BUICK Complaints

WE HAD BOUGHT A BUICK TERRAZA VAN AND CAME TO FIND OUT THAT THEY HAVE A PROBLEM WITH THE REAR END THAT AFFECTS THE ALIGNMENT, THIS HAS JUST CHEWED THE '!@#$% OUT OF MY TIRES!!!!! SO WE CALLED UP THE CAR DEALER SHIP AND THEIR TRYING TO TELL US THIS ISN'T UNDER WARRANTY ! I THINK IT'S '!@#$% THAT THIS PROBLEM HAS NOT BEEN RECALLED! PLEASE E-MAIL WITH YOUR RESPONSE? KELLY BROOKES *TR

2007 BUICK LUCERNE ENGINE WILL SHUT DOWN WITHOUT ANY NOTICE. CONSUMER STATES THAT THE ENGINE PROBLEMS HAVE BEEN ON-GOING FOR SOME TIME NOW AND WOULD LIKE TO HAVE THE VEHICLE REPLACED BY THE DEALERSHIP. *NJ THE CONSUMER STATED THE ENGINE CRANKED, BUT WOULD NOT START. THE DEALERSHIP CLAIMED THE PROBLEM WAS A DEFECTIVE IGNITION CONTROL MODULE AND VARIOUS ELECTRICAL CONNECTIONS WERE LOOSE AND CORRODED. THE VEHICLE SHUT DOWN ON 7 DIFFERENT OCCASIONS. THE LEFT REAR WINDOW WOULD NOT CLOSE. THE PROBLEM WAS DIAGNOSED AS A TWISTED REGULATOR CABLE. *JB

SMOKE BEGAN TO BILLOW INTO VEHICLE SHORTLY AFTER OUR BABYSITTER PULLED OUT FROM PARKING LOT. SHE PULLED OFF THE ROAD IMMEDIATELY AND TURNED OFF THE IGNITION. AFTER VEHICLE WAS TOWED IN FOR REPAIR, IT WAS DETERMINED THAT THE INSULATION ON THE MAIN WIRING HARNESS HAD WORN THROUGH WHERE THE WIRES RUBBED AGAINST THE FRONT PASSENGER AIRBAG. DEEMED BY MECHANIC TO HAVE BEEN A DESIGN FLAW THAT NEARLY RESULTED IN A FIRE. I HAVE THE REMAINS OF THE WIRING HARNESS AVAILABLE FOR YOUR INSPECTION IF NECESSARY. *TR

ON JUNE 4TH,2008 OUR 2003 BUICK RENDEVOUS # BEGAN LEAKING FUEL FROM THE VICINITY OF THE FUEL FILLER NECK. WE WERE ON VACATION WITH OUR THREE GRANDCHILDREN AND TOOK IT TO THE NEAREST DEALER. THEY SAID I HAD TO HAVE THE WHOLE FUEL TANK REPLACED. I HAD IT REPLACED AND LEARNT LATER THAT THERE WAS A RECALL FOR THIS PROBLEM. I HAD MY DEALER LOOK AT THE CAR AND THEY ADVISED ME TO SEND IN A CUSTOMER REIMBURSEMENT FOR THE COST. BUICK HAS ADVISED ME THAT MY CAR WAS NOT COVERED , BY SERIAL NUMBER EVEN THOUGH IT WAS IN THE SAME PLACE EVERY OTHER ONE WAS FAILING AT. I HAD BROUGHT THE CAR TO SPECIFICALLY CARRY MY GRANDCHILDREN WITH THE THIRD SEAT. THEIR AGES ARE 4,3 AND 1 1/2. LUCKY WE DID NOT HAVE A FIRE. THE THRUST OF MY COMPLAINT IS THAT REGARDLESS OF THE SERIAL # ISSUE, THEY HAVE A BIGGER PROBLEM WITH A LOT MORE FUEL TANKS THEN THEY ARE WILLING TO ADMIT TO. IN MY 45 YEARS OF DRIVING I HAVE NEVER HAD A FUEL TANK PROBLEM .AND THE DEALERS I HAVE TALKED TO AGREE WITH ME. I THINK I SHOULD BE REIMBURSED AND YOU SHOULD LOOK INTO THIS CONTINUING FUEL TANK ISSUE BEFORE SOME INNOCENT CHILDREN GET BURNT ALIVE. AWAITING YOUR REPLY. JIM RYAN *TR

