2002 CHEVROLET AVALANCHE Complaints
View complaints related to 2002 CHEVROLET AVALANCHE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2002 CHEVROLET AVALANCHE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET AVALANCHE- NASSAU, NY
RE: NHTSA CAMPAIGN ID # 05V37900, NHTSA ACTION # PE05020. I PURCHASED 2002 AVALANCHE IN LATE JULY, 2006, FROM FUCILLO CHEVROLET IN EAST GREENBUSH NY; MILEAGE ~44,000. IN NOVEMBER, 2008 (~55,000 MILES), I NOTICED UNWANTED ABS ACTIVATION AT LOW SPEEDS AS DESCRIBED IN ABOVE REFERENCES. INDEPENDENT MECHANIC CONFIRMED. FUCILLO CHEVROLET DECLINED TO PROVIDE RECALL SERVICE, ADVISING THAT IT HAD ALREADY BEEN DONE, NOTWITHSTANDING THAT THE PROBLEM HAD NOT BEEN REMEDIED. CHEVROLET DECLINED FOR THE SAME REASON, ADVISING THAT THE RECALL REPAIR HAD BEEN DONE AT FUCILLO IN JULY, 2006, AND THAT THEIR OBLIGATION UNDER THE RECALL WAS TO PERFORM THE RECALL SERVICE ONLY ONE TIME, IRRESPECTIVE OF WHETHER THE SERVICE FIXED THE DEFECT.. I THEN HAD AN INDEPENDENT MECHANIC REPAIR THE DEFECT AT MY EXPENSE. HE ADVISED THAT THE RECALL SERVICE HAD NOT BEEN DONE, AS COULD BE DETERMINED DURING THE REPAIR. IF THE RECALL REPAIR WAS NOT IN FACT DONE, THEN THE DEALER MISREPRESENTED TO CHEVROLET (AND ME). HOWEVER, IRRESPECTIVE OF WHETHER THE RECALL SERVICE HAD ACTUALLY BEEN DONE OR NOT, IT APPEARS TO ME THAT CHEVROLET AND THE DEALER HAVE TAKEN THE POSITION THAT THEIR OBLIGATION DOES NOT EXTEND TO REMEDYING THE DEFECT -- THEY APPARENTLY MAKE NO DISTINCTION BETWEEN EFFECTIVE REPAIR WORK AND INEFFECTIVE REPAIR WORK. IN EITHER EVENT, CHEVROLET AND ITS DEALER KNEW THAT THERE WAS AN UNSAFE VEHICLE SUBJECT TO RECALL AND DECLINED TO REMEDY THE DEFECT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- HILTON, NY
FUEL LEAKING FROM TOP OF FUEL PUMP FEED/RETURN PIPES. PIPES WHERE CORRODED AND LEAKING FUEL ON TO THE TOP OF THE FUEL PUMP WHERE FUEL POOLS UNTIL VEHICLE STOPS OR ACCELERATES AT WHICH POINT THE PUDDLED FUEL SPILLS TO GROUND, OR BLOWS UP UNDER VEHICLE CAUSING A POTENTIAL FIRE HAZARD. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- KINGS PARK, NY
ABOUT 4 YEARS AGO THE ABS SYSTEM FAILED....I HAD TO REPLACE A PART ON MY 2002 CHEVY AVALANCHE 'S ABS SYSTEM..AGAIN THE SAME NOISE OCCURRED AND AGAIN IT IS THE ABS SYSTEM..4 YEARS AGO IT WAS OUT OF WARRANTY 38,000 MILES I HAD TO PAY OUT OF POCKET $1,200. IT IS AT THE DEALER NOW BEING REPAIRED... ..I'M SURE IT WILL BE $1,200 OR MORE...AGAIN. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- JEDDO, MI
REAR BRAKE DUST SHIELDS RUSTED THROUGH AT 62,438 MILES ALLOWING DIRT, STONE, AND OTHER MATERIALS INTO BRAKE SYSTEM. DUST SHIELDS REPLACED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- MT CARMEL, IL
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. ON MARCH 27, 2007, THE CONTACT CRASHED INTO AN EMBANKMENT HEAD ON AT 45 MPH. THE VEHICLE FLIPPED UP AND LANDED ON ITS SIDE IN A DITCH. THERE WAS OVER $18,000 WORTH OF DAMAGE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS INJURED. THE SIDE AND FRONT AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED AS WELL. THE CONTACT HAS PICTURES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,213. UPDATED 04/23/08. *LJ THE CONSUMER ALSO STATED THE SEAT BELT DID NOT LOCK INTO PLACE AS IT SHOULD HAVE. THE SEAT BELT HARNESS BROKE WHICH CAUSED THE CONSUMER TO FLY FORWARD
