BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK RENDEZVOUS- MARTINSVILLE , IN
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THE INSTRUMENTAL PANEL LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE MADE A NOISE THEN IT STALLED. THE CONTACT STATED THE FAILURE ONLY OCCURRED WHILE THE DVD PLAYER, AND CELL PHONE WERE CONNECTED. THE FAILURE OCCURRED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE WAS LOCATED WITHIN THE ELECTRONIC BODY-CONTROL MODULE. THE DEALER REPLACED THE ELECTRONIC BODY-CONTROL MODULE, AND THE THROTTLE SENSOR. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- MACON, GA
I HAVE BEEN DOING RESEARCH AND I HAVE NOTICED THAT THERE ARE MANY PEOPLE THAT ARE DEALING WITH THE SAME ISSUES I AM WHICH INCLUDES GAS GAUGE FAILURE (FALSE READINGS) AND SPEEDOMETER READING INCORRECTLY. THE AMOUNT OF PEOPLE DEALING WITH THESE ISSUES SHOULD BE ENOUGH TO PLACE A RECALL ON THOSE CLUSTERS I WOULD THINK. I HAVE NEVER HAD SO MANY PROBLEMS WITH A 2005 VEHICLE BEFORE LIKE I HAVE HAD WITH MY 2005 BUICK RAINIER. I HAVE RAN OUT OF GAS MANY TIMES BECAUSE OF THIS ISSUE LEAVING ME STRANDED ON THE SIDE OF THE ROAD. SOMETHING HAS TO BE DONE. *JS
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- LAPEER, MI
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER WAS FUNCTIONING ERRATICALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 06/05/12*LJ THE CONSUMER STATED THE PROBLEM HAPPENED AGAIN ON MAY 11, 2012. ACCORDING TO THE INVOICE, THE TRANSMISSION COOLER LINES WERE LEAKING. UPDATED 06/06/12. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK REGAL- WINTER PARK, FL
THE INTERIOR CENTER CONSOLE HAS A BRUSHED CHROME TRIM AROUND THE OUTSIDE AND A MIRROR FINISH CHROME BEZEL DIRECTLY SURROUNDING THE GEAR SHIFTER. I FIRST REALIZED IT TO BE A CONCERN WHEN I WAS DRIVING DIRECTLY INTO THE SUN, AND THE SUNLIGHT REFLECTED OFF THE MIRROR IMAGE CHROME BEZEL, UNDER MY DARK SUNGLASSES, AND DIRECTLY INTO MY EYES, MOMENTARILY BLINDING ME. AS SOON AS I REALIZED WHERE THE BLINDING LIGHT CAME FROM I REMOVED MY RIGHT HAND FROM THE STEERING WHEEL TO BLOCK AS MUCH OF THE GLARING LIGHT AS POSSIBLE. I HAD TO KEEP MY HAND IN THE SAME POSITION UNTIL I TURNED, AND THE SUNLIGHT NO LONGER REFLECTED OFF THE CHROME BEZEL. I HAVE CONTACTED BUICK CUSTOMER RELATIONS ABOUT THIS AND WAS TOLD THEY CANNOT DO ANYTHING OR EVEN CONSIDER IT TO BE A PROBLEM UNLESS A RECALL IS ISSUED, WHICH THEY WON'T DO BECAUSE THEY DO NOT CONSIDER IT A PROBLEM. *JS
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- LADYSMITH, WI
THIS HAS HAPPENED NUMEROUS TIMES. OUR HEADLIGHTS WILL GO OUT AT NIGHT OR ANYTIME. WE WERE ALMOST IN AN ACCIDENT ON MARCH 24,2012 WITH MYSELF AND MY 2 CHILDREN BECAUSE OF THIS THERE WAS ONCOMING TRAFFIC AND I DIMMED MY LIGHT AND THEN EVERYTHING WENT BLACK I COULDN'T SEE THE ROAD AND THE OTHER CAR JUST MISSED FROM HITTING MY VEHICLE. PLEASE HELP IT IS VERY SCARY. THERE HAS BEEN A TIME THAT THIS HAPPENED AND THEN FOR 3 DAYS AFTERWARDS I STILL DIDN'T HAVE ANY LIGHTS DIM OR BRIGHT. *TR
Source: NHTSA WEB SITE -
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2004 BUICK PARK AVENUE- KISSIMMEE, FL
HAD THE REAR WINDOW DEFOGGER ON WHILE DRIVING HOME AT 45 MPH WHICH IS JUST A 15 MINUTE RIDE AND WHEN I PULLED IN MY DRIVEWAY, SMOKE WAS FILING THE CABIN OF THE CAR. I POPPED THE HOOD AND LOOKED FOR DAMAGE AND DID NOT FIND ANY. CLOSED THE HOOD AND NOTICE THE REAR (DRIVER SIDE) PASSENGER SEAT ON FIRE. I RAN IN THE HOUSE AND GOT THE FIRE EXTINGUISHER AND PUT OUT THE FIRE. UNFORTUNATELY THE INSURER DEEMED THE CAR A TOTAL LOSS DUE TO EXTENSIVE FIRE DAMAGE. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- CONNELY , GA
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER MALFUNCTIONED AND THE SPEEDOMETER FAILED. IN ADDITION, THE ABS WARNING LIGHT WAS ILLUMINATED WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE ABS SENSOR AND INSTRUMENT PANEL WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- UNION , NJ
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE PARKED, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FAILURE COULD HAVE OCCURRED BECAUSE A CELL PHONE WAS IN CLOSE PROXIMITY TO THE FRONT PASSENGER SIDE SEAT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- RENO, NV
FUEL GAUGE SHOWED MORE FUEL THAN WHAT WAS ACTUALLY IN FUEL TANK CAUSING VEHICLE TO STALL WHILE DRIVING. FUEL GAUGE NOW READS EMPTY AT ALL TIMES EVEN WHEN TANK IS FULL. *JS
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- BROKEN ARROW, OK
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE PARKED, THE CONTACT NOTICED THAT THE DASHBOARD WAS DELAMINATING NEAR THE FRONT PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 05/10/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE