2007 CADILLAC DTS Complaints

ON 3/11/2014 YOUR OFFICE RESPONDED TO MY INQUIRY ON 3/11/2014 CONCERNING THE ABOVE VEHICLE. IN YOUR RESPONSE YOU STATED I WOULD HAVE ACCESS TO A REPORT WITHIN 72 HOURS @ HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/. UPON ACCESSING THIS SITE THERE IS NO WHERE TO INPUT THE ODI NUMBER THAT YOU STATED WOULD GIVE ME ACCESS TO THE STATUS OF THE COMPLAINT. PLEASE ADVISE AS I INTEND TO PURSUE THIS ISSUE FURTHER UNTIL THE VEHICLE HAS BEEN REPAIRED OR REPLACED. THANK YOU. *TR

ENGINE STOPPED. ALL POWER EQUIPMENT CEASED TO FUNCTION. I WAS ABLE TO GET TO THE SIDE OF THE FREEWAY. PUT THE CAR IN NEUTRAL, TURNED THE KEY AND THE CAR STARTED AND CONTINUED FOR THE DURATION OF THE 200 MILE TRIP. THE SECOND TIME APPROXIMATELY THREE WEEKS AGO MY WIFE WAS DRIVING IN HEAVY CITY TRAFFIC WHEN THE SAME PROBLEM OCCURRED AND SHE LOST THE USE OF ALL POWER EQUIPMENT. SHE WAS ABLE TO PUT THE CAR IN PARK AND GET IT STARTED AGAIN WITHOUT INCIDENT. I CALLED GM COMPLAINT DEPARTMENT. THEY INSTRUCTED ME TO TAKE THE CAR TO A DEALERSHIP AND HAVE A DIAGNOSTIC TEST DONE ON IT. THIS WAS DONE AND NOTHING WAS FOUND TO BE WRONG WITH THE VEHICLE. I AGAIN CALLED CADILLAC COMPLAINT DEPARTMENT AND OPENED A CASE. THIS TIME I WAS TOLD TO TAKE THE CAR BACK TO THE DEALERSHIP AND ASK THE SERVICE DEPARTMENT TO RECHECK IT. I INFORMED THEM I HAVE THE DIAGNOSTIC REPORT SHOWING NOTHING WRONG WAS FOUND. THEY SUGGESTED I TAKE IT BACK AND HAVE THE SERVICE PEOPLE DRIVE THE CAR. THIS DIDN'T MAKE ANY SENSE BECAUSE I DON'T KNOW WHEN AND WHERE THE PROBLEM WILL OCCUR AGAIN. WHAT WAS I TO DO FOR A CAR WHILE THE DEALERSHIP HAD MINE? I INQUIRED OF THE CADILLAC REPRESENTATIVE IF THIS CAR MAY HAVE THE SAME IGNITION AS THE CARS CURRENTLY BEING RECALLED BY GM. THEY WERE UNABLE TO ANSWER THAT QUESTION. THEY FINALLY STATED THE ONLY REMEDY WAS TO TAKE IT BACK TO THE DEALERSHIP. IF THIS PROBLEM OCCURS AGAIN SOMEONE COULD EASILY GET INJURED OR KILLED. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME ON HOW TO RESOLVE THIS MATTER.

WHILE DRIVING ON THE INTERSTATE AT NIGHT AT 70 MPH, BOTH HEADLIGHTS FLICKERED THEN TURNED OFF. THE LIGHTS CAME BACK ON AFTER CYCLING TO AUTOMATIC LIGHT CONTROL SWITCH OFF THEN BACK ON. A FEW MINUTES LATER, THEY TURN OFF AGAIN. THIS DANGEROUS SITUATION HAS REPEATED NUMEROUS TIMES TONIGHT. *TR

THE HEATED/COOLED SEATS STOPPED WORKING. LATER THEY STARTED WORKING AGAIN. THIS CYCLE OF WORKING/NOT WORKING CONTINUED FOR A FEW MONTHS THEN THEY QUIT COMPLETELY. AFTER SEARCHING ONLINE FOR SOLUTIONS, I FOUND THAT THE DTS, BUICK LUCERNE, AND A FEW OTHER GM VEHICLES HAVE THIS SAME PROBLEM. THE WIRING CONNECTOR UNDER THE PASSENGER SEAT OVERHEATS AND MELTS CAUSING A POOR CONNECTION RESULTING IN THE HEAT/COOL SETTINGS TO MALFUNCTION AND NOT WORK. THIS IS A FIRE HAZARD! GM IS CHARGING PEOPLE AROUND $1000 TO DIAGNOSE AND REPAIR THE PROBLEM WHEN IT'S THEIR OWN FAULTY ENGINEERING. THERE SHOULD BE A SAFETY RECALL ON ALL THE VEHICLES WITH THIS PARTICULAR TYPE OF CLIMATE CONTROLLED HEATED/COOLED SEATS AND SHOULD BE NO CHARGE FOR THE REPAIR. IF I COULD SEND PICTURES I WOULD LET YOU SEE THE MELTED AND BURNED WIRING CONNECTOR IN MY CAR. *TR

