BUICK Complaints

THE DASH CLUSTER LIGHTING IS TOO DIM IN THE DAYLIGHT AND NON EXISTENT AT DAWN AND DUSK. THERE IS NOT A MANUAL OVERRIDE THAT ALLOWS YOU TO SELECT NIGHT LIGHTING DURING THESE TRANSITIONAL TIMES AND ON CERTAIN DAYS SO YOU CAN NOT SEE THE SPEEDOMETER OUTPUT NOR THE DRIVER ADVISORY DISPLAY. I DISCUSSED IT WITH SEVERAL DEALERS AND THEY SAY SOME WORK THIS WAY AND SOME DON'T. THEY HAVE NO WAY TO TELL WHICH WORK PROPERLY AND WHICH ONES WILL NOT. THEY ALL REFUSED TO REPLACE IT UNDER WARRANTY AS BUICK SAYS THAT IS THE WAY THE SYSTEM IS SUPPOSED TO WORK. FOR UP TO 15 MINUTES IN MORNING AND NIGHT THE DISPLAY IS TOTALLY UNREADABLE WHILE IT IS SLOWLY TRANSITIONING NIGHT TIME VISIBILITY. YES, I HAVE THE LIGHTING SET AS BRIGHT AS THE SYSTEM WILL ALLOW AT ANY GIVEN TIME BUT IT IS STILL NOT VISIBLE TO ME OR ANYONE ELSE THAT DRIVES THE CAR. I HAVE FOUND QUITE A FEW OTHERS ON THE NET THAT HAVE THE SAME PROBLEM AND THE SAME COULD CARE LESS RESPONSES FROM BUICK ON THIS SAFETY ISSUE. THIS GOES ON EVERYDAY SO IT PROBABLY IS ONLY A MATTER OF TIME UNTIL IT RESULTS IN A SERIOUS ACCIDENT AND/OR A SERIOUS MECHANICAL FAILURE THAT WILL BE MISSED BECAUSE YOU CAN'T READ THE INSTRUMENT CLUSTER UNDER CERTAIN BUT DAILY CONDITIONS SUCH AS SUNRISE AND DUSK. *TR

TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE REAR HATCH ON THE VEHICLE DOES NOT LOCK. THE INDICATOR DOES NOT SHOW THAT THE HATCH IS OPEN. SHE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE REAR HATCH CAN OPEN AT ANY TIME AND ENDANGER THE LIVES OF THE THIRD ROW PASSENGERS. THE MANUFACTURER WOULD NOT ASSIST. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 43,000.

TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE BLEW AND BEGAN TO BURN. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE INSURANCE COMPANY WOULD NOT INVESTIGATE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 135,000.

TL*THE CONTACT DOES NOT OWN A 1997 BUICK REGAL. THE CONTACT READ AN ARTICLE REGARDING NHTSA CAMPAIGN ID NUMBER 09V116000. THE RECALL WAS ISSUED DUE TO AN OIL LEAK THAT COULD CAUSE THE VEHICLE TO CATCH FIRE. HE BELIEVED THAT THE REMEDY FOR THE RECALL WOULD NOT REPAIR THE FAILURE. GM STATES THAT THEY WILL REMOVE THE SPARK PLUG WIRE RETENTION CHANNEL AND INSTALL TWO NEW PLUG WIRES. HE BELIEVES THAT THIS WILL NOT CORRECT THE FAILURE AND THE VEHICLE COULD STILL CATCH FIRE IN THE FUTURE. THE CONTACT BELIEVES THAT THE LEAKS SHOULD BE REPAIRED AT THE CORE OF THE ISSUE. THERE IS NOT ONE PARTICULAR VEHICLE IN QUESTION, BUT THE RECALL INCLUDES THE 1997-2003 BUICK REGALS, 2000-2003 CHEVROLET IMPALAS, 1998-1999 CHEVROLET LUMINAS, 1998- 2003 CHEVROLET MONTE CARLOS, 1998-1999 OLDSMOBILE INTRIGUES, AND 1997-2003 PONTIAC GRAND PRIXS. THE VIN AND MILEAGES WERE UNKNOWN.

