BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - KATY, TX

    WHILE DRIVING VEHICLE, VEHICLE ELECTRONICS WENT INOPT WHILE CRUISING DOWN HIGHWAY AT 60 MPH. SPEEDOMETER, INSTRUMENT CLUSTER, TURN SIGNALS, NAVIGATION AND RADIO WERE ALL INOPT. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - JACKSON, NJ

    IN AUGUST OF 2011 THE DASH PANEL OF MY BUICK LESABRE STARTED TO PULL AWAY FROM THE WINDSHIELD HIDER MOULDING AND A LUMP STARTED TO APPEAR IN BACK OF THE STEERING WHEEL AND MOVE TOWARD THE DRIVERS SIDE OF THE VEHICLE. I AM WORRIED THAT IT WILL AFFECT THE AIRBAG DEPLOYMENT SYSTEM WHICH IS UNDER THE DASH COVER ON THE PASSENGERS SIDE OF THE VEHICLE. I WENT ON LINE AND FOUND THAT HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEM AND THIS IS DEFINITELY A DEFECT IN PRODUCTION OF THE DASH PANEL COVER BUT GM WILL DO NOTHING ABOUT IT OTHER THAN DIRECT ME TO RETURN IT TO THE DEALER AND PAY UPWARDS OF $1000.00 OR MORE TO CORRECT A DEFECT THAT GM IS RESPONSIBLE FOR. THE YEARS THAT THE LESABRE HAS THIS PROBLEM SPANS AT LEAST 2001 TO 2005 THAT I KNOW OF AND YET THEY REFUSE TO RECALL THE VEHICLES TO REPAIR THE DEFECT THAT THEY PRODUCED. I DO NOT KNOW IF THIS DEFECT HAS OR WILL IN THE FUTURE CAUSE INJURY OR DEATH BUT LET US NOT WAIT FOR THIS TO HAPPEN. A RECALL OF THESE DEFECTIVE VEHICLES IS MOST DEFINITELY WARRANTED AND SHOULD BE FORCED TO TAKE PLACE BY THE GOVERNMENT. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LUCERNE
    - GREEN BAY, WI

    TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARKING ASSIST WOULD ONLY ALERT HIM WHEN THE VEHICLE WAS WITHIN FOUR AND A HALF FEET OF AN OBJECT. THE OWNER'S MANUAL SPECIFIED THAT THE PARKING ASSIST SHOULD ALERT THE DRIVER WHEN THE VEHICLE WAS WITHIN EIGHT FEET OF AN OBJECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE DEALER COMPARED THE VEHICLE WITH ANOTHER ONE, AND RECEIVED THE SAME RESULTS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT OF THE SAME INFORMATION. THE FAILURE MILEAGE WAS 200. UPDATED 07/13/12 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RENDEZVOUS
    - NOTTINGHAM, PA

    TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED UP TO 40 MPH AS SOON AS THE VEHICLE WAS SHIFTED INTO DRIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER FOR ANOTHER DIAGNOSTIC TEST. THE DEALER STATED THAT THEY COULD NOT IDENTIFY THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - WESTERVILLE, OH

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THE ELECTRICAL HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK RENDEZVOUS
    - YOUNGSTOWN, OH

    TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE AT THE STOP LIGHT, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT. THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THE SHOULDER, NECK AND ELBOW. THE REAR PASSENGER SUSTAINED INJURIES TO THE FACE. THE VEHICLE WAS TOWED TO A TOW YARD FOR FURTHER INVESTIGATION. THE POLICE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LUCERNE
    - SPARTA, WI

    TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT HE HEARD A CLUNKING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT BOTH FRONT UPPER STRUT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ALIGNED. THE CONTACT WAS THEN INFORMED THAT THE CASTER ADJUSTMENT FOR THE FRONT DRIVER'S WHEEL WAS OUT OF SPECIFICATION. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO REPAIR FOR THAT FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,950.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - GLADSTONE, IL

    WHILE STOPPED AT STOP SIGN; VEHICLE ROLLS. WHILE TAKING OFF , YOU MUST KEEP YOUR FOOT ON THE BRAKE TO PREVENT VEHICLE FROM ROLLING BACKWARD INTO VEHICLE BEHIND WHILE ACCELERATING TOO. THIS VEHICLE IS LIKE DRIVING A MANUAL VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - PITTSBURGH, PA

    I AM AN OWNER OF A 2006 BUICK LACROSSE CX, WITH APPROX. 47,000 MILES. AS I ENTERED THE UNDERGROUND PARKING GARAGE, AT WORK, TUESDAY MORNING, I DISCOVERED I HAD NO LOW BEAMS. THE HIGH BEAMS AND PARKING LIGHTS BOTH WORKED. I TOOK THE CAR TO A VERY REPUTABLE DEALER TO DIAGNOSE. I WAS TOLD THAT IT WAS A GOOD THING I GOT THE CAR THERE WHEN I DID. (I COULD'VE HAD A FIRE UNDER THE HOOD)...THE TECHNICIAN SAID THAT THE FUSE BOX, AGAINST THE FIREWALL, UNDER THE HOOD, HAD MELTED. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION, A.E., DRIVING AT 65 MPH AT NIGHT, A FIRE, ETC... *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LUCERNE
    - TIOGA, PA

    THIS CAR IS NOT SAFE TO DRIVE,ALOT OF BLIND SPOTS,CANNOT SEE TO MAKE A TURN. BECAUSE OF THE HEADREST POSITION AND UPPER DOOR PANELS. POOR DESIGN. *TR

    Source: NHTSA WEB SITE