I WAS BLOWN AWAY TO FIND OIL UNDER MY 07 DTS CADILLAC, THEN TO LEARN IT'S COMMON. THINKING IT WAS A DRAIN PLUG OR OIL FILTER CHANGED THE OIL. NO SUCH LUCK, IT'S THE ENGINE LOWER END LEAKING. THINKING IT WASN'T SO BAD TO NOT DRIVE I WATCHED THE OIL LEVEL CLOSELY. I NOTICED OIL FILM COVERING THE RIGHT REAR QUARTER PANEL AND REAR TRUNK LID AND A DRIPPY COATING OF OIL UNDER THE CAR. THIS MAKES IT A DANGER TO THE HIGHWAYS AND OTHER CARS BY LEAKING A QUART EVERY HUNDRED MILES. FOR DRIVERS NOT WATCHING OIL LEVELS THIS WILL TURN INTO A BROKEN DOWN CAR AT BEST, AN OIL FIRE VERY POSSIBLE ON THE ROAD THESE ARE NEVER SAFE. THIS HAS BEEN A COMMON PROBLEM WITH THE CADILLAC NORTHSTAR ENGINE FOR YEARS, I SAY IT'S TIME TO DO A RECALL FOR THIS PROBLEM BEFORE PEOPLE GET INJURED OR KILLED. A LITTLE PRO-ACTIVE RECALL IS IN ORDER. *TR

DAYTIME RUNNING LAMP (DRL) / TURN SIGNAL BULB APPEARS TO HAVE MELTED THE HEADLIGHT HOUSING. BULB FAILURE CAUSED OWNER TO DISCOVER PROBLEM. MELTED HOUSING WILL NO LONGER ACCEPT BULB FIXTURE. THIS SEEMS FLAWED AND RESULTS IN A SAFETY ISSUE WHERE TURN SIGNAL ON FRONT OF CAR IS INOPERABLE WITHOUT EXPENSIVE REPLACEMENT OF ENTIRE HEADLIGHT HOUSING. NEW HOUSING MAY NOT SOLVE HEATING PROBLEM THAT CAUSES MELTING. THIS PROBLEM, AND SIMILAR CONSEQUENCES OF EXCESS LAMP HEAT, IS REPORTED BY OTHER OWNERS ON THE CADILLAC FORUM. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 4 MPH SHE APPLIED THE BRAKES WHEN THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE DID NOT RESPOND AND EVENTUALLY COASTED TO A STOP INDEPENDENTLY. THE CONTACT INSPECTED THE BRAKE RESERVOIR AND DETERMINED THAT THERE WAS NO BRAKE FLUID. THE CONTACT ADDED BRAKE FLUID AND RESTARTED THE VEHICLE. THE FAILURE RECURRED SEVERAL MINUTES AFTER THE CONTACT RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TWO FRONT BRAKE LINES AND THE ONE BRAKE LINE IN THE REAR OF THE VEHICLE EXHIBITED SEVERE CORROSION. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,500.

MY BATTERY CONSTANTLY GOES DEAD, EVERYTIME IT RAINS, SNOWS OR EVEN GETS COLD. I BROUGHT A BRAND NEW BATTERY AND A BRAND NEW ALTERNATOR AND IT STILL DOES THE SAME THING. THE AIR-BAG MESSAGE KEEPS COMING UP ALONG WITH EVERY ELECTRICAL COMPONENT THERE IS ON THIS CAR. I HAVE TAKEN IT TO DEALERSHIPS TO GET DIAGNOSTICS AND THEY NEVER FIND ANYTHING WRONG. THIS IS NOT SAFE FOR MY KIDS TO RIDE IN PLEASE ADVISE. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKES AND THE ROTORS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 106,000. THE CONSUMER STATED EVER SINCE HE DROVE THE VEHICLE OFF THE LOT, THERE WAS AN OCCASIONAL SHAKING WHEN DRIVING DOWNHILL WHEN HE APPLIED THE BRAKES. IT OCCURRED CONSISTENTLY AT CERTAIN PARTS OF DOWN GRADES, BUT IT DID NOT ALWAYS OCCUR IN ALL DOWN HILL SITUATIONS. THE PROBLEM WENT AWAY FOR A SHORT TIME, WHEN THE DEALER REPLACED THE ROTORS, BUT WHEN IT DID RECUR, IT WAS EVEN WORSE. UPDATED 08/02/12

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE HEADLIGHT STOPPED ILLUMINATING. THE CONTACT STOPPED THE VEHICLE AND SHUT IT OFF. UPON RESTART, THE HEADLIGHT BEGAN ILLUMINATING AS NORMAL. THE FAILURE RECURRED OFTEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WOULD ONLY PAY FOR HALF OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 29,560.