BUICK Complaints

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION OR TURN THE KEY TO START THE VEHICLE. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE CONTACT STATED THE GEAR SHIFT LEVER HAD TO BE MOVED BACK AND FORTH BETWEEN VARIOUS GEARS BEFORE REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIANS STATED THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BUT THE FAILURE CONTINUED. THE DEALER WAS CONTACTED A SECOND TIME AND THE CONTACT WAS INFORMED THE GEAR SHIFT SWITCH IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

WE ARE REPAIRING A 2007 BUICK LACROSSE CX FOR A CUSTOMER AND ARE UNABLE TO COMPLETE REPAIRS BECAUSE GM DOES NOT HAVE A DRIVER'S SIDE CURTAIN AIRBAG AVAILABLE AND APPARENTLY DOES NOT HAVE ANY IN LINE TO BE PRODUCED. WE HAVE BEEN WAITING FOR SEVERAL WEEKS FOR THIS SAFETY PART FOR A FOUR YEAR OLD CAR AND THE PART IS NOT AVAILABLE NATIONALLY. *TR

THE VEHICLE FUEL GAUGE IS ERRATIC AND INACCURATE! WHEN THE TANK IS FILLED IT SHOWS EMPTY AND DISPLAYS A LOW FUEL LEVEL WARNING. AS THE TANK DRAWS FUEL IT FLUCTUATES BETWEEN FULL AND EMPTY. AT ONE POINT IT WOULD STABILIZE AT A CERTAIN LEVEL BUT NOWADAYS IT EITHER SHOWS FULL OR EMPTY. I TRACK MILEAGE AND FUEL USE BUT WOULD NOT TRUST THE VEHICLE FOR SAFETY CONCERNS WITH OTHER FAMILY MEMBERS SINCE THERE IS NO SURE FIRE WAY TO KNOW IF/WHEN THE VEHICLE WILL RUN OUT OF FUEL! I ONLY LET THEM USE IT WHEN I KNOW IT IS FULL AND THEY ARE ONLY MAKING SHORT LOCAL TRIPS.

THE FIRST INCIDENT WE RAN OUT OF FUEL WITH THE FUEL GAUGE SHOWING WE STILL HAD FUEL IN THE TANK. NEXT INCIDENT, THE OIL PRESSURE GAUGE INDICATED A VERY HIGH OIL PRESSURE READING, LEADING ME TO BELIEVE SOMETHING WAS WRONG WITH THE ENGINE. TOOK THE CAR HOME AND DROVE ANOTHER VEHICLE UNTIL I COULD DO SOME TESTING ON THE VEHICLE. OIL GAUGE RETURNED TO NORMAL OPERATION. IN APRIL OF 2010 I WAS DRIVING EXITING AN INTERSTATE HIGHWAY ONTO A FOUR LANE ROAD AND THE SPEEDOMETER READING BECAME INACCURATE. I WAS TRAVELING FASTER THAN THE INDICATED SPEED. AFTER STOPPING AT AN INTERSECTION THE SPEEDOMETER NEVER MOVED FROM ZERO WHEN I WAS MOVING DOWN THE ROAD. THIS OCCURS AFTER A BRIEF PERIOD OF DRIVING. MECHANICS I HAVE SPOKEN TO INFORM ME THIS IS A COMMON OCCURRENCE WITH THIS MODEL VEHICLE. GAUGES SUCH AS FUEL GAUGE, OIL PRESSURE, TACHOMETER AND SPEEDOMETER ARE NOT TRUSTWORTHY AND GIVE INACCURATE READINGS. THIS IS A VERY EXPENSIVE ITEM TO REPLACE AND SHOULD BE CONSIDERED A SAFETY HAZARD BECAUSE YOU CANNOT DETERMINE YOUR SPEED AT ANY GIVEN MOMENT.

THE LEATHER COVERING ON THE DASH DETACHED FROM THE DASHBOARD AT THE WINDSHIELD ON THE DRIVER SIDE OF THE CAR. OUR CONCERN IS; IF THE CAR IS IN A CRASH WILL THE AIRBAG OR IMPACT CAUSE THE REMAINDER OF THE DASH TO DETACH AND CAUSE ADDITIONAL INJURY TO THE PASSENGERS. BUICK CLAIMS THERE IS NO SAFETY ISSUE AND WILL NOT REPAIR THE DASH.