MY WIFE AND I PURCHASED A 2002 BUICK RENDEZVOUS AND WE'VE HAD ISSUES WITH IT NOT STARTING UP ONCE BEING TURNED OFF. IT DOES IT QUITE OFTEN. IF WE TRAVEL TO DIFFERENT STORES OR APPOINTMENTS THAT REQUIRE, ESTIMATING HERE, MORE THAN 2 HRS DRIVING THEN WE ARE STUCK IN THAT LOCATION. WE'VE HAD IT TOWED TO A TRUST AUTO SHOP (GRISMER TIRE) AND A BUICK DEALERSHIP AND NEITHER CAN FIND A PROBLEM WITH IT WHEN IT STOPS ON US. WE'VE CHECKED THE RECALL LIST FOR RENDEZVOUS FOR ANYTHING PERTAINING TO THIS PROBLEM AND THE 2004 MODEL DOES THE EXACT SAME THING AS OUR VEHICLE, BUT THERE IS A RECALL FOR THAT YEAR BUT NOT THE 2002. IT ALSO STATE THAT THIS HAPPENS WHILE DRIVING AND WE THANK THE LORD THAT WE HAVEN'T EXPERIENCED THAT. WE SPOKE WITH SOMEONE FROM GM AND THEY SAY TO TAKE BACK TO THE DEALERSHIP WHEN THIS OCCURS AND HAVE THE DEALERSHIP CONTACT THEM, BUT WITH THE ECONOMY BEING THE WAY THAT IT IS WE WOULD HAVE TO SAVE MONEY TO AFFORD THE PRICE OF THEM PUTTING IT ON THE MACHINE TO TRY AND DIAGNOSE THE PROBLEM. WE ARE ALSO FRIGHTEN TO DRIVE THE VEHICLE MORE THAN A FEW MILES NOW DUE TO READING THAT IF COULD ALSO CUT OFF AT ANYTIME. WE ARE ALSO AWARE THAT THERE MANY OWNERS OF THIS VEHICLE THAT EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION OR HELP FROM GM. *TR UPDATED 05//05/10. *JB

I OWN A 2008 BUICK ENCLAVE AND TWICE NOW IN LESS THAN FOUR MONTHS MY AIR BAG SERVICE LIGHT HAS COME ON. BOTH TIMES I HAVE TAKEN THE CAR TO THE DEALERS AND BOTH TIMES THEY HAVE CLEARED THE CODE AND HAVE NOT FIXED THE PROBLEM. THEY SEEM TO LACK THE TECHNICAL KNOW HOW OR WILLINGNESS TO FIX THIS PROBLEM. ACCORDING TO THE SERVICE ADVISOR THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND I AM SURPRISED THAT GM IS NOT TAKING THIS SAFETY PROBLEM SERIOUSLY. *TR

TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN TOWED TO THE DEALER AT LEAST THREE TIMES, BUT THEY CANNOT DUPLICATE THE FAILURE. SHE HAS MAINTAINED REGULARLY SCHEDULED MAINTENANCE ON THE VEHICLE SINCE IT WAS PURCHASED. NO REPAIRS HAVE BEEN MADE AS OF YET. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 98,000.

COOLANT LEAK FOUND BY VEHICLE INSPECTION MECHANIC. A SEALANT WAS PUT IN BY DEALERSHIP AS A TEMPORARY FIX, BUT DUE TO ESTIMATE OF $1800, WORK TO PERMANENTLY FIX THE PROBLEM HAS NOT BEEN DONE YET. I DID AN INTERNET SEARCH AND FOUND THE PROBLEM IS A COMMON COMPLAINT IN THE 2002 BUICK RENDEZVOUS. I AM DRIVING THE VEHICLE AS LITTLE AS POSSIBLE UNTIL I DECIDE ON A COURSE OF ACTION. *TR

2003 BUICK RENDEZVOUS LICENSE PLATE COLOR GREY. VEHICLE PARKED ILLEGALLY AT GALE PLACE AND VANCORTLAND PARK SOUTH AT PEDESTRIAN CROSSWAY. *TR

AFTER MONTHS OF DEALING WITH NO START OF MY VEHICLE KNOW MY MANIFOLD NEEDS REPLACED I'VE CONTACTED BUICK AND THEY SAY MY VIN IS NOT WITH THE VIN INCLUDED WITH THE RECALL I DON'T UNDER STAND IM LOST I'VE TRIED GETTING HELP WITH THIS SITUATION AND I WILL WRITE BUICK AND EVERYTHING BUT THIS IS A MANUFACTURERS DEFAULT THAT HAS NOT BEEN CORRECTED ON MY VEHICLE. *TR