BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 BUICK LESABRE- MONTICELLO, AR
THE FIRST INCIDENT WAS AROUND 40,000 MILES. THE GAS GAUGE WOULD NOT WORK, AFTER FILLING IT UP THE GAUGE WOULD "STICK" OR THE HAND WOULD DROP DOWN TO THE THERMOSTAT NEEDLE. VERY ERRATIC. CARRIED IT TO THE DEALER AND NATURALLY, EVERYTHING APPEARED TO BE WORKING. 52,000 MILES AND THE GAUGE IS DEAD - OF COURSE THE WARRANTY WAS OUT ALSO. IT WAS EXPLAINED THAT I WOULD HAVE TO REPLACE THE ENTIRE CLUSTER OF GAUGES AND I COULD NOT AFFORD THAT AT THE TIME. CAR NOW HAS 79,000 MILES, I HAVE BEEN USING THE ODOMETER SO I WILL KNOW WHEN I NEED GAS. A FEW WEEKS AGO, LOOKED AT THE SPEEDOMETER AND IT READ MY SPEED AS 120 MPH. I IMMEDIATELY PULLED OVER AND AT A DEAD STOP, THE SPEEDOMETER WAS SETTING ON 60 MPH. NOW I AM CONCERNED ABOUT THE ENTIRE CLUSTER READINGS. THE THERMOSTAT WILL JUMP UP TO THE RED, HOT READING WHICH IS WRONG. NOW I AM GOING TO BE OUT HUGE DOLLARS THAT APPEARS TO BE SOMETHING GM SHOULD REPAIR. *TR
Source: NHTSA WEB SITE -
2001 BUICK REGAL- DURANT, MS
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE LOST POWER AND THE ENGINE CAUGHT FIRE. THE CONTACT DID NOT MENTION IF THERE WERE ANY INJURIES OR IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE ENGINE WIRING HARNESS. NHTSA CAMPAIGN ID NUMBER 09V116000, ENGINE AND ENGINE COOLING WAS RECEIVED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WAS 115,027.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- THERESA, WI
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT STATED THAT AFTER REFUELING, THE FUEL GAUGE WOULD NOT READ THE ACTUAL LEVEL OF GASOLINE IN THE FUEL TANK. IN ADDITION, WHEN REFUELING, THE PUMP WOULD SHUT OFF BEFORE THE TANK WAS HALF FULL. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR REPAIRED. THE DEALER WAS CONTACTED AND THEY INFORMED HER THAT THEY ARE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE. UPDATED 09/01/2011 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- DALTON, MA
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE FUEL GAUGE AND THE SPEEDOMETER FAILED. THE FUEL LEVEL GAUGE WOULD CONSTANTLY DISPLAY AN EMPTY READING. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK TERRAZA- CAPE ELIZABETH, ME
THE POWER STEERING RACK FAILED, MAKING IT DIFFICULT TO CONTROL/STEER THE VEHICLE AT LOW SPEEDS. I HAVE SINCE HEARD THIS REFERRED TO AS "GM POWER STEERING SYNDROME." IT IS A COMMON PROBLEM OF GM CARS WHERE THE VALVE IN THE POWER STEERING RACK HAS PROBLEMS. THE POWER STEERING FLUID CANNOT GET THROUGH, PARTICULARLY AT LOW SPEEDS, MAKING IT VERY DIFFICULT TO STEER. (AT HIGHER SPEEDS - WHEN THE ACCELERATOR IS DEPRESSED - THERE IS EXTRA PRESSURE FORCING THE FLUID THROUGH, SO IT IS A BIT EASIER TO STEER AT HIGHER SPEEDS. THE VALVE FAILURE RESULTED IN FAILURE OF THE RACK, PUMP, AND WHOLE SYSTEM.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2010 BUICK LACROSSE- OPELOUSAS, LA
2010 BUICK LACROSSE. (LAWYER ON BEHALF OF CLIENT) CONSUMER HAS SEVERAL DEFECTS WITH VEHICLE SUCH AS BACK FIRING, MALFUNCTION LIGHT, CAR FALLS DEAD IN TRAFFIC, STEERING WHEEL LOCKS *TGW
Source: CONSUMER LETTER -
2010 BUICK LACROSSE- DAYTON, OH
TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD REST ON THE FRONT PASSENGER SEAT WAS TOO BIG AND WHEN HE LOOKED TO HIS RIGHT IT WOULD BLOCK HIS VISION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE DEALER WAS AWARE OF THE FAILURE AND ADVISED HIM THAT THEY COULD NOT CHANGE IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,045. UPDATED 07/08/11*LJ UPDATED 07/20/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- SABINA, OH
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. WHILE PARKED, THE CONTACT REFUELED THE VEHICLE AND NOTICED THAT THE FUEL GAUGE INDICATOR WAS FLUCTUATING IN BETWEEN READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN INDICATED THAT THE FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE11014 (FUEL SYSTEM, OTHER FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM) THAT COULD POTENITALLY HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- HOLIDAY, FL
THE DASHBOARD IS SEPARATING OR PEELING APART. IT STARTED A YEAR AGO, IT WAS ABOUT 12 INCHES WIDE, NOW IT HAS SEPARATED ALL THE WAY TO THE PASSENGER SIDE OF THE DASH AND SICKS UP INTO MY VIEW ABOUT 5-6 INCHES. IT IS MY UNDERSTANDING THAT THIS CAN CAUSE THE AIRBAG TO DEPLOY FOR NO REASON ON THE PASSENGER SIDE. THIS PROBLEM IS CAUSING MY CAR TO BE UNSAFE TO DRIVE. IT IS OBSTRUCTING MY VIEW AND COULD BE LETHAL TO THE PASSENGER. IT IS AN OBVIOUS DEFECT DUE TO POOR ENGINEERING AND SHOULD BE RECALLED IMMEDIATELY.
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 BUICK LESABRE- GAINESVILLE, FL
THE DASHBOARD ON MY 2003 BUICK LESABRE BEGAN TO SEPARATE AND PEEL AWAY FROM THE BODY AND BUCKLE OUT TOWARD THE PASSENGER SECTION OF THE VEHICLE. THIS CANNOT BE PUSHED BACK INTO PLACE. IT WILL VERY LIKELY PROPOSE A SAFETY ISSUE IF THE AIR BAGS NEED TO BE DEPLOYED OR MAY EVEN CAUSE PREMATURE AIR BAG DEPLOYMENT. *TR
Source: NHTSA WEB SITE