BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 BUICK CENTURY- GRAND RAPIDS, MI
PASSENGER AIRBAG LIGHT ON--MEANS AIRBAG WILL NOT/MAY NOT DEPLOY IF IN AN AUTO ACCIDENT. DEALER SHARPE BUICK REPLACED MODULE APPROX 3 TIMES BUT PROBLEM STILL EXISTS. I WAS TOLD THAT AIRBAG LIGHT HAD TO STAY ON CONSTANT BEFORE THEY COULD DO ANYTHING, LIGHT IS ALWAYS ON AND PROBLEM WAS STILL NOT RESOLVED. ALSO ANTIFREEZE LEAKING DUE TO LEAKING LOWER INTAKE GASKET WHICH HAS BEEN LEAKING FOR YEARS ALSO TAKEN TO SHARPE BUICK SEVERAL TIMES THEY DIDN'T SEE A PROBLEM EVEN WHEN THERE WAS A SMELL AT THE DEALERSHIP. ALSO THE INSTRUMENT PANEL CLUSTER WAS REPLACED IT STARTING DIMMING AND FINALLY WENT BLACK. I HAVE RECENTLY PAID FOR THESE REPAIRS. CAR CAME WITH MANUFACTURER WARRANTY WHEN I PURCHASED THE CAR AND I ALSO PURCHASED AN EXTENSION ON THE MANUFACTURER WARRANTY FROM THE CAR DEALER SIEF CHEVY/BUICK IN HASTINGS MI WHERE I PURCHASED THE CAR. *TR
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- WHITE RIVER JUNCTION, VT
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE VEHICLE HAS GOODYEAR TIRES, SIZE P/225/60/R16 (NA). THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WOULD SPORADICALLY LOSE PRESSURE. AS A RESULT, SHE EXPERIENCED EXCESSIVE SHAKING IN THE WHEEL WHILE DRIVING AT VARIOUS SPEEDS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY ROTATED, INSPECTED, AND BALANCED THE TIRES. AS OF AUGUST 18, 2008, THE DEALERS HAVE BEEN UNSUCCESSFUL IN REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE MILEAGE WAS 18,210.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- ROYERSFORD, PA
WE HAVE A 2004 BUICK RAINIER. DURING THE COLDER TIMES, OUR SPEEDOMETER TIC, SO YOU DON'T KNOW HOW FAST OR SLOW YOU ARE GOING. THIS IS A SAFETY ISSUE. HAVING NO WAY TO TELL YOUR SPEED, WE COULD GET A TICKET, CAUSE AN ACCIDENT. I HAVE ALSO NOTICED ONLINE, NUMEROUS PEOPLE HAVING THE SAME PROBLEM. THERE NEEDS TO BE A RECALL. WE HAVE NOT HAD IT FIXED. IT WOULD $600 TO FIX, AND SHOULD NOT BE CHARGED TO US, BUT TO BUICK FOR A MALFUNCTION. *TR
Source: NHTSA WEB SITE -
2000 BUICK CENTURY- MINNEAPOLIS, MN
WINDSHIELD WIPERS WORK AND GO THROUGH THEIR CYCLES BUT DO NOT PARK AND INSTEAD STICK STRAIGHT UP. THIS IS A VISIBILITY HAZARD AND WELL KNOWN BY THE DEALERSHIP MECHANICS IN THIS MODEL CENTURY, YET AS FAR AS I KNOW, THERE IS NO SAFETY RECALL. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THIS REPAIR. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- APPLE VALLEY, CA
I HAVE A 2000 BUICK LESABRE LIMITED THAT HAS CONSTANT FAILURES IN THE POWER WINDOW SYSTEM. I HAVE PERSONALLY REPLACED ALL 4 MECHANISMS DUE TO WINDOWS THAT EITHER DROP DOWN UNEXPECTEDLY OR FAIL TO ROLL UP OR DOWN. I CONTINUE TO SUFFER FROM THE SAME PROBLEM EVEN WITH THE NEW MECHANISMS. THIS HAS CAUSED AMONG OTHER THINGS, WATER DAMAGE TO THE INTERIOR OF THE CAR AS THE WINDOW WOULD NOT CLOSE. *TR
