BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LACROSSE- GLEN CARBON, IL
IN THE PAST SIX MONTHS, THE HEADLIGHTS ON MY 2007 BUICK LACROSSE HAVE TURNED OFF ON THEIR OWN SEVERAL TIMES. TWICE THIS HAS OCCURRED AT NIGHT AND TWICE DURING TWILIGHT. ADJUSTING THE HEADLIGHT SWITCH DOES NOTHING TO AFFECT THE LIGHTS. THIS PROBLEM AFFECTS THE LOW BEAM LIGHTS ONLY. THE CAR HAS BEEN TAKEN TO THE DEALER WITH THIS REPORTED PROBLEM 3 TIMES. THEY REPORT THAT NO PROBLEM WAS FOUND, BUT THEY DID REPLACE A PART ONCE THAT HAS HAD NOT REMEDIED THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- COLBERT, OK
WE PURCHASED A USED 2008 BUICK ENCLAVE AND THE PASSENGER SEAT AIR BAG INDICATOR LIGHT SHOWS THE AIR BAG TO BE OFF AS OFTEN AS ON WHEN AN ADULT PASSENGER IS SEATED THERE. THIS IS A MAJOR SAFETY ISSUE WHEN YOU THINK YOU ARE PROTECTED AND YOU ARE NOT. *TR
Source: NHTSA WEB SITE -
1999 BUICK REGAL- BROOKLYN, WI
LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT REGARDING A DEFECTIVE INSIDE MIRROR FROM HIS 1999 BUICK REGAL. *KB THE CONSUMER STATED A LIQUID CRYSTAL HAD DRIPPED DOWN FROM THE INSIDE REAR VIEW MIRROR THAT CAUSED DAMAGE TO THE TRIM AND SHIFT CONSOLE BELOW THE MIRROR. IT ALSO CAUSED THE INSIDE REAR VIEW MIRROR NOT TO OPERATE PROPERLY. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2000 BUICK REGAL- JEFFERSON CITY, MO
9/12/09 DIES AND WILL NOT RESTART. 9/14/09 PARTS THAT NEEDED REPLACED ARE STARTER AND BATTERY. PROBLEM IS STILL THERE. CAR WILL ONLY TURN OVER (RUN) WHEN THE HEAD LIGHTS ARE ON (NOT IN THE AUTO MODE) AND IF TURNED OFF THE CAR DIES AND EVERY LIGHT ON DASH IS ELIMINATED AND FLASHING. THEN WHEN BLINKERS ARE USED WHILE DRIVING THE MOTOR DIES. THIS HAPPENS EVERY TIME THE CAR IS DRIVEN (AFTER 9/14/09). ON BLOGS OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM AND REPLACED IGNITION SWITCH. *TR
Source: NHTSA WEB SITE -
1997 BUICK REGAL- AUBURN, AL
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTICE # 09V116000 (09V116000). THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED ACCORDING TO THE REMEDY REFERENCED IN THE RECALL. HOWEVER SHORTLY AFTER THE REPAIR THE VEHICLE HAD AN ENGINE COMPARTMENT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 158,000.BL
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 BUICK RENDEZVOUS- BETHESDA, MD
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT HE HAD THREE FLAT TIRES ON HIS VEHICLE. THE DEALER STATED THAT THE VALVE STEMS CAUSED THE TIRES TO DEFLATE. THE DEALER HAD TO REPLACE THE VALVE STEMS. THE VALVE STEM MANUFACTERER IS DILL AND THE PART NUMBER IS ACT# 444TR4T3. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- INDUSTRY, PA
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE SPEED ODOMETER DISPLAYED INACCURATE READINGS. WHEN THE DRIVER IS UNABLE TO IDENTIFY THE CORRECT SPEED OF THE VEHICLE, EXCESSIVE SPEED MAY BE EXHIBITED. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE CAUSE OF THE FAILURE WAS DUE TO AN ELECTRICAL SHORTAGE. THE WARRANTY EXPIRED AND THE CONTACT WAS BILLED $500.00 FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK LESABRE- WINONA, MN
