BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LUCERNE- OTTO, NC
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT LOWER CONTROL BUSHING WAS FRACTURED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- HARTSVILLE, SC
THIS COMPLAINT IS IN REGARDS TO THE DASHBOARD. I PURCHASED THE CAR ABOUT FOUR YEARS AGO. INITIALLY THERE WERE NOT PROBLEMS. AS THE YEARS PROGRESSED, I NOTICED A STEADY SEPARATION OF THE DASHBOARD AND IT STARTED FORMING A VERY VISIBLE HUMP. I DID SOME RESEARCH ONLINE AND DISCOVERED I WAS NOT ALONE IN EXPRESSING MY CONCERN: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-C5295_DS45613. I AM REQUESTING THAT THIS MATTER BE DISCUSSED AND PHYSICALLY LOOKED INTO. GOD FORBID THE AIRBAGS DEPLOY FOR NO REASON AND CAUSE AN ACCIDENT OR SOMETHING ALONG THOSE LINES. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- NEWARK, NJ
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED RODENTS CHEWED THROUGH THE OXYGEN 2 SENSOR WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE SINCE THE FAILURE WAS NOT COVER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK CENTURY- NEWINGTON, CT
TL* THE CONTACT OWNS A 2001 BUCK CENTURY. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE DRIVER DEPRESSED THE BRAKES AND SMOKE STARTED TO EMIT FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE BRAKE LINES FAILED AND NEEDED TO BE REPLACED DUE TO CORROSION. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000....UPDATED 10/19/12 *BF UPDATED 10/25/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- ABILENE, TX
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Source: NHTSA WEB SITE -
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2006 BUICK LACROSSE- GALION, OH
I HAVE HAD PROBLEMS WITH MY ABS AND TRACTION CONTROL,I CONTACTED GM ON THE MATTER AND THEY TOLD ME THEY DONT COVER THE BRAKING SYSTEM,I DO CONSIDER THIS TO BE A SAFETY HASSERD,AS MY BRAKE PEDAL JUMPS WHEN I APPLY THE BRAKES,ID LIKE TO GET SATISFACTION ON THIS ISSUE. *TR
Source: NHTSA WEB SITE -
1999 BUICK CENTURY- MOBILE, AL
CPSC# I1280196A. 1999 BUICK CENTURY. CONSUMER GOT AN ENGINE FOR HIS CAR. *LN THE CONSUMER STATED THE VERY DAY HE PURCHASED THE ENGINE AND HAD IT INSTALLED, THE ENGINE LIGHT ILLUMINATED. THE ENGINE WAS TESTED AND THE CONSUMER WAS INFORMED, THE PROBLEM WAS WITH THE EGR VALVE. THE CONSUMER PURCHASED THE EGR VALVE. HOWEVER, THE ENGINE LIGHT REMAINED ON. THE TECHNICIAN WHO INSTALLED THE ENGINE, STATED THE CYLINDER HEADS WERE DAMAGED. *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK RAINIER- LAKE LUZERNE, NY
SHORT CIRCUIT IN ELECTRICAL SYSTEM CAUSED OVERHEATING WHICH CAUSED DOOR LOCKS AND POWER WINDOWS TO SMOKE, PRODUCE ODOR IN CAR AND SHOW SIGNS OF FIRE DAMAGE ON DOOR. ALL WARNING SIGNS WERE LIT ON DASHBOARD. CAR WOULDN'T START FOR OVER 24 HOURS. WHEN IT DID WE DROVE IT TO A DEALER. UPON DRIVING, ALL BELLS AND WHISTLES WERE GOING WHILE DRIVING. THIS PARTICULAR PROBLEM HAS BEEN RECALLED AS OF AUGUST 2012, ID # 90864. I WAS TOLD THAT MY PARTICULAR VIN NUMBER WASN'T INCLUDED AND I THINK IT SHOULD BE. I WOULD LIKE TO BE REIMBURSED. *TR
Source: NHTSA WEB SITE -
1999 BUICK PARK AVENUE- JACKSON, MS
TL* THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY). SHORTLY THEREAFTER THE ENGINE EXPLODED, CAUSING MASSIVE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE RECALL REPAIR HAD BEEN COMPLETED AND THEY USED AFTER MARKET PARTS, THEY WERE NOT LIABLE FOR THE DAMAGES OR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- ABILENE, TX
THE PADDED DASH HAS PEELED UP AN AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIR BAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Source: NHTSA WEB SITE