BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK ENCLAVE- STERLING HEIGHTS, MI
2009 BUICK ENCLAVE CXL. SINCE 2010 IT HAS LEAKED WATER FROM UNDER THE DASHBOARD ON THE PASSENGER SIDE. THIS YEAR WE HAVE STARTED TO NOTICE IT MORE WHEN THE HEAT CAME AND WE TURNED ON THE AC, THE AC STOPPED WORKING A COUPLE OF TIMES AND WHEN I WOULD TURN MY CAR WHILE DRIVING THERE WOULD BE WATER COMING OUT FROM UNDER THE DASHBOARD FROM THE PASSENGER SIDE ON THE FLOOR AND THE AC WOULD START WORKING AGAIN. FINALLY MY HUSBAND TOOK DOWN THE COVER OFF THE BLOWER MOTOR AND WHEN HE TOOK IT DOWN IT WAS FILLED WITH WATER, HE CLEANED IT AND THE MOTOR STARTED WORKING AGAIN BUT NOT FOR LONG, IT DIDN'T EVEN LAST 3 DAYS AND THE MOTOR BLEW OUT. NOW I AM WITHOUT AC. *TR
Source: NHTSA WEB SITE -
1999 BUICK LESABRE- SCRANTON, PA
THE EVENT LEADING TO THE INCIDENT INVOLVED TURNING ON THE REAR DEFROSTER. AFTER TURNING ON THE REAR DEFROSTER I SMELT SMOKE AND BURNT ELECTRONICS. THE REAR WINDOW WOULD NOT DEFROST. I TURNED THE CAR OFF AND PULLED OFF THE PANEL NEAR THE WIRE RUNNING TO THE REAR WINDSHIELD AND DISCOVERED THE "POWER RADIO AMPLIFIER" HAD MELTED AND CAUGHT FIRE, RESULTING IN BURNS TO THE PANEL AND COMPLETE LOSS OF RADIO AND REAR DEFROSTER. THIS OF COURSE MADE IT IMPOSSIBLE TO DEFROST THE REAR WINDSHIELD. A REPLACEMENT PART WAS BOUGHT AND INSTALLED BY MYSELF (THE WIRING HARNESSES AND CABLES NEEDED TO BE REPAIRED DUE TO SEVERE BURNING AS WELL). I STILL OWN THE OLD BURNT PART. *TT
Source: NHTSA WEB SITE -
1999 BUICK LESABRE- SCRANTON, PA
THERE WERE NO EVENTS LEADING TO THE FAILURE. THE FAILURE WAS SUDDEN IN NATURE. THE FAILURE WAS THE BRAKES ON MY CAR WHICH RESULTED IN A MINOR (NO DAMAGE) ACCIDENT DUE TO LACK OF STOPPING POWER. THE BRAKE LINES RUSTED THROUGH (PICTURES AVAILABLE, THE LINES MAY STILL BE AVAILABLE) CAUSING NEARLY COMPLETE LOSS OF STOPPING POWER. I WAS ABLE TO PULL OVER BUT DID RUN INTO SHRUBBERY RESULTING IN MINOR SCRATCHES TO THE EXTERIOR. I HAD THE CAR BROUGHT HOME AND REPLACED THE RUSTED BRAKES LINES MYSELF WITH NEW TEFLON COATED LINES TO ENSURE FAILURE WOULD NOT OCCUR AGAIN. *TT
Source: NHTSA WEB SITE -
1998 BUICK REGAL- ALBANY, CA
THE VEHICLE HAS HAD 14 POWER WINDOW MECHANISMS REPLACED AND THE WINDOWS CONTINUE TO BE A PROBLEM. 14 REPLACEMENTS IN ONE CAR, THIS CAN'T BE THE ONLY VEHICLE IN WHICH THIS IS OCCURRING. *KB
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- KENTON, OH
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. IN MARCH 2009, WHILE DRIVING 10 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING AND HE WAS UNABLE TO SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAULTY TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. IN JULY 2011, THE CONTACT STATED THE VEHICLE WAS UNABLE TO SHIFT BEYOND SECOND OR THIRD GEAR. THE CONTACT WAS AWAITING DIAGNOSIS FROM THE DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 101,000. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 BUICK REGAL- SOUTH MILWAUKEE, WI
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE VEHICLE WOULD LOOSE POWER STEERING. THE NHTSA CAMPAIGN ID NUMBER: 08V118000 (STEERING), BUT THE VIN WAS NOT A PART OF THE RECALL. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE WITH THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 137,025.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- PINE CITY , MN
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WAS MAKING A LOUD NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT BOTH FRONT WHEEL BEARINGS FAILED DUE TO CORROSION, AS A RESULT BOTH WHEEL HUB BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- TROY, NC
WE HAVE HAD NUMEROUS ELECTRICAL AND MECHANICAL PROBLEMS. THE FAN MOTOR CONTROL MODULE WHEN OUT,THEN THE MODULE THAT CONTROLS THE FUEL INDICATOR AND DISPLAY WENT BAD. NOW LESS THAN 6 MONTHS LATER THE TRANSMISSION HAS GONE BAD. IT IS ONLY WORKING IN 2 & 3. NO OVERDRIVE OR FIRST. THIS LAST PROBLEM SUDDENLY STARTED ON 7/17/11. OUR MECHANIC CAME AND CHECKED IT OUT (HE DID NOT WANT US TO DRIVE IT) AND SAID THE TRANSMISSION WAS ONLY WORKING IN SECOND AND THIRD AND WE SHOULD NOT DRIVE IT AND NEEDS TO BE REPLACED OR REPAIRED. WE ARE STILL PAYING FOR THIS CAR AND FOR THE LAST REPAIRS ON THIS CAR. I HAVE SEEN SEVERAL COMPLAINTS AND SERVICE BULLETINS ON THIS PROBLEM AND THE PROBLEM WITH THE GAS GAUGE. HAS THERE BEEN ANY RECALLS OR ACKNOWLEDGEMENT OF THESE PROBLEMS BY GM? *KB
Source: NHTSA WEB SITE -
1999 BUICK REGAL- WILLIAMSBURG, VA
COMPLETE BRAKE FAILURE 1999 BUICK REGAL. WHILE LEAVING A CAR WASH, EXPERIENCED A TOTAL BRAKE FAILURE. SUBSEQUENT MECHANICAL WORK DETERMINED THE CAUSE TO BE TWO SEVERELY CORRODED BRAKE LINES, ONE FRONT AND ONE REAR BRAKE LINE, BOTH LEAKING BRAKE FLUID.. (THIS FAILURE COULD HAVE HAD CATASTROPHIC RESULTS AS WE WERE PLANNING AN 850 MILE TRIP THE NEXT DAY IN THIS CAR.) MECHANIC SAID THESE BRAKE LINES WERE NOT STAINLESS STEEL , DID NOT APPEAR TO BE PROTECTED BY ANY COATING, AND "WE SEE THIS CORROSION ON CARS FROM THE NORTH". THE CAR LIVED IN CHICAGO FOR ITS FIRST 6 YEARS. *KB
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- YARDLEY, PA
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL GOT STUCK IN A PARTIALLY DEPRESSED POSITION AND THE BRAKES WOULD NOT STOP THE VEHICLE WHEN ENGAGED. THE VEHICLE WAS PLACED INTO NEUTRAL BEFORE CRASHING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT THE PHYSICAL DAMAGES WERE REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE