CAN-AM Complaints

TL*THE CONTACT OWNS A 2008 CAN-AM SPYDER RS. THE CONTACT STATED THAT THERE WAS A RECALL 09V162000 (STEERING); THE VEHICLE WAS REPAIRED BY THE DEALER. HOWEVER, AFTER THE REPAIR, THE VEHICLE STILL EXPERIENCED FAILURE. THE VEHICLE DARTED ACROSS THE ROAD. THE CONTACT HAD A FRONT ALIGNMENT PERFORMED AND ADDED NEW TIRES; THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A NEW POWER STEERING BOX WAS INSTALLED. THE FAILURE CONTINUED. THE DEALER STATED THAT THEY COULD OFFER NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

I WAS DRIVING MY 2008 CANAM SPYDER ROADSTER AND IT STARTED ON FIRE - I GOT OFF JUST IN TIME AND BLUE FLAMES WERE COMING UP FROM THE TANK/ SEAT AREA. THE BIKE WAS A TOTAL LOSS AND IF I HAD BEEN ON THE HIGHWAY VS. A BACK ROAD THIS COULD HAVE ENDED WITH INJURIES. THE SPYDER HAD BEEN MAINTAINED PERFECTLY. *TR

TL*THE CONTACT OWNS A 2009 CAN-AM SPYDER ROADSTER MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER THE NHTSA CAMPAIGN ID NUMBER 09V162000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL PART WAS ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO PERFORM THE REMEDY REPAIR. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY RECALL DEFECT. THERE WAS NO FAILURE MILEAGE.

TL*THE CONTACT OWNS A 2009 CAM-AM SPYDER ROADSTER. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V162000 (STEERING). THE CONTACT WAS INFORMED BY THE DEALER THAT THE MANUFACTURER WAS SENDING OUT REPLACEMENT PARTS FOR ONE VEHICLE AT A TIME. THE DEALER WOULD REPAIR ONE VEHICLE, RETURN THE PARTS TO THE MANUFACTURER AND THEN RECEIVE PARTS FOR ANOTHER VEHICLE. THE CONTACT WAS TOLD THAT IT WOULD BE EIGHT MONTHS BEFORE THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 3,000. UPDATED 01/03/11

I HAD RIDDEN THE CAN AM SPYDER ROADSTER FOR APPROXIMATELY 30 MINUTES BEFORE STOPPING AT COSTCO AND FILLING IT UP. NO OVERFILL OR GAS SPILLED. I ROAD APPROX. 2 MILES HOME, PARKED, AND WENT INTO THE HOUSE FOR APPROX. 3 OR 4 MINUTES. I RETURNED TO SPYDER STARTED IT & BACKED UP APPROX. 10 FEET, PULLED FORWARD, BACKED UP AGAIN, STARTED FORWARD OUT OF MY DRIVEWAY. WHEN I TURNED & STARTED FORWARD THERE WAS A SMELL ELECTRICAL WIRE BURNING. I SAW SMOKE COMING FROM THE FRONT OF MY SEAT & CENTRAL PLASTIC PANEL. BEFORE I COULD REACT TO THAT I HAD MOVED FORWARD MAYBE 10 OR 15 FEET. THERE WAS A WHOOSHING SOUND & A LARGE AMOUNT OF SMOKE FROM THE SAME AREA. IT SCARED ME ENOUGH THAT I PANICKED & TRIED STEPPING OFF THE SPYDER AS IT WAS MOVING. I TRIPPED AND STRUCK THE DRIVEWAY ON MY LEFT ARM, SHOULDER AND HEAD. I ROLLED OVER & LOOKED TO SEE WHAT HAPPENED. THE SPYDER HAD CONTINUED FORWARD INTO THE FENCE & TREE AT THE SIDE OF MY DRIVEWAY. THERE WAS A LOT OF SMOKE AND A SMALL FLAME APPROX. A FOOT HIGH AT THE FRONT OF THE SEAT & CENTER PANEL. WHEN THE SPYDER HIT THE TREE THE FLAME JUMPED TO AROUND 3 TO 4 FEET. THE SPYDER HAD RUN OVER MY GARDEN HOSE AND HIT THE WATER LINE SO THAT I COULD NOT GET TO A HOSE OR TURN THE WATER ON. I WAS AFRAID THE GAS TANK WOULD EXPLODE ANY WAY SO I CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE SPYDER WAS APPROXIMATELY 75 % BURNT. THE FIREMAN IN CHARGED STATED HE FELT THE FIRE STARTED ON THE RIGHT SIDE. MY CAN AM SPYDER IS THE 8TH ONE TO BURN UP THIS WAY. ON 09/28/2010 ANOTHER 2008 CAN AM SPYDER SELF-IGNITED WHILE THE RIDE WAS MOVING. HE REPORTED THAT HIS MACHINE WAS ALSO A TOTAL LOSS. FIRE DEPARTMENT STATION #21 INCIDENT #10-0107129 UPDATED IVOQ 10/26/10*JB *TR