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET AVALANCHE- NAMPA, ID
BRAKES WERE PULSATING AND TOOK TO LOCAL BRAKE SHOP FOR CHECK. REAR BRAKE JOB COMPLETED. LEFT REAR ROTOR NEEDED REPLACING DUE TO DAMAGE FROM PARKING BRAKE. PARKING BRAKE ALSO REPLACED. SERVICE TECHNICIAN INDICATED DAMAGED ROTOR FROM PARKING BRAKE WAS A DESIGN FLAW BY GM AND ALTHOUGH CHEVY AVALANCE HASN'T HAD A RECALL ON THIS FLAW, THE TAHOE HAS.*CN
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- RAVENNA , OH
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. WHILE DRIVING 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD A BUZZING NOISE COMING FROM THE STEERING AREA. THE VEHICLE THEN BEGAN TO PULL TO THE RIGHT. THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET AVALANCHE- MOUNT AIRY, NC
AT THE FIRST OF OCTOBER I RECEIVED A LETTER FROM ONSTAR STATING THAT MY SERVICE WOULD NO LONGER BE AVAILABLE FOR MY 2002 CHEVORLET AVALANCHE BEGINNING JAN 2008. ONSTAR IS A SAFETY DEVICE ON MY TRUCK...AND WAS THE DECIDING FACTOR IN CHOOSING A GM VEHICLE. SOME OTHER FAMILY MEMBERS HAVE 2003 GMCS AND THEY ARE REPAIRABLE BUT MINE IS NOT. I FIND THIS HARD TO BELIEVE..THEY JUST DO NOT WANT TO PAY FOR IT. I HAVE HAD SOME TROUBLE WITH MY TRUCK, EG- HARDBODY FADING, WOULD NOT PASS INSPECTION 3 YEARS BACK B/C EMERGENCY BRAKE WAS WORE...NO RECALL BUT THE PART WAS REDESIGNED..HMMM, TAILGATE LEAKING WATER, A LOUD POPPING NOISE THAT TOOK 4 LONG TIMES AT THE DEALER FOR THEM TO FIND, BUT I CAN LIVE WITH ALL THIS...BUT MY ONSTAR WAS A GREAT PIECE OF MIND, ESP WITH AN ILLNESS AND NOW A NEW BABY. I WILL NEVER PURCHASE A GM AGAIN, B/C THEY HAVE DUMPED ALL OF US WITH ANALOG SERVICE LIKE A DISEASE...I WAS TOLD I COULD TRADE MY TRUCK AND ONSTAR WOULD GIVE ME AN ADDITIONAL YEAR FREE! BIG WOW...THAT IS AN INSULT. MY TRUCK WAS JUST PAID FOR IN AUGUST AND IN OCTOBER I FIND OUT THE BIG SAFETY DEVICE OF ONSTAR IS OVER. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- RINGWOOD, NJ
2002 CHEVY AVALANCHE WITH A NON FUNCTIONING PARKING BRAKE. CUSTOMER STATES THAT IF ANY OF THE DEFECTIVE VEHICLES WERE TO GET INTO AN ACCIDENT IT COULD SERIOUSLY INJURE OR MAYBE EVEN RESULT IN DEATH FOR SOMEONE. *KB
Source: CONSUMER LETTER -
2002 CHEVROLET AVALANCHE- WALLINGFORD, CT
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL DEPRESSED COMPLETELY TO THE FLOOR AND MADE THE VEHICLE DIFFICULT TO STOP. THE BRAKE FLUID LEAKED. THE DEALER STATED THAT THE BRAKE AND BLEEDERS FAILED. REPAIRS WERE NOT MADE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 45,400. UPDATED 01/02/08. *LJ THE CONSUMER STATED THE DEALER CLAIMS TO HAVE REPLACED THE LINE TO THE MASTER CYLINDER WHEN INFACT THEY JUST UNION SPLICED INTO DEFECT AREA. UPDATED 12/12/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE