1996 CADILLAC ELDORADO Complaints

ON NOVEMBER 22 2006, I BROUGHT FOUR TIRES (SUMITOMO 225 40Z18 SU HTRII 8) FROM SEARS AT FAIRLANE TOWN CENTER IN DEARBORN MICHIGAN. I BELIEVE THAT THE INSTALLER OF THE TIRE AT SEARS WAS AWARE OF THE BUBBLE. I WOULD NOT HAVE NOTICE THE BUBBLE UPON INSPECTION OF THE VEHICLE AT SEARS BECAUSE IT IS DARK IN THEIR SERVICE AREA. THE BUBBLE IS HARD TO SEE EVEN IN SUNLIGHT. A FEW DAYS (NOVEMBER 26 2006) LATER I NOTICED A BUBBLE IN THE SIDEWALL OF MY RIGHT FRONT TIRE. IT LOOKED LIKE A SEPARATION OF THE BELT WITHIN THE TIRE. I SHOWED MY FRIEND. HE AGREED AND TOLD ME TO TAKE IT BACK TO SEARS. I TOOK THE CAR BACK TO SEARS ON DECEMBER 6 2006. THE AUTO CENTER SERVICE MANAGER SAID THAT THE BUBBLE WAS CAUSED BY A POT HOLE. I TOLD HIM THAT I HAD NOT HIT ANYTHING. HE WAS ADAMANT ABOUT HIS POSITION. HE GAVE ME A NUMBER FOR CUSTOMER SERVICE. CUSTOMER SERVICE CALLED THAT SAME MANAGER AND WHEN CUSTOMER SERVICE CALLED ME THEY HAD AGREED WITH THE MANAGER AND SAID THEY CANNOT HELP ME. I CALLED THE MANUFACTURER OF THE TIRE AND LEFT A MESSAGE, A REPRESENTATIVE FROM THE MANUFACTURER CONTACTED ME, I EXPLAINED THE SITUATION TO THE REPRESENTATIVE. HE CALLED THE AUTO SERVICE MANAGER AND HE (REPRESENTATIVE FROM THE TIRE MANUFACTURER) ALSO AGREED WITH THE MANAGER. THE REPRESENTATIVE SAID, " THE TIRE IS NOT UNDER A WARRANTY AND MY PROBLEM IS BETWEEN YOU AND SEARS". I RESEARCHED THE INTERNET FOR COMPLAINTS OR PROBLEMS WITH THIS TYPE OF TIRES. I READ OVER 484 REVIEWS ON THIS TIRES AND I FOUND SEVERAL SIMILAR OR THE SAME COMPLAINTS ABOUT THE SAME TIRE. I WOULD LIKE FOR A TIRE EXPERT TO LOOK AT MY TIRE. THERE IS SOMETHING WRONG WITH THESE TIRES AND THE MANUFACTURER IS REFUSING TO ADMIT THAT THERE IS A PROBLEM WITH THESE TIRES. *JB

DT*: THE CONTACT STATED THE VEHICLE WOULD LEAK INTERMITTENTLY WHILE PARKED OR DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL RAIL OF THE GAS TANK AS A RECALL BUT THE PART WAS DEFECTIVE AND DID NOT CORRECT THE PROBLEM. THE CONSUMER'S VEHICLE DEVELOPED ANOTHER LEAK, HOWEVER THE DEALER STATED THE RECALL PROBLEM AND THE SECONS PROBLEM WERE NOT RELATED. UPDATED 12/01/06. *JB

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE OVERHEATS. THIS OCCURS BECAUSE THE HEAD BOLTS RUST CAUSING THE HEAD GASKET TO BLOW. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP. THE ENGINE WAS MANUFACTURED BY NORTHSTAR.

DT*: THE CONTACT STATED THE VEHICLE FAILED TO START AND THE DASHBOARD LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHICH REPAIRED THE ANALOG INSTRUMENT PANEL CLUSTER TO FIX THE STARTING FAILURE. THE DASH LIGHT FAILURE OCCURRED WHILE DRIVING 35MPH AND AT NIGHT. THERE IS A NHTSA RECALL, # 95V224000. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT:THE CONTACT COMPLAINED ABOUT AN ELECTRICAL PROBLEM. THERE WAS NHTSA RECALL 95V224000. CONTACTED THE MANUFACTURER, AND THEY STATED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE ELECTRICAL SYSTEM FAILED TWICE. ON BOTH OCCASIONS THE CAR WAS BEING DRIVEN. THE INDICATOR LIGHTS CAME ON STATING SECURITY SYSTEM DEFAULT. THE VEHICLE RAN FINE UNTIL THE ENGINE WAS TURNED OFF. IT WOULD NOT RESTART. THE INDICATOR LIGHTS CAME BACK ON "STATING SYSTEM DISABLED. THE VEHICLE WAS REPAIRED AT COST ON THE FIRST OCCASION IN 2003. NOW IT HAS TO BE REPAIRED AGAIN. *AK

IP GOES DARK. ENGINE STOPS RUNNING. WILL NOT START. CAR TOWED TO DEALER. PROBLEM WAS A SHORTED FUEL SENDER WIRE WITH A GROUND WIRE INSIDE THE FUEL TANK. BULKHEAD CONNECTOR WAS MELTED. THIS FAILURE COULD HAVE CAUSED AN EXPLOSION.

WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE FRONT AND REAR BRAKE ROTORS. HOWEVER, THE PROBLEM RECURRED, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM . ALSO, CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM . *AK *BF *NM

THE INSTRUMENT PANEL LIGHT FAILED TO COME ON. THE LIGHTS WOULD COME ON AND OFF INTERMITTENTLY. CONSUMER WAS ABLE TO CONTACT THE DEALER. RECALL 95V224000 CONCERNING INTERIOR SYSTEMS INSTRUMENT PANEL ELECTRONIC MESSAGE WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. CONSUMER HAD TO PAY FOR PARTS AND LABOR. *AK

CONSUMER CLAIMED THAT VEHICLE LOST THE BRAKES, AND THE BRAKE LINES RUSTED. CONSUMER CONTACTED THE DEALER AND MANUFACTURER, AND NEITHER WAS WILLING TO DO ANYTHING. *AK

NHTSA RECALL 04V110000 REGARDING FUEL RAIL TUBING. VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR THE RECALL. SERVICE MANAGER INFORMED CONSUMER THAT IN ORDER FOR THEM TO PERFORM REPAIRS THEY WOULD HAVE TO PERFORM WORK ON THE THROTTLE BODY, AND IT WOULD COST CONSUMER $690.00. CONSUMER INFORMED MANAGER THAT HE WANTED VEHICLE BACK, AND THAT HE WOULD TAKE IT TO ANOTHER DEALERSHIP. HOWEVER, MANAGER ADVISED CONSUMER THAT HE WOULD HAVE TO PAY $96.00 FOR THEM TO PUT BACK THE VEHICLE TOGETHER. *AK