BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2001 BUICK REGAL- DETROIT, MI
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE ENTIRE DASHBOARD ILLUMINATED FOLLOWED BY THE VEHICLE IMMEDIATELY STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE STARTER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER, WHO REPLACED THE ANTI-THEFT ELECTRICAL DEVICE HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS THEN TAKEN TO A PERSONAL MECHANIC WHO MADE UNKNOWN REPAIRS. THE FAILURE DID NOT RECUR FOR SEVERAL MONTHS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AT THE OWNER'S EXPENSE. THE CONTACT DECLINED BECAUSE THE PREVIOUS THREE DIAGNOSTIC TESTS THAT WERE PERFORMED WERE UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,137. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK CENTURY- OAKLAND, CA
TL* THE CONTACT OWNS A 2001 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STARTING JERKING AND WOULD NOT ACCELERATE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK LESABRE- TITUSVILLE, FL
MY FRONT DASHBOARD HAS BEEN GRADUALLY COMING UNATTACHED NEAR THE WINDSHIELD. IT HAS GOTTEN SO BAD THAT IT IS HINDERING MY VIEW OF THE ROAD. MY DAUGHTER IS JUST LEARNING TO DRIVE AND WE HAVE DECIDED IT IS NOT SAFE FOR HER TO USE MY VEHICLE BECAUSE HER VIEW OF THE ROAD IS BLOCKED BY THE LIFTED DASHBOARD. THIS IS TRULY A SAFETY HAZARD AND I CANNOT BELIEVE BUICK HAS REFUSED TO ACKNOWLEDGE THIS DEFECT WHICH IS AFFECTING SO MANY OF THEIR CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2013 BUICK VERANO- GROVE CITY, OH
AFTER APPROX 30 MINS OF DRIVING AT HIGHWAY SPEEDS, STEERING "BINDS" CAUSES DRIVER TO USE EXTRA FORCE TO TURN THE WHEEL, THEN STEERING FREES UP. THIS CAUSES AN OVER-STEER SITUATION. I AM SEEING IDENTICAL COMPLAINTS ON OTHER SITES SUCH AS GMFOURM.COM. BEEN TO THE DEALER 3 TIMES AND DEALER SAYS THERE IS NO ISSUE WHEN INDEED THERE IS A VERY DANGEROUS ISSUE AS CONFIRMED BY OTHERS COMPLAINING ABOUT THEIR VEHICLES. SEEMS TO BE AN ELECTRIC STEERING ASSIST ISSUE. *TR
Source: NHTSA WEB SITE -
1998 BUICK REGAL- PORTSMOUTH, VA
JUST AS THE CURRENT GM RECALL MY BUICK REGAL SUDDENLY LOSES ALL POWER WHILE DRIVING. THE 1ST TIME THIS OCCURRED I WAS ON THE INTERSTATE GOING 60 MPH AT NIGHT, 1ST ALL THE DASH LIGHTS FLASHED ON, THEN MY HEADLIGHTS, POWER STEERING, ALL ELECTRONICS AND ENGINE DIED! LUCKILY I WAS ABLE TO MAKE IT TO THE EMERGENCY LANE! ONCE, I WAS ABLE TO PULL MY FRIGHTENED SELF TOGETHER, THE CAR STARTED RIGHT BACK UP AND I WAS ABLE TO GET OFF THE INTERSTATE AND MAKE IT HOME VERY CAUTIOUSLY. IN THE DAYS FOLLOWING, I TESTED IT JUST DRIVING VERY CLOSE TO HOME AND CONTINUOUSLY HAD THE SAME PROBLEM, SOMEWHAT SEEMING TO OCCUR MORE OFTEN WHEN I USED MY TURN SIGNAL, THESE INCIDENCES OF TOTAL POWER FAILURE OCCURRED @ SPEEDS OF 0-35 MPH, SINCE I WAS UNWILLING TO PUT IT BACK ON THE INTERSTATE. WHEN PERFORMING A SIMPLE INTERNET SEARCH FOR