BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK RENDEZVOUS
    - BUFFALO, NY

    I OWN A 2002 BUICK RENDEZVOUS. I HAVE HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. THE FIRST PROBLEM WAS THE SPEEDOMETER GOING WELL OVER 100MPH WHEN I WAS ONLY DRIVING LIKE 20 OR 30. ALL THE LIGHTS IN THE VEHICLE FLASHES ON AND OFF. THE HEAT SOMETIMES WORKS AND SOMETIMES DONT IT OVERHEATS.NOW THE BIGGEST PROBLEM IS THE INTAKE MANIFOLD GASKET WENT ON ME. I CALLED GM AND THEY TOLD ME THAT THEY DIDNT SHOW ANY RECALLS NOR EVER HAD ANY COMPLAINTS. HOWEVER, I READ THE COMPLAINTS ONLINE ABOUT THE SAME VEHICLE THAT I HAVE AND CLEARLY HAVE ALL THE SAME PROBLEMS. SO THE QUESTION IS WHY DIDNT THIS VEHICLE IN NYS HAVE ANY RECALLS FOR THE MANIFOLD GASKET. IT'S WEIRD TO ME BECAUSE IN CANADA THEY HAD A CLASS ACTION LAWSUIT FOR FAULTY INTAKE MANIFOLD GASKETS ON THE 2002 BUICK RENDEZVOUS. CAN SOMEONE GET SOME ANSWERS. IT WILL BE GREATLY APPRECIATED. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - TOA BAJA , PR

    TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS PARKED THE CONTACT SMELLED A FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A LEAK IN THE FUEL TANK INLET. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK REGAL
    - DICKINSON , TX

    TL*THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED WHILE THE VEHICLE WAS DRIVEN APPROXIMATELY 30 MPH HE NOTICED SMOKE RELEASING FROM THE VENTS. WITHIN A FEW MINUTES AFTER THE VEHICLE WAS PARKED, THE HOOD WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; HOWEVER, THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VIN INFORMATION WAS NOT AVAILABLE. THE CONTACT DID NOT MENTION IF A FIRE OR POLICE REPORT WAS FILED. THE FAILURE AND THE CURRENT MILES WERE 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK LESABRE
    - DAWSONVILLE, GA

    DASH PANEL COVER SEPARATING AND BUCKLING IN FRONT OF DRIVER'S STEERING WHEEL GM WILL NOT REPLACE AND I FEEL IT COULD CAUSE VISIBILITY PROBLEMS LATER. HAVE READ ONLINE OTHER DRIVERS HAVE HAD PROBLEMS WITH IT CAUSING AIRBAG TO DEPLOY ON PASSAGE SIDE IF IT SEPARATES ALL THE WAY ACROSS DASH. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK CENTURY
    - ROSSLYN, VA

    TL* THE CONTACT OWNS A 2005 BUICK CENTURY. THE CONTACT WAS DRIVING 45 MPH WHEN THE SMELL OF GASOLINE BEGAN TO FILL THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE OVERPOWERING ODOR WAS OFTEN UNBEARABLE TO WHERE HE WAS UNABLE TO OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC WAS UNABLE TO DIAGNOSE THE PROBLEM. THE DEALER WAS CONTACTED TO SECURE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE CONTACT BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE OVERPOWERING AND OFFENSIVE ODOR. THE FAILURE MILEAGE WAS 76,860.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - RIDGE, NY

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE ELECTRIC PARKING BRAKE WAS IN WHAT THE CONTACT BELIEVED TO BE AN UNSAFE POSITION ON THE CONSOLE. THE CONTACT STATED THAT IF THE LEVER WAS INADVERTENTLY HIT, IT WOULD CAUSE THE VEHICLE TO COME TO A HALT WHILE DRIVING AT ANY SPEED. THE CONTACT BELIEVED THE FAILURE TO BE A DESIGN FLAW THAT NEEDED TO BE ADDRESSED. IN ADDITION, THE CONTACT STATED THAT WHEN THE ELECTRIC PARKING BRAKE WAS ENGAGED, THE VEHICLE WOULD ABRUPTLY STOP WITHOUT THE ILLUMINATION OF THE BRAKE LIGHTS. THE MANUFACTURE WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE VEHICLE HAS EN ELECTRIC PARKING BRAKE WHICH CAN BE ENGERGIZED BY LIFTING A SWITCH ON THE MIDDLE CONSOLE. IT IS USED WHEN PARKING ON AN INCLINE. THERE IS NO NORMAL FOOT OR HAND LEVER FOR EMERGENCY BRAKING. THE OWNERS MANUAL STATED THE VEHICLE HAS A BRAKE ASSIST FEATURE DESIGNED TO ASSIST THE DRIVER IN AN EMERGENCY SITUATION AND IT IS NOT EPB. THE PROBLEM IS THAT THE EPB CAN BE ACTIVATED WHILE DRIVING IN ANY GEAR POSITION. THE CONSUMER STATED IF THAT WERE TO HAPPEN, IT WOULD BRING THE VEHICLE TO AN ABRUPT STOP SENDING EVERYONE IN THE VEHICLE TOWARD THE WINDSHIELD.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK RIVIERA
    - SAINT CLOUD, FL

