BUICK Complaints

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WOULD SPORADICALLY ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE FAILURE WAS NON-REPAIRABLE. YET, ADVISED THAT IF THE FAILURE WAS NOT REPAIRED, THE BRAKES WOULD EVENTUALLY FAIL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 06/17/11*LJ UPDATED 06/27/11

VEHICLE DRIVER COMPLAINED OF SQUEAKING SOUND FROM LEFT FRONT OF VEHICLE. INSPECTED VEHICLE AND DISCOVERED LEFT FRONT STRUT ASSEMBLY HAD COLLAPSED. THE STRUT HOUSING FAILED AT THE COIL SPRING SUPPORT ALLOWING THE STRUT HOUSING TO CONTACT THE TIRE WEARING THE TREAD ON THE TIRE BELOW MINIMUM SAFETY SPECIFICATIONS. VEHICLE IS EQUIPPED WITH MAGNETIC RIDE SUSPENSION. STRUT ASSEMBLY HAD TO BE REPLACED. *TR

I WAS MAKING A LEFT TURN AND THE STEERING LOCKED AND THERE WAS A LOUD BANG. I WASN'T ABLE TO COMPLETE THE TURN CAUSING ME TO DRIVE OFF THE ROAD AND ONTO A LAWN. THE STEERING WHEEL WOULDN'T GO BACK TO THE CORRECT POSITION AND IT SEEMED TO BE IN MANUAL STEERING MODE. I COULD BARELY MOVE THE WHEEL. THE CAR IS NOT DRIVABLE AT THIS TIME. *TR

MY WIFE WAS STRANDED WITH NO GAS EVEN THOUGH THE GAS GAUGE SAID 1/2 FULL - TOOK TO DEALER AND THEY SAID SENDER UNIT WAS BAD, THEY SAID IT WAS ALL TOO COMMON ON THIS VEHICLE. *TR

DASHBOARD IS WRINKLED ABOVE INSTRUMENT PANEL AND IS PULLING AWAY FROM FRONT NEXT TO WINDSHIELD. IS CONTINUING TO GET WORSE. CONCERNED OF SAFETY THAT AIRBAG MAY DEPLOY WHILE DRIVING.

FUEL GAUGE STOPPED WORKING AT 115,000 MILES. I WILL SHOW FULL AND TWO SECONDS LATER IT WILL SHOW EMPTY EVEN IF IT IS FULL. WE HAVE TO WATCH FUEL USAGE MY MILEAGE. *TR

GAS GAUGE SWINGING ERRATICALLY BACK AND FORTH. NOT SURE HOW MUCH GASOLINE I HAVE. *TR

DASH COVER IS PEELING. CONCERN FOR SAFETY IF AIR BAG DEPLOYS BECAUSE OF PROBLEM. *TR

THE DASH COVERING HAS BEGUN SHRINKING OR PULLING AWAY FROM THE WINDSHIELD FOR SOME TIME NOW. DON' KNOW IF THIS WILL ULTIMATELY COMPROMISE THE AIR BAG SYSTEM OR NOT. IT IS JUST PLAIN SHODDY WORKMANSHIP. MY 1991 LESABRE INTERIOR HELD UP MUCH BETTER THAN THIS 2001. *TR

ON OR ABOUT MAY 8, 2011 AT APPROXIMATELY 3 PM MY SON AND HIS FRIEND WERE DRIVING IN THE BUICK. MY SON TRIED TO TURN THE CAR AT AN INTERSECTION AND THE POWER STEERING WAS GONE. BETWEEN THE TWO OF THEM THEY WERE ABLE TO GET THE CAR TURNED. THEY DROVE THE CAR TO MY HOUSE A FEW BLOCKS AWAY. I WENT OUT AND SAW A LARGE PUDDLE OF FLUID UNDERNEATH THE CAR. I DISCOVERED THAT IT WAS POWER STEERING FLUID. I DID HAVE THIS CAR TOWED TO MY MECHANIC. MY MECHANIC INFORMED ME THAT THE HOUSE FITTING ON THE POWER STEERING FAILED. HE STATED THIS IS A RE-ENGINEERED GM PART ONLY AVAILABLE VIA GM. HE STATED THAT THE RE-ENGINEERED DESIGN DID NOT ALLOW FOR A REPLACEMENT OF THE HOSE SINCE THE PUMP WOULD ALSO NEED TO BE REPLACED ACCORDING TO GM. HE QUOTED ME $650 PARTS AND LABOR. I DID CALL GM ON OR ABOUT MAY 10 2011 AND SPOKE WITH BRIONNA. SHE ASKED ME TO HAVE THE CAR TAKEN TO A GM DEALER AT MY EXPENSE AND I WOULD HAVE TO PAY A DIAGNOSTIC FEE. I DID PAY TO HAVE THIS CAR TOWED A 2ND TIME TO COMMUNITY MOTORS. SHE STATED THEY WOULD COMMUNICATE TO SEE IF THERE WAS ANY ASSISTANCE THEY COULD OFFER. I SPOKE WITH DENNIS FROM COMMUNITY ON MAY 11 2011 AND I WAS TOLD THERE WAS A P/S STEERING FAILURE AND THE HOSE AND PUMP WOULD NEED REPLACED. "AROUND $900." WAS WHAT I WAS QUOTED. I AGAIN SPOKE WITH BRIONNA ON MAY 11 AND SHE TOLD ME THAT SHE WOULD HAVE A DISTRICT REP IN CONTACT WITH ME ONCE HE COMPLETED HIS INVESTIGATION. I SPOKE WITH LARRY ON MAY 11 WHO ASKED SOME QUESTIONS AND TOLD ME THAT HE WOULD BE IN CONTACT WITH ME. THE ENTIRE TIME THE CAR SAT AT THE GM DEALER I RECEIVED 2 CALLS A DAY ASKING ME TO AUTHORIZE THE REPAIR. I STATED THAT GM WAS INVESTIGATING THIS ISSUE AND THEY SHOULD BE IN CONTACT WITH THEM. DENNIS SAID NO ONE FROM GM HAS TOLD US THEY WILL FIX THE CAR. AS SUCH ON 5/12/2011 I DID GO PICK THIS CAR UP. PLEASE NOTE I WAS ABLE TO DRIVE THIS CAR AWAY. THE FAILURE IS NOT A COMPLETED FAILURE.