CAN-AM ROADSTER DYNAMIC POWER STEERING (DPS) UNIT REPLACEMENT RECALL BOMBARDIER RECREATIONAL PRODUCTS INC. 565 DE LA MONTAGNE STREET VALCOURT, QUEBEC, CANADA JOE 2LO T 450.532.2211 F 450.532.5133 WWW.BRP.COM I RECEIVED A NOTICE IN THE MAIL REGARDING THIS RECALL BUT WHEN I CALLED MY DEALER TO HAVE THE REMEDY APPLIED I WAS TOLD THAT BRP WAS SENDING ONLY A SINGLE REPLACEMENT UNIT AT A TIME. SO THE DEALER IS HAVING TO QUEUE OWNERS AND DELAY FIXING VEHICLES FOR WHAT COULD END UP BEING WEEKS. THIS LEAVES MANY OWNERS ON THE ROADS WITH THE POTENTIALLY EXTREMELY DANGEROUS DEFECT. *TR

TL*THE CONTACT OWNS A 2008 CAN-AM SPYDER RS MOTORCYCLE. THERE WERE NUMEROUS DEFECTS AND FAILURES ON HIS MOTORCYCLE. THE POWER STEERING PULLED TO THE RIGHT AND THE DEALER REPLACED THE GPS UNIT UNDER THE WARRANTY. THE FUEL GAUGE WAS NOT READING AS IF THERE WAS A FULL TANK OR IF IT WAS EMPTY. THE DEALER REPLACED THE SENDING UNIT WITHIN THE TANK AND THE INSTRUMENTATION PANEL UNDER WARRANTY. THE MANUFACTURER WAS CALLED IN REGARDS TO ALL OF THE PROBLEMS THE MOTORCYCLE HAD AND WAS TOLD THAT THEY WOULD CONTACT HIM. THEY HAD NOT CONTACTED HIM WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 1,781.

TL* THE CONTACT OWNS A 2009 CAN AM SPYDER RS. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WOULD INTERMITTENTLY BECOME LOCKED IN GEAR. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WERE NO FAILURES AND THE VEHICLE WAS DESIGNED TO RESPOND IN THE MANNER IN WHICH IT WAS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.

TL- THE CONTACT OWNS A 2010 CAN- AM SPIDER. THE CONTACT STATED THAT TWO WEEKS AGO WHILE TRAVELING THE STEERING LOCKED AND THE ENGINE DIED. THE CONTACT STATED THAT THIS CAN HAPPEN AT ANY SPEED. THE DEALER STATED THAT THERE WAS A RECALL FOR THE IGNITION SWITCH FOR THE MOTORCYCLE. WHEN THERE IS TOO MUCH PRESSURE PLACED ON THE HANDLE BARS IT CAN CAUSE THE STEERING TO GO OUT AND THE ENGINE TO STALL. THE CONTACT WAS TOLD THERE WAS RECALL FOR ENGINE AND ENGINE COOLING, WHICH DEALS WITH THE KEY SWITCH AND IGNITION SWITCH HARNESS. THE CAMPAIGN NUMBER IS 09V473000. THE CONTACT IS CONCERNED THAT THIS FAILURE IS DANGEROUS AND THAT THE MOTORCYCLE WAS PURCHASED NEW AFTER THE RECALL WAS ESTABLISHED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 2800.RL

BOMBARDIER RECREATIONAL PRODUCTS, CAN-AM ROADSTER DYNAMIC POWER STEERING UNIT WHEREIN A FORCE GREATER THAN EXPECTED TO INITIATE THE TURNING OF THE STEERING HANDLEBAR OF THE VEHICLE TO CORRECT ITS TRAJECTORY MAY STEER THE VEHICLE OUT OF LANE WHICH INCREASES THE POSSIBILITY OF A CRASH WITH OTHER TRAFFIC OR OF A DRIVE OFF THE ROAD SITUATION. *TR