BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - NAPLES, FL

    LTR RE PROBLEMS HE IS HAVING WITH THE AIRBAG SYSTEM IN HIS 2008 BUICK ENCLAVE. *NJ THE CONSUMER STATED THE SERVICE AIR BAG LIGHT ILLUMINATED. THE CONSUMER THOUGHT THE PROBLEM WAS FIXED THE FIRST TIME, BUT THE AIR BAG LIGHT ILLUMINATED AGAIN. THE CONSUMER BELIEVED THE DEALER WAS JUST CLEARING THE CODES AND NOT TRYING TO FIND OUT WHAT THE CAUSE OF THE PROBLEM WAS. *JB

    Source: CONSUMER LETTER
  • 2007 BUICK LUCERNE
    - MIDLAND, MI

    UNABLE TO READ INFORMATION ON THE INSTRUMENT PANEL CLUSTER DURING THE DAY LIGHT. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - MAPLE GROVE, MN

    I OWN A 2002 BUICK RENDEZVOUS, IT IS THE WORST CAR I EVER BOUGHT, TRANSMISSION BROKE, ABS IS DAMAGED, COOLING SYSTEM HAS BEEN REPAIRED SEVERAL TIMES DASHBOARD LIGHTS ARE OUT OF CONTROL, CONDENSER IS CRACKED. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - MADISON, WI

    2007 BUICK LUCERNE LIGHTING SYSTEM ON THE DASHBOARD BECOMES INVISIBLE AT DIFFERENT TIMES. *NJ THE CONSUMER STATED THE DASHBOARD CLUSTER WAS MODIFIED, BUT IT DID NOT HELP. *JB

    Source: CONSUMER LETTER
  • 1993 BUICK PARK AVENUE
    - VERGENNES, VT

    TL*THE CONTACT OWNS A 1993 BUICK PARK AVENUE. WHILE DRIVING 15 MPH, THE ENGINE MOUNT FELL UNDERNEATH THE VEHICLE, WHICH CAUSED THE ENGINE TO DROP HALFWAY OUT OF THE VEHICLE. THE STEERING WHEEL DETACHED AND WAS UNABLE TO BE USED. THE CONTACT IS SENDING THE VEHICLE TO A WELDING SHOP. THE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK LESABRE
    - PACIFIC PALISADES, CA

    TL*THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FALLS DOWN AND REMAINS IN THE DOOR. THE DEALER STATED THAT THE REGULATOR WAS FAULTY. THE WINDOW HAS NOT BEEN REPAIRED. THE CONTACT IS DISSATISFIED WITH GM. THE CURRENT MILEAGE WAS 34,700 AND FAILURE MILEAGE WAS 34,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK TERRAZA
    - SEQUIM, WA

    TL*THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT, SPORADICALLY, THE VEHICLE WOULD FAIL TO START. HE ALSO NOTICED THAT THE HORN WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY COULD NOT DUPLICATE THE FAILURES OR PROVIDE A REMEDY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 12 AND CURRENT MILEAGE WAS 9,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK CENTURY
    - TAOS, NM

    TL*THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING 50 MPH, THE INTERIOR AND EXTERIOR LIGHTS FLASHED ON AND OFF. THE CONTACT STATED THAT THE MULTI-FUNCTION SWITCH, WHICH CONTROLS THE LIGHTS FOR THE VEHICLE, FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1995 BUICK LESABRE
    - CARBONDALE, IL

    TL*THE CONTACT OWNS A 1995 BUICK LESABRE. THE VEHICLE HAS TBC MULTI-MILE MATRIX TIRES, SIZE P225/60R16. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE HAD EXPLODED, WHICH CAUSED DAMAGE TO THE FRONT FENDER. THE TIRE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BELT MALFUNCTIONED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 109,880.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - ANDES, NY

    MY SISTER BOUGHT NEW THE 1998 BUICK REGAL; IN 2002 SHE DIED AND WILLED HER CAR TO ME. IT HAS BEEN A GREAT CAR EXCEPT: IN SEPT. 2007, AFTER A SHORT DRIVE, I PARKED THE CAR IN OPEN DRIVEWAY, AND WALKED TO HOUSE; MINUTES LATER MY HUSBAND, NEARBY, SAW SMOKE COMING FROM UNDER THE HOOD. HE OPENED IT AND POURED WATER TO EXTINGUISH THE VISIBLE FIRE ON THE MANIFOLD. IT TOOK OVER A MONTH FOR THE NEAREST MECHANIC - WE LIVE IN A RURAL AREA AN HOUR FROM THE NEAREST REPUTABLE BUICK DEALER - TO REPAIR. HE HAD TO TRY EVERYTHING BECAUSE IT WAS NOT APPARENT WHY THE FIRE STARTED (REPLACED SPARK PLUGS AND WIRES THAT WERE BURNED, CHANGED COOLANT JUST IN CASE, CHECKED EVERYTHING, ETC). THEN IN APRIL I RECEIVED THE RECALL NOTICE FROM BUICK STATING EXACTLY THIS PROBLEM. I DID WHAT THEY SAID: SENT IN ALL RECEIPTS FOR REIMBURSEMENT, ASKING FOR THE COST OF REPAIRS ONLY TOTALING $677. MEANWHILE, I ALSO WENT TO THE DEALER 1 HOUR AWAY AND THEY REPLACED THE FAULTY GASKET. NOW THEY SAY THEY WILL GIVE ME $300 MAX (SAYING THAT SOME STATUE OF LIMITATIONS HAS RUN OUT AND THEY ARE ONLY DOING THIS AS A COURTESY, NOT AN OBLIGATION). I AM WONDERING IF I HAVE ANY OTHER RECOURSE TO GETTING THE FULL COMPENSATION, AS THEY HAD PROMISED IN THE RECALL NOTICE. AS I SEE FROM OTHERS ON YOUR WEBSITE, THE FIRE COULD HAVE BEEN FAR WORSE, AND IT ALSO COULD HAVE HAPPENED AGAIN. DOESN'T GM TAKE A LITTLE MORE RESPONSIBILITY FOR ENDANGERING PEOPLE'S LIVES, THAN A MERE $300? AWAITING YOUR REPLY. GLORIA MCLEAN, ANDES, NY. *TR

    Source: NHTSA WEB SITE