BUICK Complaints

A TOTAL AND SUDDEN LOSS OF STEERING OCCURRED AS I LEFT THE CURB AND STARTED INTO THE STREET. ALTHOUGH IT FELT LIKE I HAD POWER STEERING, I HAD ABSOLUTELY NO CONTROL OF THE FRONT WHEELS AND THEREFORE THE CAR WAS TOTALLY OUT OF CONTROL EXCEPT FOR THE BRAKES. THE CAR WAS TAKEN TO THE BUICK DEALER. THE SERVICE DEPARTMENT DESCRIBED THE FAILURE SEQUENCE AS FOLLOWS: FIRST THE BRACKET HOLDING THE STEERING RACK ON THE R/H SIDE BROKE LOOSE THEN THE MOUNTING BOLT ON THE LEFT SIDE OF THE RACK FELL OUT. I FOUND THE BOLT IN THE STREET AND GAVE IT TO THE SERVICE MANAGER. AFTER THE BOLT HOLDING THE LEFT SIDE FELL OUT, THERE WAS NOTHING HOLDING THE STEERING RACK IN PLACE SO THERE WAS NO POSSIBILITY OF CONTROLLING THE CAR. THE DEALER REPLACED THE RACK TWO OR THREE TIMES DURING THE NEXT WEEK THINKING THAT THE REPLACEMENT RACKS WAS DEFECTIVE. HOWEVER THERE WAS STILL A PROBLEM IN THE POWER STEERING. IT SEEMED TO BIND UP WHEN MAKING A TURN, ONLY SOMETIMES. FINALLY, THE DEALER REPLACED THE STEERING SHAFT SAYING THAT A U-JOINT IN THE STEERING SHAFT WAS BROKEN OR BADLY DAMAGED. NOW IT APPEARS THAT THE PROBLEM HAS BEEN SOLVED. I HAVE A PHOTOGRAPH SHOWING THE RACK WITH THE BROKEN MOUNT. IT APPEARS THAT THE WELD THAT HOLDS THE MOUNTING BRACKET TO THE RACK, BROKE LOOSE. MY WIFE IS THE ORIGINAL OWNER OF THE CAR. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE CAR HAS NEVER BEEN USED FOR ANY TYPE OF OFF-ROAD USE. THE CAR HAS ONLY BEEN DRIVEN ON CITY STREETS AND PUBLIC HIGHWAYS BY DRIVERS THAT ARE MORE THAN 60 YEARS OLD. THE CAR (AND WHEELS) SHOW NO SIGN OF DAMAGE. THE DEALER SAID THERE WAS NO RECALL ON THIS MODEL CAR AND THAT HE HAD NEVER SEEN SUCH A FAILURE. BECAUSE THE CAR IS OUT OF WARRANTY, THE MANUFACTURER ASSUMES NO RESPONSIBILITY FOR THE FAILURES. HOWEVER, ALTHOUGH I DID PAY TO HAVE THE STEERING RACK REPLACED, THEY DID NOT CHARGE ADDITIONAL FOR THE STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN ELECTRONIC TEST AND ADVISED THAT THEY WOULD HAVE TO REPLACE THE EDCM AND A MODULATOR FOR THE ELECTRONIC BRAKING CONTROL MODULE FOR THE BRAKING SYSTEM. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V114000: (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,522.

POWER STEERING FAILS INTERMITTENTLY IN PARKING LOTS AND AT SLOW SPEEDS. AM ALMOST UNABLE TO TURN THE STEERING WHEEL AT ALL, THEN IT "GIVES" CAUSING THE CAR TO JERK. *TR

TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED WHILE TRAVELING 30 MPH , BURNING FUMES STARTED TO EMIT FROM THE FRONT DRIVER DOOR. THE CONTACT MENTIONED THAT THE ELECTRONICS IN THE DOOR PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000.

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UPDATED 11/9/2012 *JS

TL* THE CONTACT OWNS A 2004 BUICK RAINER. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND REMOVING THE KEY FROM THE IGNITION, THE ENGINE BLOWER CONTINUED RUNNING. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES FOR THE HEATER BLOWER WERE BURNED OUT. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE COULD HAVE CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT THEN SPOKE TO THE DEALER AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

I HAVE A 2001 BUICK LESABRE CUSTOM IN WHICH THE DASHBOARD HAS COME LOOSE FROM THE WINDOW MOLDING AND HAS BUCKLED UP HALF WAY ACROSS THE DASHBOARD. MY UNDERSTANDING IS THAT IF IT GOES ALL THE WAY ACROSS IT CAN CAUSE THE AIRBAG(S) TO DEPLOY POSSIBLY CAUSING INJURY. OTHER THAN THIS THE CAR IS IN EXCELLENT CONDITION PREVIOUSLY OWNED BY AN OLDER COUPLE WHO, ALMOST LITERALLY, DROVE IT TO CHURCH AND THE GROCERY STORE. I LOVE MY CAR BUT CAN'T AFFORD TO REPLACE THE DASHBOARD.

ENGINE MOUNT HAD TO BE REPLACED TWICE SINCE I HAVE OWNED THIS VEHICLE, THE FIRST IS LISTED ABOVE, THE SECOND TIME IS SEPT, 24, 2012 AND THE MILEAGE ON THE VEHICLE IS 31,000. THIS IS UNUSUAL AND MAKE ME WONDER IF THE PART IS DEFLECTIVE. A VEHICLE LESS THAN THREE YEAR OLD HAS TWO ENGINE MOUNTS REPLACE. THIS TO ME IS A SAFETY ISSUE, WHAT IF MORE THAN ONE BREAKS OR ALL OF THE ENGINE MOUNTS BREAK THEN THE ENGINE WILL FALL OUT OF THE VEHICLE WHICH IS UNSAFE. PLEASE INVESTIGATE TO SEE THAT THIS IS NOT A COMMON ISSUE WITH THE 2010 BUICK LUCERNE. *TR

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THERE WAS A COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,784 AND THE CURRENT MILEAGE WAS 146,556.