BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 BUICK LUCERNE
    - SCRANTON, PA

    HAVE HAD REPEATED ISSUES W/DASH WARNING LIGHT SAYING RIGHT FRONT TIRE PRESSURE LOW. JUST CAME FROM TIRE SHOP. THEY TOLD ME THEM CHROME IS PEELING ON THE INSIDE OF THE RIM CAUSING A POOR SEAL AT THE BEAD. FROM WHAT I AM SEEING ON DIFFERENT SITES, THIS IS NOT AN SINGLE ISOLATED INCIDENT. TIRE SHOP ALSO SAID WHEELS SIMILAR TO MINE WERE RECALLED ON CADILLAC MODELS. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - CARNEGIE, PA

    DASHBOARD COVER STARTED LIFTING AND PULLING OUT FROM UNDER WINDSHIELD COWLING ABOUT JUNE 2012 AND IS TRAVELING ACROSS TO THE PASSENGER SIDE WHERE THERE IS AN AIRBAG. I AM NOW CONCERNED THAT THE LIFTING AND CREASING IN FRONT OF THE DRIVER IS A SAFETY DISTRACTION AND THAT IF IT CONTINUES TO THE PASSENGER AIRBAG THAT AIRBAG MAY GET SET OFF UNEXPECTEDLY, ANOTHER SAFETY HAZARD. IT IS DEFINITELY A MANUFACTURER'S DEFECT AND THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS OF THIS ON THE INTERNET. IS THERE, OR WILL THERE BE, A RECALL TO FIX THIS PROBLEM? THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - MORAGA, CA

    THE DASHBOARD PULLED AWAY FROM THE FRONT WINDSHIELD APPROX. 3/4" AND NOW IS GETTING WIDER TO ABOUT 2" AND IS EXTENDING FROM THE DRIVER'S SIDE INTO THE PASSENGER AREA. WE ARE AFRAID THAT DUST WILL GET IN THERE AND MAKE GAUGES MALFUNCTION, AND THE AIR BAGS DEPLOY UNNECESSARILY. IT ALSO LOOKS AESTHETICALLY BAD AS THE REST OF THE INTERIOR IS FINE. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - HYATTSVILLE, MD

    TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE DOOR LOCKS WOULD OPERATE INDEPENDENTLY. THE CONTACT WOULD LOCK THE DOORS AND LATER, FIND THAT THEY WERE UNLOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE LOCK SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - TALLAHASSEE, FL

    THREE DOOR LOCKS CEASED WORKING AT VARIOUS TIMES REGARDLESS OF USING A KEY FOB OR THE SWITCH ON THE INSIDE OF THE DOOR. TWO WERE REPAIRED AT A GM REPAIR FACILITY (DEALER). THAT GM REPAIR FACILITY ATTEMPTED TO FIX THE 3RD ONE, BUT WAS UNSUCCESSFUL. IT IS AGGRAVATING TO HAVE TO LOOK AT ALL 4 DOORS EACH TIME THE CAR IS UNLOCKED OR LOCKED TO CHECK THE POSITION OF THE LOCK KNOB. HAZARD: IF THE DOOR WOULD NOT LOCK WHEN THE CAR IS LEFT PARKED, IT MIGHT BE EASILY BROKEN INTO, OR IF THE DOOR DIDN'T UNLOCK IN AN EMERGENCY, IT MIGHT TRAP SOMEONE INSIDE. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - TALLAHASSEE, FL