FUEL GAUGE SAID I HAD 1/8 TANK OF GAS WHEN VEHICLE SPUTTERED AND DIED. VEHICLE WAS BLOCKING A LANE OF TRAFFIC ON A BUSY STREET. VEHICLE HAD TO BE PUSHED OFF THE ROAD WITH HELP OF GOOD SAMARITAN. DEALER VERIFIED VEHICLE WAS OUT OF GAS AND SENDING UNIT WAS AT FAULT.

TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THE FUEL GAUGE WOULD INACCURATELY SHOW THAT THE FUEL TANK WAS FULL AT ALL TIMES. AFTER HE WOULD REFUEL, THE FUEL GAUGE WOULD NOT MOVE. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO A LOCAL DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,867. UPDATED 06/17/11 *BF UPDATED 06/27/11

TL* THE CONTACT OWNS 2007 BUICK LACROSSE CX. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE HIGH BEAM HEADLIGHTS TO CONTINUE DRIVING WITH PROPER ILLUMINATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE PERSISTED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. UPDATED 06/17/11 *BF UPDATED 1/24/2012 *LN *TR

1998 BUICK LESABRE CRASHED AT LOW SPEED CAUSING PROPERTY DAMAGE, ENGINE CUT OUT WHILE DRIVING AT LOW SPEED. CAR WAS DECLARED A TOTAL LOSS, LEAVING ME WITH BILLS OF OVER $10,000 FOR LOST CAR, REPAIRS, INSURANCE. PROBLEM HAD ARISEN ON AND OFF SINCE ACQUIRING CAR AT 65,000 MILES..TWICE TAKEN IN TO GM DEALERSHIP FOR THIS PROBLEM. COULD NOT FIND ANYTHING WRONG. PROBLEM WOULD DISAPPEAR FOR MONTHS AND THEN REAPPEAR. NUMEROUS MECHANICS CHECKED AND COULD NOT FIND SOURCE OF PROBLEM. AFTER CAR WAS DECLARED A TOTAL, NEWS STORY RAN ABOUT TOYOTA CARS STALLING OUT DUE TO DEFECTIVE ENGINE CONTROL MODULES (NHTSA REPORT #PE09054). THE DEFECTIVE PART WAS MADE BY DELPHI..WHICH WAS OWNED BY GENERAL MOTORS..MAKERS OF THE BUICK LESABRE. I CONTACTED GM HEADQUARTERS TO ASK IF THE CONTROL MODULE IN MY PART WAS MADE BY GM/DELPHI. THEY REFUSED TO ANSWER ME, SAYING THAT AS NO RECALL HAD BEEN ISSUED AND MY CAR WAS GONE,THEY COULD DO NOTHING FOR ME. MEANWHILE, IT TURNS OUT THAT GM DID OWN DELPHI IN 1998, DID MANUFACTURE THOSE MODULES, WHICH HAD TO HAVE BEEN IN THE BUICK LESABRES,AND WERE YEARS LATER CAUSING IDENTICAL ENGINE FAILURES IN TOYOTAS. THOSE PARTS ARE OUT THERE TODAY, WAITING FOR SOMETHING HORRIBLE TO HAPPEN. AMONG THE 12 SUMMARIES YOU HAVE ON YOUR SITE FOR ELECTRICAL PROBLEMS WITH BUICK LESABRES, ONE IS EVEN WORSE THAN MINE "REPORT #9001048 "COMPLETE ELECTRICAL FAILURE ON A MAJOR HIGHWAY WITH A TRAGEDY BARELY AVOIDED, TRANSMISSION FAILURE". WHEN I PURCHASED THE CAR AT 65,000 MILES IT HAD A SERIOUS TRANSMISSION PROBLEM AS WELL, WHICH WAS FOUND AND FIXED. THE ELECTRICAL PROBLEM PERSISTED UNTIL THE ENGINE CUT OUT WHILE DRIVING AT LOW SPEED IN THE MIDDLE OF THE AFTERNOON, ON A BUSY LOCAL ROAD. WHEN THE ENGINE FAILED, THE BRAKES FAILED. I COULD NOT STOP THE CAR. QUICK THINKING PUT ME UP AGAINST A TELEPHONE POLE SO NO LIVES WERE LOST. MANY OF YOUR OTHER COMPLAINTS MENTION COMPLETE ELECTRICAL FAILURE WITH THIS CAR. INVESTIGATION ANYONE? *TR

DASH PAD IS SEPARATING FROM THE DASH ABOVE THE STEERING WHEEL ALONG THE WINDOW LINE . CONCERNED THAT IT WILL ACTIVATE THE AIR BAGS - *TR