I HAVE A 1996 BUICK THAT RECENTLY DEVELOPED A PROBLEM WITH THE POWER STEERING. THE RACK IN THE RACK AND PINION STEERING SYSTEM WILL NOT ALLOW THE CAR TO TURN LEFT. I RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND MANY INSTANCES OF THIS PROBLEM WITH MANY GENERAL MOTORS VEHICLES. I CONTACTED GM WITH MY CONCERNS AND I WAS TOLD BY THEIR REPRESENTATIVE THAT THEY ACKNOWLEDGE THE PROBLEM IS WIDESPREAD WITH THIS MODEL OF VEHICLE, BUT THEY ARE NOT ABLE TO HELP WITH THE REPAIR COSTS NOR ISSUE A CONSUMER ALERT OF A POSSIBLE DANGER OF A CATASTROPHIC FAILURE OF THE POWER STEERING IN MANY OF THEIR VEHICLES. I WAS LUCKY NOT TO BE INVOLVED IN AN ACCIDENT, BUT I CANNOT DRIVE MY CAR NOW. I WISH THE GOVERNMENT WOULD INVESTIGATE THE INCIDENTS I HAVE OUTLINED AS THERE IS A DEFINITE POSSIBILITY OF A FATAL ACCIDENT HAPPENING WITH ALL 1996 - 1998 BUICK PRODUCTS. THE PROBLEM RESULTS IN COMPLETE FAILURE TO CONTROL THE CAR WHILE TRYING TO TURN LEFT. IF THE PROBLEM WOULD BE WITH THE POWER STEERING PUMP, THE CAR COULD STILL TURN, BUT IN MANUAL MODE. THIS PROBLEM WILL NOT ALLOW THE CAR TO TURN TO THE LEFT. THIS COULD BE DISASTROUS FOR SOMEONE. GM SAID THEY WERE AWARE OF MANY PROBLEMS WITH THIS BUT WOULD NOT DO ANYTHING TO REMEDY THE SITUATION OR HELP PAY FOR REPLACEMENT OF THE RACK. I FEEL THAT A RECALL WOULD BE IN ORDER IF IT WOULD SAVE LIVES. YOU CAN CONTACT ME FOR THE NAME OF THE INDIVIDUAL I SPOKE WITH AND THE REFERENCE NUMBER FOR MY COMPLAINT TO GM. *TR

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT NOTICED THAT THE LIGHTING ON THE INSTRUMENT CONTROL PANEL HAD A CONSTANT LOW INTENSITY, RESULTING IN POOR ILLUMINATION. AS A RESULT, HE WAS UNABLE TO SEE THE WARNING LIGHTS AND OTHER IMPORTANT INFORMATION ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 90 AND CURRENT MILEAGE WAS 1,300. UPDATE 10/01/08 *CW UPDATED 10/02/08. *JB

TL*THE CONTACT OWNS A 2005 FORD MUSTANG GT. THE CONTACT HEARD AN UNFAMILIAR NOISE AND THREE OF THE FOUR TIRES BLEW OUT. AFTER A DIAGNOSIS, SHE WAS INFORMED THAT THE LOWER BALL JOINTS WERE FAULTY. THE LOWER BALL JOINTS WERE REPAIRED; HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO BE REPAIRED AND SHE WAS INFORMED THAT THE THROTTLE BODY SENSOR FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06E089000 (SUSPENSION:FRONT). THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 25,000.

WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR

ALL 4 TIRES ON MY 2 1/2 YR OLD BUICK TERAZZA ARE BAD. ONE TIRE IS SPLIT ON THE REAR AND ALL 4 ARE UNEVEN BULGING TREAD AND ACTUALLY THIS ALL STARTED TO HAPPEN LAST SUMMER WHEN CAR WAS ABOUT 26000 MILES. NOW WE HAVE 41K MILES AND THE CAR TIRES ARE SHAKING BADLY AND WAS TOLD TODAY THAT ONE TIRE COULD EXPLODE ANYTIME. THESE ARE GOODYEAR TIRES AND ARE THE ORIGINAL FROM THE DEALER AND GM. I AM APPALLED THAT ALL 4 ARE BAD THIS EARLY. THIS COULD RESULT IN A MAJOR BLOWOUT OR AN ACCIDENT. NO ONE WANTS TO TAKE THE BLAME. THIS SHOULD NEVER HAVE HAPPENED SO NEW A CAR. *TR

TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED SMOKE FROM THE DRIVER'S SIDE FRONT SEAT. UPON FURTHER INSPECTION, SHE NOTICED FLAMES COMING FROM THE VEHICLE. SHE TOOK HER VEHICLE TO A DEALER AND THEY CONCLUDED THAT WHEN SHE ADJUSTED HER SEAT, THE TRACK RAN OVER A CORD IN THE WIRING HARNESS THAT CREATED A FIRE. THE VEHICLE DOES NOT HAVE OPTIONAL HEAT/COOLER INTEGRATED SEATS. THE TECHNICIAN STATED THAT THE SEAT WOULD HAVE TO BE REPLACED AND THE WIRING IN THE ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.