Source: NHTSA WEB SITE -
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2000 BUICK LESABRE- GERMANTOWN, MD
REAR AIR-SHOCK COMPRESSOR MALFUNCTION. OUT OF NOWHERE THE REAR OF MY CAR WAS HIGHER THAN NORMAL AND AFTER FINALLY GETTING THE DEALERSHIP TO CHECK IT THEY TOLD ME THAT THE COMPRESSOR WAS JAMMED AND NEEDED TO BE REPLACED. THIS CAR HAS BEEN EXPERIENCING RANDOM MALFUNCTIONS AND BREAKDOWNS IN VARIOUS SYSTEMS SINCE IT WAS PURCHASED AND I'M FORCED TO PAY OUT-OF-POCKET DUE TO THE POOR DESIGN AND QUALITY OF THIS CAR. THE INDIVIDUALS AT THE DEALERSHIP JUST SHRUG IT OFF AND SAY THAT IT HAPPENS BUT REGULAR BREAKDOWNS IN RANDOM PARTS OF A CAR DO NOT "JUST HAPPEN". *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- ELK GROVE, CA
THIS IS A REPORT OF A DESIGN FLAW THAT MIGHT RESULT IN A SAFETY ISSUE. I RECENTLY TOOK DELIVERY OF A 2008 BUICK LUCERNE CXL. I PURCHASED THE OPTIONAL SIX-PASSENGER VERSION WHICH MEANS THAT THE GEARSHIFT LEVER IS MOUNTED ON THE STEERING COLUMN INSTEAD OF ON A FLOOR CONSOLE, LIKE MOST OTHER CARS. WHEN THE GEARSHIFT LEVER IS IN THE "DRIVE" POSITION, THE VIEW OF THE RADIO DISPLAY IS OBSCURED, CAUSING ME TO MOVE MY HEAD TO LOOK AROUND THE GEARSHIFT LEVER TO VIEW THE DISPLAY. AS A RESULT, MY ATTENTION TO THE ROAD IS MUCH MORE DISTRACTED THAN IF I HAD AN UNOBSTRUCTED VIEW OF THE RADIO DISPLAY. THIS COULD LEAD TO AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- SHELBY TWP. , MI
SPEEDOMETER BEGAN GETTING STUCK AND NOW DOES NOT GIVE SPEED STAYS ON ZERO OR SLOWLY MOVES UP AND GETS STUCK. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- HUNTSVILLE, ME
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. ON FOUR SEPARATE OCCASIONS, THE WINDOW FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A MECHANIC AND IT WAS DISCOVERED THAT THE WINDOW REGULATOR FAILED. THE WINDOWS HAVE BEEN REPLACED THREE SEPARATE TIMES AND NOW THE FOURTH WILL HAVE TO BE REPLACED. THE CURRENT MILEAGE WAS 108,000 AND FAILURE MILEAGE WAS 42,000.UPDATE 09/10/08 *CW THE ABS MODULE FAILED. UPDATED 09/19/08. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- SAN JOSE, CA
2008 BUICK ENCLAVE CXL AWD THE SEATBELT CASEMENT ON BOTH FRONT SEATS IN THIS SUV ARE BEING DAMAGED (CUT INTO) BY THE BELT MOVING OUT AND BACK OVER THE HOUSING, CAUSING THE BELT TO OCCASIONALLY CATCH AND NOT RETRACT INTO THE B-PILLAR. THIS PROBLEM HAS BEEN REPORTED TO THE LOCAL DEALER, AS WELL AS GM CORPORATE OFFICES, AND NEITHER WILL REPLACE THE WORN OUT AND CATCHING PARTS, CLAIMING THAT THIS IS NOT GOING TO BE COVERED BY WARRANTY AT THIS TIME. WE HAVE BEEN TOLD THAT THIS WILL BE ADDRESSED IN THE FUTURE AND IN THE MEANTIME DEALERS ARE BEING TOLD NOT TO REPAIR THIS PROBLEM. SAFETY CONCERNS LIE IN THE FACT THAT THE SEATBELT FAILS TO RETRACT OCCASIONALLY AND DOES NOT SIT TIGHT AGAINST THE PASSENGER AND DRIVERS CHEST. *TR
Source: NHTSA WEB SITE