BUICK Complaints

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP WHERE THE MECHANIC REFERRED THE CONTACT TO THE DEALER FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12

2010 BUICK LACROSSE. CONSUMER STATES VEHICLE STALLS WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD LOOSE ALL POWER. ALL THE LIGHTS ON THE DASHBOARD WOULD ILLUMINATE AND HE WOULD HAVE TO LET THE VEHICLE SIT FOR 5-15 MINUTES BEFORE STARTING IT AGAIN. WHEN HE DID RESTART THE VEHICLE, THE CHECK ENGINE LIGHT STAYED ON. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE LAST TIME, THE DEALER RECOMMENDED REPLACING THE ECM. *JB

TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT SHE NOTICED THAT THE ROCKER PANELS WERE COMPLATELY RUSTED. THE DEALER WAS NOTIFIED FOR DIAGNOSIS AND ADVISED THE CONTACT THAT THE PANELS WERE BEYOND REPAIR AND ADVISED THE CONTACT TO TRADE THE VEHICLE FOR A NEWER ONE. THE VEHICLE WAS THEN TAKEN TO THE CONTACT'S PERSONAL MECHANIC WHO ADVISED THAT THE RADIATOR MOUNTS WERE RUSTED AND ALSO ADVISED THE CONTACT TO GET RID OF THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 138,000. UPDATED 08/07/12*LJ

TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY SHOP FOR REPAIRS. A REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS AND NOTICED THAT THE HEADLIGHTS AND THE INTERIOR LIGHTS ON THE INSTRUMENT PANEL SUDDENLY STOPPED ILLUMINATING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE HEADLIGHTS ALSO STOPPED FUNCTIONING SUDDENLY TWO DIFFERENT TIMES WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING 35 MPH WHEN THE ANTI THEFT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT A GRINDING NOISE EMITTED FROM THE VEHICLE AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 102,000.

NOISE LIKE RUBBING SOUND COMING FROM STEERING COLUMN AREA. STEERING GEAR WAS REPLACED ONCE, PROBABLY TWO YEARS AGO AND NOW MAKING SAME SOUND AS BEFORE. THE TIRES HAVE BEEN REPLACED REPEATEDLY ON THIS VEHICLE AND IT STILL FEELS LIKE IT IS HOPPING OR WALKING INSTEAD OF ROLLING. THIS OCCURS MOST PROMINENTLY IN THE MORNING AT STARTUP AND WILL CONTINUE UP TO 50 MPH AND BEYOND. THE MECHANICS WILL NOT RECOGNIZE THE PROBLEM AND HAVE NOT BEEN ABLE TO GET AUTHORIZATION FROM GM REGIONAL TO DO ANYTHING OTHER THAN CHARGE A FEE FOR FURTHER DIAGNOSIS. THIS PROBLEM EXISTED FROM THE TIME THE VEHICLE WAS PURCHASED AND THE DEALERSHIPS SHARE INFORMATION AND WILL NOT INDEPENDENTLY DIAGNOSE THE PROBLEM. I HAVE REQUESTED GM AND BUICK TO PROVIDE A MECHANIC THAT IS FAMILIAR WITH THIS PROBLEM AND CAN RESOLVE IT, BUT THEY REFUSE TO ACT. I AM NOT AT ALL HAPPY WITH THE PERFORMANCE OF THE VEHICLE AND WAS UNDER THE BELIEF THAT THE DEALERSHIP AND BUICK OR GM WOULD MAKE IT RIGHT. I WILL NOT RECOMMEND EITHER THE DEALERSHIP OR GM OR BUICK TO ANYONE. I DO NOT OWN ANOTHER CAR SO I HAVE SPENT MANY DAYS WITHOUT A VEHICLE DURING DIAGNOSIS AND REPAIRS AND CANNOT TOLERATE SITTING FOR 4-6 HOURS IN THE DEALERSHIP OR GOING WITHOUT TRANSPORTATION WILL THIS IS ADDRESSED.

VEHICLE IDLING IN DRIVEWAY WHILE I WENT INSIDE TO RETRIEVE CELL PHONE. CAME OUT AND SMOKE IN VEHICLE AND ELECTRICAL FIRE SMELL. PULL EXTERIOR OF POWER WINDOW PANEL UP AND SAW SWITCH BURNED AND MELTED ON ONE CORNER. *TR