2013 CADILLAC CTS Complaints
View complaints related to 2013 CADILLAC CTS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2013 CADILLAC CTS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC CTS- Oxnard , CA
I went to get my car checked at the mechanic because the suspension was making noise. I thought it was the struts which I coudnt change because Cadillac does not make the parts any longer. They found my frame is actually cracked and are charging $3k to fix! They told me to not drive it, imagine how scary it would be if it complete cracks while driving! This is a huge safety concern and upon investigating it looks like I’m not the only one having the same issue, this needs to be recalled
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- Cushing , OK
My 2013 has only 75k miles on it and all the dash lights flash and the car fails every couple of days. It has a brand new battery but the gauges on the dash continue to dance. I’m not sure what the problem is but it’s a huge safety factor in drivability.
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- winston salem, NC
driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over. this caused me to fear for my life as the cars behind me barely had time to stop. a hair probably could not have fit between us. I did eventually safely get off the highway, had the car towed to a service center. There was 14 different codes.(low voltage, engine running lean, low voltage and more. battery was checked and was 95 %, Alternator fine. was told it was the ECM. After looking on google some sites say there is a recall for 2013 cts some say there is not. there are multiple complaints on this issue and it is not safe. I called Cadillac gave my vin number and was told there was not a recall. Cadillac/GMC really need to issue a recall before something tragic happens, as it almost was me. Thank God that it wasn't.
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- Frankfort, IL
I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected. I was informed by the dealership’ service department that I need a passenger airbag replacement on the passenger side of the car, and they also informed me that GM no longer manufactures the airbag that I need. I was not given any assistance on how to replace this safety feature in the car, nor was I notified by the manufacturer that airbag was discontinued.
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- Albuquerque, NM
The contact owns a 2013 Cadillac CTS. The contact stated that the transmission fluid was leaking, and the vehicle stalled while driving at various speeds. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission fluid was significantly low. The transmission was topped off. The contact stated that the vehicle was driven to the residence; however, on arrival the transmission fluid level was abnormally low. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 CADILLAC CTS- Greensburg , PA
Found a crack along the tab of my subframe along the rear control arm pocket. Searching for solutions and repairs, I found several hundred people who broke the tab while driving on CTSVowners, ctsvforum and various Facebook groups This seems to impact both the base model and V series CTS.
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- Las Vegas, NV
Cracked subframe. The CTS-V is known for this. Many of the guys on the news groups have the same issue. I had mine welded and replaced the lower control arms as a result.
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- Sebring, FL
The contact owns a 2013 Cadillac CTS. The contact stated that while driving at 45 MPH, the electronic stability control and an unknown warning light illuminated. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and the mechanic cleaned the transmission; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- OCEAN ISLE, NC
TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEER WHICH CAUSED AN AIR BAG DEPLOYMENT MESSAGE; THE AIR BAGS WERE NOT DEPLOYED. THE CONTACT STATED ONLY AN ODD SMELLING POWDER EMITTED FROM THE AIR BAG LOCATION. THE CONTACT SUSTAINED BRUISING IN TORSO, AND SWELLING IN EYES DUE TO POWDER; MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO LOCAL TOW LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- LAS VEGAS, NV
THE NIPPENDENSO FUEL PUMP NECK IS CRACKED AND IS LEAKING FUEL. $3200 BUCKS FOR THE DEALER TO REPLACE. BOUGHT ON LINE AND REPLACED FOR $1256 BUCKS. EVERY CTS V HAS THIS ISSUE. I CANNOT IMAGINE THAT THIS IS NOT A RECALL. PUMPING ON THE GROUND IS A SAFETY ISSUE. CHECK THE FORUMS AND YOU WILL SEE ALL OF THESE VEHICLES HAVE A FUEL LEAK PROBLEM.
Source: NHTSA WEB SITE