    BRAKES LIGHTS WOULD COME ON BY THEMSELVES WHILE DRIVING OR WHILE PARKED WITHOUT DEPRESSING THE BRAKE PEDAL. ALSO CRUISE CONTROL WOULD BE DISABLED WITHOUT USING THE BRAKE OR ANY SWITCH TO DISABLE IT. TOOK IT TO A GM REPAIR FACILITY (DEALER) WHO RECALIBRATED THE BRAKE PEDAL SWITCH, BUT THE CONDITION RETURNED. TOOK IT TO AN INDEPENDENT REPAIR FACILITY WHO RECALIBRATED THE BRAKE PEDAL SENSOR. THAT INDEPENDENT REPAIR FACILITY THOUGHT THAT THE CRUISE CONTROL PROBLEM WAS RELATED TO THE BRAKE LIGHTS COMING ON BY THEMSELVES. HAZARD: SOMEONE DRIVING BEHIND COULD CONFUSE THE BRAKE LIGHTS COMING ON AS A SIGN THAT THE CAR WAS SUDDENLY STOPPING, WHICH MIGHT CAUSE THE CAR FOLLOWING TO SLAM ON THEIR BRAKES AND CAUSING AN ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - TALLAHASSEE, FL

    WHILE DRIVING HOME AFTER PURCHASING THE CAR, THE ONSTAR SYSTEM KEPT STATING THAT WE WERE OFF COURSE (IT DIDN'T RECOGNIZE WHERE THE CAR WAS). ONSTAR ATTEMPTED TO REPAIR IT REMOTELY, WHICH DIDN'T WORK. TOOK CAR TO A GM REPAIR FACILITY (DEALER) WHO ATTEMPTED A REPAIR. AFTER THAT, ONSTAR WOULD OCCASIONALLY DIAL A NUMBER BY ITSELF USING THE BUILT IN CELL PHONE WITHOUT MY INITIATING THE CALL, AND ALSO WOULD HANG UP BY ITSELF WHILE I WAS TALKING TO AN ONSTAR REPRESENTATIVE. THE GM REPAIR FACILITY (DEALER) SAID THERE WAS NO PROBLEM, BUT ONSTAR VERIFIED THAT THEY CALLED THE DEALER AND ADVISED THEM THAT THERE WAS A PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - TALLAHASSEE, FL

    INSIDE CENTER PILLAR (COLUMN BETWEEN FRONT AND REAR) TRIMS HAD GAPS WHERE TRIMS DIDN'T COVER THE OPENING. TOOK CAR TO A GM REPAIR FACILITY (DEALER) 4 TIMES. THEY INSTALLED CLIPS BUT STILL THERE IS A GAP ON ONE. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - TALLAHASSEE, FL

    OUTSIDE DRIVER'S CHROME DOOR HANDLE PULLS OFF WHEN OPENING THE DOOR. TOOK IT TO A GM REPAIR FACILITY (DEALER) WHO REPLACED IT, BUT SAME PROBLEM RETURNED WITH THE NEW HANDLE. WAS TOLD BY AN EMPLOYEE AT A GM DEALER THAT THEY ARE AWARE OF THE PROBLEM WITH THE CHROME DOOR HANDLE. HAZARD: IF A THIEF PULLS ON THE HANDLE WHILE CAR IS IN A PARKING LOT, OR WHEN CAR IS STOPPED AT A TRAFFIC LIGHT, THE HANDLE WOULD COME OFF AND EXPOSE THE INNER WORKINGS OF THE LOCK, POSSIBLY ALLOWING THE DOOR TO BE OPENED. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - TALLAHASSEE, FL

    HORIZONTAL EXTERIOR CHROME DOOR TRIMS LOOSE AT THE ENDS AT TIME OF PURCHASE AND HAVE WORSENED. TOOK CAR IN TO GM REPAIR FACILITY (DEALER) 3 TIMES WHO REPLACED THEM, BUT CONDITION ALWAYS RETURNED. WAS TOLD THAT IF I BROUGHT IT IN AGAIN FOR REPLACEMENT, IT WOULD HAPPEN AGAIN. CANNOT HAVE CAR WASHED BY A FACILITY THAT USES ROTATING BRUSHES SINCE THE BRUSHES WOULD PROBABLY TEAR OFF THE DOOR TRIMS AND DAMAGE THE EXTERIOR PAINT WITH THEM. HAVE TO WASH CAR BY HAND. *TR

    Source: NHTSA WEB SITE