BUICK Complaints

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) however, the contact was told the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When driving on the freeway at night in intermittently foggy conditions, I attempted to adjust the automatic high-beam controls on the center console screen in the vehicle. During this attempt, as I was selecting to deactivate the auto lighting function, ALL of the vehicle lights shut off at once, and the console and screen-based instrument cluster went completely black. I attempted to stop the vehicle as quickly as possible and struck a small reflector post at the side of the road. The instrument panel and lights restarted, but his incident could have easily resulted in a catastrophic loss of control, endangering myself and others. To my knowledge, no incidents or recalls of this sort have been reported for this model, but a recall for a similar malfunction was issued in late 2023 for some models of the Chevrolet Trax, Buick Envista, and Buick Encore GX. This vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or others as of yet, but an insurance claim has been issued, so such an inspection may be forthcoming. No warning lamps or warning signals preceded this complete blackout of all the vehicle's lights and the main screen/instrument cluster. This malfunction appeared without warning and, in this case, during extremely dangerous, nighttime driving conditions.

Screen gets very hot and randomly goes black and malfunctions as well as carplay

My check engine light came on along with my traction control light, and "Reduced Engine Power" popped up. This is connected to a recall on this vehicle for a connector at the throttle pedal.

Everytime I call the dealership they say there is no fix to this recall that could potentially injure or kill me while driving.

I’m experiencing issues that seem to align with the gcm recall despite my vehicle supposedly being fixed for this recall prior to my purchase of it. I cannot run the heat with the headlights or various combinations of things that would otherwise be normal because the battery will drain within 30 minutes, resulting in the car to going into “battery saver mode” where each system begins to power off one by one which ends with the car losing speed and just turning off and not turning back on. I’ve been stuck and had to jump it more times than I can possibly count due to it not starting or going in the battery saver mode. I’ve noticed a weird odor that smells like burning wires. I’ve owned this car for 3 years and have had these same problems with it since the day I bought it. I’m at the point now where I don’t even drive it unless absolutely necessary because I’m afraid it will shut down or cause an accident. The power steering is always first to shut down and on various occasions, I almost hit someone or something trying to steer off the road. I chose todays date as the “incident occur” date but this has been an ongoing issue since the purchase.

The horn doesn't work or when you lock the vehicle using the key fob the horn doesn't blow then either notifying you that the vehicle is secured and locked. My vehicle is less than a year old with this defect and this poses as a safety hazard when driving to alert other drivers or prevent an accident.

New tires installed on vehicle 12/10/24. Passenger rear tire blew out at 65mph on interstate on 12/16/24. Car was able to be controlled, some damage to vehicle. Could have resulted in severe injury and/or death.