BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 BUICK LACROSSE- ADELANTO, CA
WHILE DRIVING ON BUSY FREEWAY 2010 BUICK LACROSSE LOSS ALL POWER, WOULDN'T ACCELERATE, COULDN'T DO ANYTHING BESIDES PANIC AND COAST OFF FREEWAY TO MERIDIAN, VERY UNSAFE AND SCARY SITUATION. BUT I WAS TOLD IT WAS A MODULE SWITCH THAT DIDN'T TELL THE TRANSMISSION WHAT TO DO. BUT A NEW TRANSMISSION WAS REPLACE PRIOR TO THAT INCIDENT AND STILL HAVING PROBLEM AFRAID TO DRIVE CAR, IT MIGHT SHUT DOWN AGAIN WHILE DRIVING JUST FEEL UNSAFE TO DRIVE THE CAR, IM TERRIFY OF WHAT WOULD HAPPEN NEXT. *TR
Source: NHTSA WEB SITE -
2003 BUICK REGAL- SUN LAKES , AS
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE THE TURN SIGNALS WERE ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE HOME WITHOUT USE OF THE TURNS SIGNALS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER TOOK A COMPLAINT AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 43,540. UPDATED 12/12/11*LJ THE CONSUMER STATED DURING NORMAL DRIVING CONDITIONS, WHEN HE USED THE TURN SIGNAL, THE ENGINE IMMEDIATELY AND WITHOUT WARNING SHUT DOWN. THE CONSUMER ALSO STATED THE ENGINE SHUT DOWN WHILE STOPPED AT A TRAFFIC SIGNAL. THE PROBLEM WAS DISCOVERED TO BE THE IGNITION SWITCH. UPDATED 12/16/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE FUEL GAUGE AND THE AIR CONDITIONER FAILED. THE DEALER AND THE MANUFACTURER WERE CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- FRANKFORT, KY
THE SPEEDOMETER BEGAN STICKING AT NIGHT. WE KEPT DRIVING THE CAR USING THE RPM GAUGE TO TRY TO JUDGE SPEED. THE SPEEDOMETER WOULD WORK SPORADICALLY. IT NOW DOESN'T WORK. IT SHOW 100 MPH WHEN YOU MAY BE GOING 20 OR IT SHOWS 20 MPH WHEN YOU ARE GOING 60. LAST NIGHT WE WERE SHOWING 45 MILES AN HOUR PARKED IN THE DRIVEWAY. THIS IS DEFINITELY NOT A SAFE WAY TO DRIVE A CAR. I KNOW THAT GM HAS HAD PROBLEMS WITH THIS AND HAS RECALLED SOME TRAILBLAZERS AND TAHOES, BUT SO FAR THEY HAVE NOT DONE ANYTHING TO HELP THE RAINIER OWNERS. THIS IS A COSTLY REPAIR AND IT IS CAUSED BY A NEW DESIGN GM TRIED. *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- OWENSBORO, KY
I WAS GETTING BACK INTO MY CAR AND WENT TO OPEN THE DRIVER'S SIDE DOOR, WHEN THE DOOR HANDLE MECHANISM PULLED OUT OF THE DOOR. I WAS SHOCKED....NEVER EXPERIENCE THIS IN 41YEARS OF DRIVING. *TR
Source: NHTSA WEB SITE -
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2011 BUICK ENCLAVE- PORTLAND, OR
ON INCLINE WHEN IN DRIVE -- ROLLS BACKWARD, INDEFINITELY. ON DECLINE WHEN IN REVERSE -- ROLLS FORWARD, INDEFINITELY. THIS MAKES THE VEHICLE EXTREMELY DANGEROUS TO PARALLEL PARK ON AN INCLINE/DECLINE, AS AT SOME POINT YOU WILL NEED TO TAKE YOUR FOOT OFF THE BRAKE TO GET GOING AND WHEN YOU DO, THE VEHICLE WILL ROLL FORWARD (HOPEFULLY NOT HITTING THE CAR IN FRONT OF YOU) AND THE ACCELERATOR WILL NEED TO BE APPLIED ENOUGH TO MOVE THE HEAVY VEHICLE AGAINST THE GRADE (HOPEFULLY NOT SO FORCEFULLY THAT YOU WILL RISK HITTING THE CAR BEHIND YOU). SERVICE DEPARTMENT AT LOCAL DEALERSHIP POINTED ME TO OWNER'S MANUAL (9-25): "IF THE VEHICLE IS STOPPED ON A HILL, WITH YOUR FOOT OFF THE BRAKE PEDAL, THE VEHICLE MAY ROLL. THIS IS NORMAL AND IS DUE TO THE TORQUE CONVERTER DESIGNED TO IMPROVE FUEL ECONOMY AND PERFORMANCE. USE THE BRAKE TO HOLD THE VEHICLE ON A HILL. DO NOT USE THE ACCELERATOR PEDAL." HOWEVER, THIS OWNER'S MANUAL ENTRY IS IN THE "DRIVE" SECTION, AND SIMILAR STATEMENTS ARE NOT MENTIONED WITHIN THE SECTION ABOUT "REVERSE." *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- BELLE ISLE, FL
OUR 2008 BUICK ENCLAVE HAS LEAKED WATER ON THE PASSENGER FLOOR SO MANY TIMES I HAVE LOST COUNT. I COULD RAISE FISH IN THE VEHICLE. THE FIRST DEALER COULD NOT FIND ANYTHING SO WE WENT TO THE NEXT DEALER WITH THE PASSENGER SIDE SOAKED. THEY STATED IT WAS THE WINDSHIELD SO WE PAID $300. TO HAVE IT RESEATED. NOPE THAT DIDN'T WORK. NEXT THEY HAD THE VEHICLE FOR 10 DAYS STATING THE CARPET WAS SOAKED, THE PADDING UNDERNEATH WAS SOAKED AND THEY WERE BRINGING IN A LEAK SPECIALIST. JUST 2 DAYS AFTER IT LEFT THE SERVICE DEPARTMENT AND THE FIRST RAIN I AM RAISING FISH AGAIN AND IT SMELLS. *TR
Source: NHTSA WEB SITE -
2006 BUICK LUCERNE- VALLEY CENTER, CA
2006 BUICK LUCERNE. CONSUMER STATES COMPLETE LOSS OF STEERING *TGW THE CONSUMER STATED THE DRIVE BELT CAME OFF WHILE DRIVING 45 MPH. THE CONSUMER LOST CONTROL OF THE STEERING WHEEL WHICH BECAME INCREDIBLY HARD TO MANEUVER UNTIL THE ENGINE COMPLETELY STOPPED. THE VEHICLE WAS TOWED TO THE CONSUMERS MECHANIC. *JB
Source: CONSUMER LETTER -
2005 BUICK RAINIER- TUSAN, AZ
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT THE FUEL INDICATOR GAUGE WOULD READ INACCURATELY, MAKING IT DIFFICULT FOR THE CONTACT TO DETECT HOW MUCH FUEL WAS IN THE VEHICLE. THE DEALER DIAGNOSED THAT THE FUEL SENSOR WOULD NEED REPLACING. THE MANUFACTURER ASSISTED THE CONTACT WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- OSSIAN, IA
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED WHILE DRIVING 30 MPH, THE SIDE AIR BAGS SUDDENLY DEPLOYED ERRONEOUSLY. THE CONTACT WAS NOT INJURED DURING THE DEPLOYMENT. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE