2013 CADILLAC CTS Complaints
View complaints related to 2013 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2013 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC CTS- EAST HAVEN, CT
ON 8/9/13 DURING A LANE CHANGE ON THE HIGHWAY UNDER ACCELERATION THE CAR DOWNSHIFTED AND THE RPM WENT HIGH AND THE CAR HAD NO POWER AND SEEMED TO JUST COAST. I LET OFF THE GAS TO LET THE ENGINE RPMS COME BACK DOWN AND I CHECKED THE AUTOMATIC SHIFTER TO MAKE SURE IT WAS STILL IN DRIVE (AND IT WAS). WHEN THE ENGINE RPMS CAME DOWN THE POWER ALSO CAME BACK TO THE WHEELS. I HAVE EXPERIENCED A RANDOM SHUDDER IN THE CAR UNDER LIGHT THROTTLE WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING (SUCH AS IN TRAFFIC) BOTH PRIOR TO AND AFTER THIS EVENT. THE DEALER COULD NOT DUPLICATE THE PROBLEM DURING A TEST DRIVE. ON 5/3/14 I WAS BACKING UP IN A DRIVEWAY UPON STARTING THE CAR AND THERE WERE NO POWER BRAKES. I PRESSED THE BRAKE PEDAL TO THE FLOOR AND DID MANAGE TO STOP THE CAR. ONCE I LIFTED OFF OF THE BRAKE PEDAL THE POWER BRAKES SEEMED TO WORK. THIS IS ANOTHER RANDOMLY OCCURRING PROBLEM WITH THIS CAR. UPON DRIVING THE CAR IMMEDIATELY UPON STARTUP THE POWER BRAKES DO NOT SEEM TO WORK FOR 30 SECONDS TO A MINUTE. I HAVE HAD THIS PROBLEM RANDOMLY BEFORE THIS DATE (I NOTICED IT BEFORE LAST WINTER) BUT IT SEEMS TO BE GETTING WORSE. HOPEFULLY THE DEALER CAN DUPLICATE THIS PROBLEM. ON 5/6/14 I WAS DRIVING ON A SIDE STREET AND LOST ALL ENGINE POWER, POWER STEERING AND POWER BRAKES. THE DEALER TOLD ME THE ENGINE SEIZED UP. THE CAR HAD APPROX. 14,400 MILES ON IT AT THE TIME OF THE 5/6/14 INCIDENT. THE CAR IS AT THE DEALERSHIP NOW FOR REPAIR. *TR UPDATED 12/8/2014*JS
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- CHAMPLAIN, NY
I JUST BOUGHT THIS VEHICLE 5 DAYS AGO. YESTERDAY WHEN I STOPPED AT RED TRAFFIC LIGHT AND THE CAR LOST POWER WITHOUT ANY WARNING. I HAD TO SHUT IT DOWN AND RESTART IT AND THEN IT CAME BACK TO FULL FUNCTION. THE REASON I FILED THIS COMPLAIN IS THAT I AM AFRAID THAT I COULD BE KILLED IF MY VEHICLE WAS ON THE HIGH WAY. I WILL BRING IT TO THE DEALER WHEN I HAVE MY DAYS OFF. I AM AFRAID SOMEDAY I COULD GET SERIOUS TROUBLE. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- MARCELLUS, NY
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURED WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- DENTON, TX
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER REAR. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT RESPOND. ADDITIONALLY, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT SHE BECAME PINNED IN THE VEHICLE BECAUSE THE DRIVER'S SEAT COLLAPSED, CAUSING SPINAL INJURIES TO THE CONTACT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- STATEN ISLAND, NY
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING EMITTED AN ABNORMAL CLICKING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 CADILLAC CTS- ALBUQUERQUE, NM
UNINTENDED ACCELERATION; VEHICLE ACCELERATED BACKING OUT OF DRIVEWAY AFTER PLACED IN REVERSE WITHOUT STEPPING ON ACCELERATOR; BRAKES WOULD NOT STOP VEHICLE; VEHICLE COLLIDED INTO NEIGHBOR'S TRUCK WHICH WAS PARKED ACROSS THE STREET. THE DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES.
Source: PORTABLE SAFETY COMPLAINT FORM -
2013 CADILLAC CTS- BRONX, NY
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE BEGAN TO VEER TO THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. A FOUR WHEEL ALIGNMENT WAS PERFORMED TWICE BY THE DEALER. ON A SEPARATE OCCASION, A THIRD WHEEL ALIGNMENT WAS PERFORMED BY AN INDEPENDENT MECHANIC AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 5.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- METAIRIE, LA
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT. THE CONTACT MENTIONED THAT THE VEHICLE WAS MAKING AN ABNORMAL CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STEERING COLUMN WAS REPLACED BUT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 1,500. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- STATEN ISLAND, NY
EXTREME LOSE STEERING, WAY TO LOSE CANT FEEL THE ROAD, ALSO THE TRANSMISSION IS NOT SHIFTING RIGHT IT HAS A DELAY THEN SHIFTS VERY HARD. THE CAR IS VERY HARD TO DRIVE. *TR
Source: NHTSA WEB SITE