THE CAR ACCELERATED ITSELF IN REVERSE AND I WAS UNABLE TO STOP IT EVEN THOUGH I HAD THE BRAKE PEDAL DEPRESSED AS FAR AS IT WOULD GO. I HAD STARTED THE CAR, DEPRESSED THE BRAKE PEDAL (THE BRAKE MUST BE ENGAGED IN ORDER TO PUT THE CAR IN GEAR) AND THE CAR SHOT BACK AND WOULD NOT STOP. I WAS RATHER PANICKED AS I WAS LEAVING A CONVENIENCE STORE AND WAS TRYING TO AVOID HITTING THE GAS PUMPS, OTHER VEHICLES AND PEDESTRIANS. I MANAGED TO BACK THE CAR INTO THE STREET AND ATTEMPTED TO PUT IT IN PARK SO IT WOULD STOP. THE GEAR SHIFT WENT INTO THE PARK POSITION, BUT THE CAR DID NOT STOP. IT PROCEEDED ACROSS A BUSY STREET THROUGH A CONTROLLED INTERSECTION AT APPROX.20-30 MPH. AT IT STARTED ACROSS THE STREET, I SHUT THE CAR OFF. THE BRAKES WOULD STILL NOT STOP IT. IT FINALLY CAME TO A STOP AFTER ROLLING INTO A CURB. I HAD ABSOLUTELY NO CONTROL OVER THE CAR OTHER THAN TO STEER IT. I HAVE KNOWN THIS TO HAPPEN WITH SEVERAL OTHER GM CARS, BUT ALWAYS IN A FORWARD GEAR. I OWN A 1986 PONTIAC TRANS AM THAT HAS DONE THIS ON OCCASION. I HAVE HAD THAT CAR LOOKED AT BY SEVERAL MECHANICS, AND NONE CAN FIND ANYTHING WRONG WITH IT. GM DOES NOT APPEAR TO BE AWARE OF THIS PROBLEM AS I CAN FIND NO RECORDS OF RECALLS FOR ANY OF THEIR CARS FOR SPONTANEOUS ACCELERATION. PART OF THE PROBLEM MAY BE THAT WHEN IT HAPPENS TO SOMEONE, NO ONE BELIEVES THEM. EVERYONE ASSUMES THEY HAD THEIR FOOT ON THE GAS AND THE BRAKE AT THE SAME TIME. I HAVE TRIED TO PUT MY FOOT ON BOTH PEDALS (WITH THE CAR IN PARK) TO SEE IF THAT COULD BE WHAT HAPPENED, BUT I CAN'T DO IT AS THE GAS PEDAL IS RECESSED FURTHER BACK THAN THE BRAKE PEDAL. AT NO TIME ARE THEY LEVEL WITH EACH OTHER. BY SOME MIRACLE, NO ONE WAS HURT AND THERE WAS NO PROPERTY DAMAGE. I AM GOING TO CHECK WITH VARIOUS BUICK DEALERSHIPS AND OTHER MECHANICS TO SEE IF THEY HAVE EVER HEARD OF THIS PROBLEM, BUT I FEAR IT WILL BE THE SAME AS WITH THE TRANS AM WHERE I WILL GET NO ANSWERS. *TR
Source: NHTSA WEB SITE -
2002 BUICK RENDEZVOUS- LOUISVILLE, KY
I BOUGHT A 2002 BUICK RENDEZVOUS IN MARCH 2009 AND IN JUNE A 2009 MY SECURITY SYSTEM LOCKED UP AND IT CAUSES MY RADIO, AND AIR TO NOT WORK AND MY WIDOWS TO NOT COME DOWN AND THE MECHANICS DOES NOT NO WHAT WRONG WITH IT. *TR
Source: NHTSA WEB SITE -
2000 BUICK REGAL- ST PETERS, MO
2000 BUICK REGAL W/AUTOMATIC...AFTER ABOUT 3 YRS INTERMITTENT PROBLEM "KEY CAPTURE"...PARK, TURN OFF IGNITION AND SOMETIMES CANNOT REMOVE KEY AND CANNOT MOVE WHEEL TO LOCATE ANTI-THEFT STEERING WHEEL LOCK DETENT...REPEATED RESTART / MOVING OF AUTO / IGNITION OFF ...FINALLY RELEASES KEY !!...LOSS OF ELECTRICAL POWER CAUSES STEERING WHEEL LOCK !!!...IF BATTERY IS DISCHARGED, ATTEMPT AT START CAUSES KEY TO BE "CAPTURED,"...CANNOT BE REMOVED WITHOUT "BOOST."...THE LATTER INDICATES ESSENTIALLY FAULTY DESIGN...APPARENTLY NOBODY CHECKED WHAT WOULD HAPPEN WITH DEAD BATTERY, LOSS OF AUTO ELECTRICAL POWER, OR LOSS OF ELECTRICAL POWER AT STEERING WHEEL ANTI-THEFT LOCKING SYSTEM..."THEFT SETUP"...CAN SET DOOR LOCKS AND EXIT VEHICLE, BUT "CAPTURED KEY" CAN BE USED TO START ENGINE AND VEHICLE CAN BE DRIVEN AWAY !!!..APPARENTLY THIS IS NO LONGER A SIMPLE MECHANICAL DETENT, BUT A SOLENOID SYSTEM...SO-CALLED "FAIL SAFE" IS IN "WRONG DIRECTION" !!!...OUGHT TO FAIL INTO NON-LOCKING...THIS SYSTEM IS IRRITATING AT MINIMUM, BUT CAN EASILY BE A TERRIBLE SAFETY HAZARD WHEN VEHICLE IS IN MOTION...DEALER MAINTAINED "NEVER HEARD OF PROBLEM."..PAST JUNE ARRIVED IN FARGO, ND FOR OVERNIGHT...TOOK DOZEN RESTARTS / MOVES / STOPS BEFORE KEY "RELEASED" !!!...LOCAL DEALER FAMILIAR WITH PROBLEM...CONNECTOR CORROSION AT SHIFT CONSOLE...UNITIZED ASSEMBLY, ENTIRE CONSOLE SUB-ASSEMBLY REPLACEMENT AT $780 !!!...TECH "LOADED" CONNECTOR WITH SILICONE "IGNITION GREASE" TO FORESTALL RECURRENCE...DON'T KNOW EXTENT (YEARS AND VEHICLES) GM IS USING THIS SYSTEM...(ASIDE OPINION)...DEALER DENIAL OF PROBLEM AND NO ISSUANCE OF DEFECT WARNING OPENS UP A POTENTIALLY HELLISH LEGAL LIABILITY CAMPAIGN... *TR
Source: NHTSA WEB SITE