    TL* THE CONTACT OWNS A 1997 BUICK RIVIERA. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS A PUDDLE OF OIL ON THE ENGINE DUE TO AN OIL LEAK FROM THE VALVE COVERS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - INDEPENDENCE, MO

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 22 MPH OVER A ROAD BUMP, THE FOUR SIDE AIR BAGS DEPLOYED ABRUPTLY WITH A LOUD NOISE. THERE WAS NO IMPACT TO THE VEHICLE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED BODY BRUISES AS A RESULT OF THE EXTENSIVE FORCE DURING THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE AND DECLARED THE AIR BAG DEFECT AS A PRODUCT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,133. UPDATED 08/31/11 *BF THE CONSUMER STATED THE RIGHT FRONT WHEEL HIT THE CURB AND THE AIR BAGS SHOULD NOT HAVE DEPLOYED. 01/30/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK RENDEZVOUS
    - ROCHESTER HILLS, MI

    BRAKE FAILURE DUE TO CORRODED BRAKE LINE ON FIREWALL ABOVE EXHAUST PIPE. I WAS ABLE TO BRING CAR TO FULL STOP USING EMERGENCY BRAKE. BECAUSE OF LIGHT TRAFFIC AND LOW SPEED MAJOR ACCIDENT WAS AVOID. BRAKE LINE FIXED BY SHELTON BUICK DEALER IN ROCHESTER HILLS AND PRICE WAS $429.70. I'M FINDING OUT THAT THIS IS COMMON PROBLEM WITH THIS TYPE OF GM VEHICLES.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 1997 BUICK PARK AVENUE
    - ARVADA, CO

    STARTED TO HAVE STRONG ODOR OF GASOLINE INSIDE OF CAR WHEN ENGINE WAS RUNNING. I CHECKED TO SEE IF THERE WAS GASOLINE LEAKING FROM MOTOR WHEN I HAD THE ENGINE TURNED OFF WITHOUT ANY LUCK. HAD TO KEEP WINDOWS ROLLED DOWN BECAUSE ODOR WAS SO STRONG FROM THE GASOLINE FUMES. THIS ALL HAPPENED ONE WEEK BEFORE I WAS ADMITTED TO THE HOSPITAL FOR RESPIRATORY ISSUES. ON JUNE 4TH WAS ADMITTED TO HOSPITAL WITH RESPIRATORY PROBLEMS FOR THREE DAYS IN THE TELEMETRY UNIT FOR RESPIRATORY DISTRESS. ON JUNE 10, 2011, I TOOK THE CAR TO MY MECHANIC AND HE DISCOVERED A PIN HOLE LEAK IN THE PLASTIC FUEL RAIL ON THIS CAR. MY MECHANIC SAID THIS IS A HIGH PRESSURE FUEL RAIL AND GM MADE THIS OUT OF PLASTIC THAT FAILED. HE SAID THE CAR IS CAN NOT BE DRIVEN THAT WAY IT IS AND THAT THE PART NEED TO FIX THE PROBLEM IS NOT AVAILABLE PER THE GM DEALERS. HE ALSO TOLD ME THIS PART MAY BE UNDER A RECALL NOTICE AND THAT I SHOULD CHECK IT OUT. HE SAID IT WAS A WONDER THE CAR HAD NOT CAUGHT ON FIRE SINCE THE ENTIRE ENGINE WAS COVERED IN GASOLINE FROM THE LEAK FROM THE FUEL RAIL. I CONTACTED A BUICK DEALERSHIP CALLED GRAND AUTO, INC. IN THORNTON, CO AND TALKED WITH THE PARTS DEPARTMENT AND THE SERVICE DEPARTMENT. I TALKED WITH THE SERVICE DEPARTMENT MANAGER NAMED BRIAN VAUGHN AND HE AND THE PARTS DEPARTMENT SAID THERE WAS NOT A PROBLEM WITH THIS PART AND THEY REFUSED TO EVEN LISTEN TO ME CONCERNING THE ISSUE. I LOOKED ON THE NHTSA WEB SITE AND FOUND MANY OTHER PEOPLE HAVING THE SAME PROBLEM WITH THIS SAME PART THAT I HAVE. THERE HAVE BEEN OTHER RECALLS ON THIS YEAR AND MODEL CAR BUT GM NEVER NOTIFIED THE OWNERS ABOUT THE RECALLS UNTIL THEY HAD CLASS ACTION LAW SUITS AGAINST THEM. I NOW RESPIRATORY PROBLEMS ISSUES BECAUSE OF THIS DEFECTIVE PART.

    Source: PORTABLE SAFETY COMPLAINT FORM