BUICK Complaints

TL*THE CONTACT OWNS A 1997 BUICK LESABRE. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD A NOISE AND FELT THE STEERING WHEEL CONTINUE TO TURN IN HER HAND. THE VEHICLE WAS TOWED TO A MECHANIC AND THEY STATED THAT THE VEHICLE'S ENGINE CRADLE WASHERS ROTTED; THEREFORE, THE VEHICLE COULD NOT BE STEERED. THE GM MANUFACTURER WAS CALLED AND THEY STATED THAT THEY WOULD MAKE A NOTE AND WAIT FOR OTHERS TO CALL ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 139,623. UPDATED 04-17-09 UPDATED 04/20/09.*JB

HAVE HAD THE BATTERY DIE 3 TIMES IN ONE YEAR ON THE CAR WITH EVERYTHING SHUT OFF ETC. ALSO ONCE YOU PUT THE KEY IN THE CAR TO START IT AND IT DOESN'T START, THE KEY WON'T COME OUT. *TR

SPEEDOMETER STOPS WORKING WHEN CAR WARMS UP. AS I AM DRIVING WITH MY TWO SMALL CHILDREN MY SPEEDOMETER WILL STOP WORKING AND GO BELOW ZERO. WHICH BECOMES A HAZARD BECAUSE I AM UNAWARE OF HOW FAST OR SLOW I AM GOING. MY FAMILY AS WELL AS MYSELF ARE IN SERIOUS DANGER OF GETTING INTO AN ACCIDENT BECAUSE OF THIS PROBLEM. IT WILL NOT START WORKING AGAIN UNTIL THE NEXT DAY. IT HAS BEEN HAPPENING QUICKER AND QUICKER AS THE PROBLEM PERSISTS. I AM ALSO NOTICING A HOT SMELL WHEN THE SPEEDOMETER STOPS WORKING. BUICK REFUSES TO HELP WITH THIS PROBLEM EVEN THOUGH I HAVE REPORTED THIS BEFORE MY EXTENDED WARRANTY EXPIRED. *TR

I BOUGHT A 2007 TERRAZA IN APRIL OF LAST YEAR. I HAVE HAD NOTHING BUT TROUBLE FROM THE START. THE BRAKES STARTED MAKING NOISE IN THE FIRST WEEK. THE DEALER CLEANED THE PADS, BUT THAT DID NOT WORK. THEY EVENTUALLY REPLACED THEM ,BUT IT STILL SQUEALS. THEN THE EMERGENCY BREAK LIGHT WOULD COME ON EVEN THOUGH THE BRAKE WAS NEVER USED, AND THE CRUISE CONTROL WOULD NOT ENGAGE. I BROUGHT IT BACK AGAIN. THEY SAID THAT THESE PROBLEMS WERE RELATED AND IT HAD TO DO WITH WIRING. THE BACK END WAS MAKING A TERRIBLE THUMPING SOUND EVERY TIME I WOULD GO OVER THE SLIGHTEST OF UNEVEN SURFACES. THEY TOLD ME THE GAS TANK STRAP WAS LOOSE, AND THEY TIGHTENED IT ,BUT IT DID NOT SOLVE THE PROBLEM. I TOOK IT BACK AND INSISTED THAT A TECHNICIAN RIDE WITH ME TO HEAR THE SOUND. LONG STORY SHORT ON THIS PROBLEM, THEY SAID THEY HAD TO CALL HEADQUARTERS AND MANY TERRAZAS HAVE THE SAME PROBLEM. THEY HAD TO REPLACE THE WHOLE BACK AXEL, AND HAD THE VAN FOR TWO WEEKS. AFTER THAT, I TOO HAD TROUBLE WITH THE AUTOMATIC DOORS COMING OPEN FOR NO APPARENT REASON. TWICE, I CAME OUT OF THE STORE TO FIND M Y DOOR WIDE OPEN. I COUNT MYSELF LUCKY SINCE IT WAS BETTER THAN THEM OPENING WHILE DRIVING WITH MY KIDS. BACK AGAIN. I WAS TOLD THEY RECALLED THE DOORS, BUT I CANNOT FIND ANY RECORD OF A RECALL ON THE WEB. I AM CALLING AGAIN TODAY BECAUSE I HAVE HAD TROUBLE LATELY WITH THE VAN NOT WANTING TO START ON AT LEAST FOUR OCCASIONS OR STARTING BUT WANTING TO DIE WHEN PUT IN GEAR. WHEN I BOUGHT THE VAN, IT WAS A PROGRAM CAR AND HAD 20,000 MI. IT HAS BEEN 9 MOS. AND NOW HAS 30,000 MILES. SHOULD I BE EXPERIENCING THIS MANY PROBLEMS ON A VEHICLE WITH ONLY 30,000 MILES??? I HAVEN'T WITH ANY OTHER CAR. COULD I HAVE A LEMON??? I CERTAINLY WOULD NOT RECOMMEND A TERRAZA TO ANYONE!!!! THE SERVICE PEOPLE HAVE BEEN PRETTY ACCOMMODATING AND FIXED MOST OF THE PROBLEMS, HOWEVER, I'M A LITTLE SCARED OF THE SAFETY ISSUES HERE. WHAT ELSE MIGHT BE WRONG THAT WILL CREEP UP LATER?? *TR

TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. AFTER JUST PURCHASING THE VEHICLE WITH 400 MILES, IT DEVELOPED HEADLIGHT FAILURE WHILE DRIVING AT NIGHT. THE CONTACT PULLED OVER AND KEPT FLIPPING THE SWITCH UP AND DOWN UNTIL THE LIGHTS ILLUMINATED AGAIN. THE FAILURE OCCURRED FOUR TIMES WHILE DRIVING HOME WITHIN A 45 MILE RADIUS. ONLY THE HIGH BEAMS WOULD ACTIVATE. THE CONTACT DOES NOT WANT TO DRIVE AROUND WITH THE HIGH BEAMS ACTIVATED ALL NIGHT. THE DEALER INFORMED HIM TO BRING THE VEHICLE BACK ON JANUARY 9, 2008 TO CHECK THE LIGHTS. THE FAILURE MILEAGE WAS 400. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB

TL*THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE AND TACHOMETER DIAL STOPPED WORKING. THE ENTIRE INSTRUMENT PANEL FAILED. THE DEALER STATED THAT THE VEHICLE COULD STILL BE DRIVEN. THE CONTACT STATED THAT IT WAS A SAFETY HAZARD NOT KNOWING HOW MUCH FUEL IS IN THE VEHICLE WHILE DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 02/05/09 *BF UPDATED 02/09/09. *JB

WHILE ON VACATION, THE SPEEDOMETER INDICATED A SPEED OF 20 MPH WHILE IT WAS OBVIOUS THAT I WAS TRAVELING MUCH FASTER. DURING THIS PERIOD, THE SPEEDOMETER WOULD NOT GO ABOVE 20 MPH AND AT TIMES INDICATED 0 MPH WHILE THE VEHICLE WAS MOVING. THE NEXT DAY THE SPEEDOMETER WORKED CORRECTLY. WHEN TRAVELING HOME, THE SPEEDOMETER WOULD WORK FOR ABOUT 100 MILES AND GRADUALLY WOULD INDICATE LOWER AND LOWER SPEEDS. IT I STOPPED THE VEHICLE AND SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE IT WOULD START WORKING AGAIN FOR AN UNDETERMINED LENGTH OF TIME. THIS IS VERY UNSAFE AND IS UNUSUAL FOR THIS ITEM TO FAIL ON A VEHICLE. I CALLED A LOCAL BUICK DEALER AND WAS TOLD THAT THEY HAVE RECENTLY SEEN A LOT OF FAILURES WITH THE SPEEDOMETER AND THE INSTRUMENT CLUSTER ON THE BUICK RENDEZVOUS. *TR

DESIGN FAULT - AIR PUMP IS MOUNTED LOW ON THE FRAME OF 2005 BUICK RAINIER. ON 10/30/07 IT FAILED AND HAD TO BE REPLACED. MILEAGE AT THAT TIME WAS 30,947. PUMP FAILED AGAIN BECAUSE OF WATER INTRUSION. SINCE IT IS MOUNTED LOW WITHOUT ANY SHIELD. I WOULD EXPECT RAIN WATER TO SPLASH UP AS YOU DRIVE. PUMP WAS REPLACED A SECOND TIME ON 12/12/08, MILEAGE WAS 39,994. THE SECOND PUMP ONLY LASTED 9,000 MILES AND GM REFUSES TO PAY FOR REPLACEMENT ( THE WARRANTY IS FOR 12,000 MILES OR 12 MONTHS, YOUR PART IS 13 MONTHS OLD). IT HAD TO BE REPLACED FOR A THIRD TIME ON 1/5/09, MILEAGE WAS 40,143. THUS, THIRD PUMP ONLY LASTED 149 MILES. *TR

NEW 2008 BUICK ENCLAVE, THE BATTERY WENT DEAD AFTER NOT BEING DRIVEN FOR 6 DAYS. BUICK TOLD ME I NEED TO DRIVE THE CAR AT LEST EVERY 3 DAYS TO PREVENT THIS. BATTERY WAS JUMPED AND CAR STARTED FINE. I CAN'T LIVE WITH A CAR THAT NEEDS TO BE DRIVEN EVERY 3 DAYS. *TR

INITIALLY THE FUEL GAUGE BEGAN TO ACT INCORRECTLY. NOW NOT ONLY DOES THE FUEL GAUGE NOT WORK, BUT THE SPEEDOMETER DOES NOT WORK. *TR