A SOLUTION TO THIS PROBLEM, I QUICKLY FOUND THAT I WAS NOT THE ONLY TO HAVE THIS PROBLEM, SOME WITH A 1998 BUICK REGAL JUST AS MYSELF, AND OTHERS WITH A SIMILAR MAKE & MODEL (STILL GM) AND CLOSE TO THE SAME YEAR, WELL BEFORE 2003. AFTER TAKING THE CAR TO A MECHANIC & GETTING A NEW ALTERNATOR AND BLOWER MOTOR, THE CAR DIED YET AGAIN BEFORE I EVEN MADE IT OUT OF THE PARKING LOT. IT WAS SUGGESTED TO ME TO TRY THE NEW ALTERNATOR BEFORE REPLACING THE IGNITION AND RELATED PARTS WHICH ARE QUITE PRICEY ON THIS VEHICLE WHICH HAS 1 OF THOSE CHIPS IN THE KEY. THIS PROBLEM HAS YET TO BE SOLVED AND I WONDER IF THE CURRENT RECALL IS EVEN MORE OVERDUE THAN THOUGHT. PLEASE HELP! DO NOT WAIT UNTIL MYSELF, MY CHILDREN OR OTHERS SUFFER FATAL CONSEQUENCES! THIS VEHICLE IS NEW TO ME, HAS VERY LOW MILEAGE AND IS IN OTHERWISE IN GREAT CONDITION AND ALSO HAS A SATISFACTORY CARFAX REPORT. MY SINCEREST THANKS! *TR
Source: NHTSA WEB SITE -
-
2009 BUICK ENCLAVE- WELLINGTON, FL
HARD TO TURN. MY WIFE ALMOST HIT BY A TRACTOR TRAILER. APPEARS TO BE A COMMON PROBLEM WITH MOST ENCLAVES. *TR
Source: NHTSA WEB SITE -
2010 BUICK REGAL- GREENWOOD, MS
TL* THE CONTACT OWNS A 2010 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- DELRAY BEACH, FL
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG ORDER OF FUEL EMITTED CONTINUOUSLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN NUMBER 07V349000(FUEL SYSTEM, GASOLINE) HOWEVER, THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 193,000. UPDATED 05/12/14 MA
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK VERANO- WOODBRIDGE, CT
WAS TRAVELING AT SLOW SPEED APPROACHING A STOP SIGN. CAR SHUT OFF AS THOUGH KEY WAS TURNED OFF IN THE IGNITION -- KEY WAS STILL IN THE ON POSITION AND NO ONE HAD TOUCHED IT AT TIME OF SHUTOFF. HEADLIGHTS WENT OFF. COULD NOT TURN STEERING WHEEL. IF THIS HAD HAPPENED AT HIGH SPEED IT COULD HAVE BEEN DEADLY. TURNED KEY OFF AND REMOVED IT FROM IGNITION. WHEN KEY WAS REINSERTED AND TURNED TO START POSITION, CAR STARTED CORRECTLY. THERE HAS BEEN NO RECURRENCE. DEALER RAN FULL DIAGNOSIS AND FOUND NO RECORDED FAULTS. DEALER TESTED KEY FOB ELECTRONIC CONNECTIVITY TO IGNITION AND COULD FIND NO PROBLEM. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- MONUMENT, CO
ENGINE SHUTS OFF WHILE DRIVING, SO FAR, ONLY AT LOWER SPEEDS. SOMETIMES, BY PUTTING IN NEUTRAL AND TURNING KEY, ENGINE STARTS AGAIN. OTHER TIMES, IT HAS TO SET FOR A WHILE. PUT NEW BATTERY IN 11/7/2013. PROBLEM PERSISTED. THREE AUTO REPAIR SHOPS, INCLUDING A BUICK DEALERSHIP, HAVE CHECKED IT OUT, BUT IT DOES NOT DIE ON THEM IN THE AMOUNT OF TIME ITS IN THEIR POSSESSION SO I WAS TOLD THERE WAS NOTHING THEY COULD DO. TYPICALLY, IT HAPPENS AFTER IT IS DRIVEN AT LEAST 20 MILES. CAME VERY CLOSE TO BEING REAR-ENDED AS I WAS UNABLE TO PULL OFF THE ROAD ENOUGH TO BE OUT OF THE WAY ON A ROAD WITH HILLS AND BLIND SPOTS. *TR
Source: NHTSA WEB SITE