDLED UNDER THE VEHICLE AND CAUSED THE PUMP TO AUTOMATICALLY SHUT OFF. THE DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE GAS TANK IN THE AREA OF THE GAS FILLER NECK. THE DEALER ALSO CONFIRMED THERE WAS NO DAMAGE TO THE AREA. DEALER INDICATES THAT THE GAS TANK AND FILLER NECK NEED TO BE REPLACED. NO ACTION HAS BEEN TAKEN YET. *CN
Source: NHTSA WEB SITE -
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2002 BUICK RENDEZVOUS- DETROIT, MI
I PURCHASED 2002 RENDEZVOUS IN 2002. IT BEGAN IN THE SECOND YEAR I COULD NOT BELIEVE THAT I WOULD BE REPLACING THE RADIATOR AND CONDENSER ASSEMBLY. EACH YEAR FOLLOWING I WAS SHELLING OUT MAJOR BUCKS IN REPAIRS. EACH YEAR THERE WAS SOMETHING WRONG WITH EITHER THE HEAT OR THE AIR CONDITIONER. FROM REPLACING SENSORS, THERMOSTAT TO WATER PUMPS. EACH YEAR I HAVE HAD TO REPLACE THE BRAKES AND ROTORS AND HAD THE HUB BEARING REPLACED ONCE. IN 2009 I BEGAN TO HAVE PROBLEMS WITH THE ENGINE AND ELECTRICAL. I HAD THE HEAD GASKETS REPLACED AND ONCE AGAIN PROBLEMS WITH HEAT AND REPLACED THE BLOWER MOTOR RESISTOR. IN DECEMBER OF 2009 THE DRIVER SIDE WINDOW NO LONGER WORKS. THEN IN JANUARY 2010 DESPITE MY EFFORTS IN TAKING VERY GOOD CARE OF MY CAR WITH REGULAR SCHEDULED MAINTENANCE, THE ENGINE TOOK A FINIAL DUMP. THE CAM SHAFT BROKE INSIDE THE ENGINE THAT PUMPS THE OIL WITHOUT ANY WARNING. I WAS LEFT STRANDED AND CARLESS. I RECEIVED A RECALL NOTICE REGARDING THE HUB BEARINGS BUT DID NOT QUALIFY BECAUSE OF THE MILEAGE. I WAS NEVER NOTIFIED ON THE RECALL FOR THE DEX COOLANT AND WHEN I FOUND OUT IT WAS TOO LATE. IN MY RECENT RESEARCH I FOUND THAT THERE WAS A RECALL FOR THE HEAD GASKETS THAT CLOSED IN APRIL OF 2009, I WAS NEVER NOTIFIED. I DID RECEIVE A RECALL FOR THE FUEL FILL TUBE WHICH IS GOOD FOR 10 YEARS OR 150,000 MILES AND I DO QUALIFY, HOWEVER, I DON'T HAVE AN ENGINE! I CALLED BUICK CONSUMER RELATIONS 1-800-521-7300, AND THEY SAID THE ONLY RECALL THEY HAVE IS FOR THE LIFT GATE LATCH. I FEEL THAT GM SHOULD REOPEN THE RECALLS FOR THE DEX COOLANT, HUB BEARINGS AND THE HEAD GASKETS. I AM LOOKING FOR SOME RECOURSE BECAUSE IN NO WAY SHOULD THE CAM SHAFT BROKEN. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- MABEN, MS
ON THREE GM VEHICLES THAT I KNOW OF (02 CENTURY, 05 CENTURY, 06 GRAND PRIX) THE HEADLIGHTS WILL GO OUT ON HIGH BEAM UNEXPECTEDLY. REPLACING THE HEADLIGHT HIGH BEAM SWITCH FIXES THE PROBLEM. THE 06 GRAND PRIX WAS STILL UNDER WARRANTY BUT THE DEALER REFUSED TO CORRECT THE PROBLEM. THEY SAID THAT UNTIL THE SWITCH FAILS COMPLETELY THEY WILL NOT REPLACE IT. GOING 70 DOWN THE INTERSTATE AT NIGHT AND SUDDENLY NO LIGHTS IS NOT VERY SAFE. I KNOW MY VEHICLE (02 CENTURY) WAS HIGH MILEAGE BUT THE OTHER TWO ARE NOT. THE DEALER NOT FIXING THE GRAND PRIX THAT BELONGS TO A FRIEND OF MINE KIND OF TICKED ME OFF. *TR
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- ROCHESTER, NY
THE DIMMER SWITCH FOR THE HEADLIGHTS. WHEN I WAS USING IT LAST WEEK, IT MOMENTARILY TURNED OFF THE EXTERIOR LIGHTS COMPLETELY. VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- DALLAS, IA
I WAS DRIVING TO WORK IN THE DARK AND MY HEADLIGHTS WENT OUT. THIS HAS HAPPENED 3 DIFFERENT TIMES. THE FIRST 2 TIMES MY HEADLIGHTS CAME BACK ON AFTER A FEW MINUTES THE 3RD TIME I HAD TO USE MY FLASHER TO MAKE IT INTO TOWN. I HAVE THE CAR THE SHOP AND THEY CAN'T FIND WHAT IS WRONG WITH IT. THEY SAID THEY HAVE HAD THE CAR RUNNING 2 DIFFERENT TIMES AND IT HAS NOT HAPPENED TO THEM. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- GUAYNABO, PR
NOISE IN FRONT AREA, PARTS REPLACED FRONT STRUT, STRUT MOUNT, TIE ROD END AND FRONT TIRES, NOISE STILL, MECHANICS MENTIONED THAT "CROSS MEMBER IS CRACKED", CAR ONLY HAVE 22700 MILES, THEY RECOMMENDED TO CHECK IF THERE IS A RECALL FOR THIS PART, CAR IS IN AN EXCELLENT CONDITION. *TR
Source: NHTSA WEB SITE