2005 CADILLAC CTS Complaints

TL*THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED THE TRUNK LID CLOSED ON ITS OWN WHEN THE CONTACT WAS STANDING UNDERNEATH IT. THE CONTACT STATED THAT IT HIT HER SEVERELY ON THE HEAD AND LOST CONSCIOUSNESS. SHE BEGAN EXPERIENCING FORGETFULNESS AND DEPRESSION AFTER THE INCIDENT. SHE CLAIMED SHE HAS NO HISTORY OF HEADACHES, AT THE MOST MAYBE ONE OR TWO A YEAR. NOW THE HEADACHES ARE CONSTANT. THE CONTACT WENT TO THE DOCTOR AND HE STATED THAT SHE SUFFERED A CONCUSSION. THE CONSUMER WAS INFORMED GASOLINE ESCAPED FROM THE STRUTS WHICH CAUSED IT TO FAIL. UPDATED.

MY "SERVICE AIR BAG" LIGHT CAME ON RECENTLY AND I ALSO NOTICED THAT THE PASSENGER AIRBAG WOULD DETECT A PERSON IN THE PASSENGER SEAT. I WENT ONLINE TO DISCOVER THAT THERE WAS A RECALL ON 2005 CADILLAC CTS MODELS. WHEN I TOOK MY CAR TO THE GM DEALERSHIP THEY STATED THAT THERE WAS NO RECALL FOR MY CAR AND SAID THAT THEY COULD LOOK AT IT BUT I WOULD BE CHARGED TO FIX IT. I THEN CALLED MY NEAREST CADILLAC DEALERSHIP AND THEY ALSO STATED THAT MY CAR HAD NO RECALLS ON IT AND THAT I COULD TAKE IT IN TO BE FIXED BUT THEY WOULD CHARGE ME. MY VEHICLE ONLY HAS 68,000 MILES AND I FEEL THAT MY VEHICLE SHOULD BE INCLUDED IN THE RECALL FOR THIS ISSUE. *TR

IN JANUARY I HEARD THERE WAS A RECALL ON THE 2005 CADILLAC CTS FOR A POSSIBLE FAILURE OF THE PASSENGER SEAT AIR BAG SENSOR. IN LATE FEBRUARY WHILE ON VACATION, THE AIR BAG SERVICE LIGHT CAME ON EVERY TIME I STARTED MY CAR. I THEN NOTICED THE PASSENGER AIR BAG ON/OFF MESSAGE ON THE REAR VIEW MIRROR SHOWED THE AIR BAG WAS OFF ALL THE TIME. EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT IT SHOWED OFF. UPON RETURNING FROM VACATION IN EARLY MARCH, I CALLED THE CADILLAC DEALER WHERE I PURCHASED THE VEHICLE IN DECEMBER 2004 AND WAS TOLD THAT ACCORDING TO GENERAL MOTORS RECORDS MY VEHICLE WAS NOT INVOLVED IN THE RECALL FOR THE AIR BAG SENSOR (10V-644000). I THEN CALLED CADILLAC CUSTOMER ASSISTANCE AND WAS TOLD THE SAME THING. I ASKED WHY MY VEHICLE WAS NOT INVOLVED WHEN IT APPEARED I WAS HAVING THE PROBLEM ADDRESSED IN THE RECALL. I WAS TOLD I COULD WAIT TO SEE IF IT WOULD BE IN THE FUTURE AND I TOLD THE REPRESENTATIVE THAT IF I WAITED IT WOULD NEGATE THE PURPOSE OF HAVING A PASSENGER AIR BAG IF IT WOULD NOT WORK. I WAS TOLD I COULD HAVE THE REPAIRS COMPLETED AT MY EXPENSE BUT AS FAR AS THEY WERE CONCERNED MY VEHICLE WAS NOT IN THE PREVIOUSLY MENTIONED RECALL. ON MARCH 7, 2001 I HAD THE VEHICLE CHECK AT MY LOCAL REPAIR SHOP AND THEY VERIFIED THE PASSENGER SEAT OCCUPANT SENSOR HAD TO BE REPLACED. THEY INSTALLED THE NEW MODULE KIT AND IT COST ME $451.78. I CALLED CADILLAC CUSTOMER ASSISTANCE AND WAS TOLD MY VEHICLE WAS NOT INVOLVED IN THE RECALL EVEN THOUGH I HAD THE PROBLEM ADDRESSED IN THE RECALL. I'M SEEKING REIMBURSEMENT FOR REPAIRS THAT SHOULD HAVE BEEN FIXED UNDER RECALL 10V-64000. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT AS A PASSENGER EXITED THE VEHICLE, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAG: FRONTAL: SENSOR/CONTROL MODULE) BUT THE CONTACTS VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THE PASSENGER AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE STATING THE AIR BAG WAS INOPERABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V644000, (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE) AND STATED THAT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLUNKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE PINION BUSHING FOR THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 129,000. UPDATED 08/15/11

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE PASSENGER AIR BAG SENSOR FAILED AND THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE PASSENGER PRESENCE SYSTEM CONTROL MODULE WOULD NEED REPLACING. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER :(10V644000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

THE "SERVICE AIR BAG" LIGHT CAME ON. BROUGHT THE CAR TO THE DEALERSHIP ON 2/26/2010. THE SAID THE SEAT WEIGHT SENSING MODULE WAS BAD AND OFFERED TO REPAIR IT AT ABOUT $611.00. THEY SAID IT WAS NOT COVERED BY ANY WARRANTY OR RECALL. I CALLED CADILLAC CUSTOMER SERVICE ON 2/22/2011 AFTER DISCOVERING RECALL # 10V644000. I SPOKE TO A MAN NAMED JOHN WHO SAID THE RECALL DOES NOT APPLY TO THAT VIN, AND REFUSED TO HELP OR TO REFER ME TO A SUPERVISOR. SIMILARLY, AROUND THE SAME TIME, I HAD TO HAVE THE ECU RE-FLASHED AT A COST OF$110.00, BECAUSE THE CAR WAS SHUDDERING UNDER ACCELERATION. I GOT THE SAME ANSWER, EVEN THOUGH I ADVISED THEM OF RECALL #06V020000, THAT MY VIN WAS NOT COVERED UNDER THAT RECALL. IT APPEARS THAT THIS IS A DELIBERATE EFFORT BY CADILLAC NOT TO AVOID PERFORMING RECALLS. I REQUEST THAT THIS VIN BE INCLUDED IN THE ABOVE REFERENCED RECALLS, AND THAT CADILLAC'S PATTERN OF BEHAVIOR BE INVESTIGATED.

I HEARD ABOUT THE RECALL ON THE 2005 CADILLAC CTS REGARDING THE AIR BAG PASSENGER SENSING SYSTEM AND SO I CALLED AND WAS TOLD MY VIN WAS NOT INCLUDED IN THE RECALL. BUT AS I EXPLAINED TO THEM, I REPLACED THAT EXACT ITEM IN NOVEMBER OF 2009. MY VIN NUMBER IS [XXX] AND I FEEL LIKE I SHOULD BE REIMBURSED FOR THIS REPAIR. PLEASE INCLUDE MY VEHICLE IN THIS RECALL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE VEHICLE WAS BEING SERVICED AT AN AUTHORIZED DEALER FOR AN UNRELATED ISSUE WHEN HE WAS ADVISED THAT THE REAR DIFFERENTIAL PINION SEAL WAS LEAKING. THE REAR DIFFERENTIAL PINION SEALS WERE REPLACED. THE CONTACT LOCATED A RECALL IN REGARDS TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS VIN WAS NOT PART OF THE RECALL. THE VEHICLE WAS REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 95,000.