2002 CHEVROLET AVALANCHE Complaints

View complaints related to 2002 CHEVROLET AVALANCHE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2002 CHEVROLET AVALANCHE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET AVALANCHE
    - BERKELEY SPRINGS, WV

    DT*: THE CONTACT STATED THE REAR BRAKE ROTORS WERE RUSTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE STEEL PART WAS A MANUFACTURER DEFECT. THE MANUFACTURER WAS CONTACTED AND DENIED THAT THE PROBLEM WAS A MANUFACTURER DEFECT. THE VEHICLE HAS YET TO BE REPAIRED. UPDATED 10/23/2006 - THE REAR BRAKE PLATED ALSO RUSTED SO BADLY THAT ONE HAD FALLEN TO PIECES. THE CONSUMER WAS TOLD BY THE DEALER THAT SOME ROTORS FROM THIS YEAR WERE REPLACED BEFORE THE BRAKE PADS WERE. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - MURRYSVILLE, PA

    DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS EXTENDED BRAKING DISTANCE WAS OBSERVED. THE PROBLEM WAS DUE TO HEAVY CORROSION OF THE BRAKE ROTORS. THE FOUR ROTORS HAD BEEN REPLACED TWICE. THE VEHICLE HAS BEEN OPERATED IN A SALT BELT STATE. THE RUST CRACKED THE METAL CREATING A WORSENING FAILURE CONDITION. UPDATED 11/3/2006 - THE CONSUMER FEELS THAT THE ROTORS WERE MADE OF AN INFERIOR MATERIAL. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - BARTLETT, TN

    2002 AVALANCHE 1500 TRUCK. ELECTRIC BRAKE CONTROL MODULE, ABS AND BRAKE LIGHT WOULD COME ON AND STAY ON WHEN I HIT A BUMP, CONTACTED CHEVY HAS NO RECALL BUT SAID THAT MODULE HAS FAILED AND POSSIBLE FAILURE OF BRAKES TO OPERATE CORRECTLY. SPOKE TO A FRIEND THAT OWNS A CHEVY SUBURBAN, HAD THE SAME PROBLEM. MY COST TO REPLACE $1162.41 PLEASE RESPOND. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - CHARLTON, MA

    PARKING BRAKE FAILURE. 2002 Z71 CHEVROLET AVALANCHE BRAKE DID NOT LAST A YEAR. GENERAL BRAKE FAILURE. BRAKES WERE NEVER ENOUGH TO STOP CAR SAFELY. NOTE THEY REALLY FAIL WHEN GOING OVER BUMPS. REPLACED ROTORS TWICE AND PADS 3 TIMES AND I'M AT 60K! *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - SCOTTSDALE, AZ

    POPPING NOISE WHEN TURNING COMING FROM UNDER CAB AT DRIVERS FEET AND PASSENGERS FEET. TRANSMISSION CROSS MEMBER BOLT HOLES IN FRAME HAVE STRETCHED HORIZONTALLY AND ALLOW CROSSMEMBER TO SHIFT SIDE TO SIDE. ALSO FRONT BODY MOUNTS POP WHEN TURNING CAUSING STRESS ON FRONT MOUNT BOLTS. ** CHEVROLET SAID THIS IS NORMAL AND THE ONLY PATCH THEY HAVE FOR THE POPPING AT THE TRANSMISSION MOUNT IS TO PUT WASHERS BOTH SIDES AND THE SAME PATCH FOR THE BODY MOUNTS.** NOTE PICTURES ARE AVAILABLE OF THE STRETCHED OUT HOLES. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - NIAGARA FALLS , NY

    WHEN DRIVING UP TO A DRIVE-UP ATM MACHINE, MY WIFE FOLDED THE PASSENGER SIDE-VIEW MIRROR TOWARD HER SO IT WOULD NOT HIT A POST. AFTER COMPLETING HER TRANSACTION, SHE UNFOLDED THE MIRROR TO IT'S REGULAR POSITION, AND IT BROKE. THE MIRROR DID NOT FALL OFF, BUT HAD TO BE TIED ON TO THE ARM, SO IT WOULDN'T SIT CROOKED. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - FLOWER MOUND, TX

    I OWN 2002 CHEVROLET AVALANCHE 1500 THAT WILL NOT PASS INSPECTION IN TEXAS DUE TO THE FAILURE OF MY PARKING BRAKE TO KEEP THE VEHICLE FROM MOVING AFTER THE PARKING BRAKE HAS BEEN APPLIED, AND THE VEHICLE PUT INTO DRIVE. I UNDERSTAND THAT A RECALL HAS BEEN ISSUED FOR VEHICLES WITH MANUAL TRANSMISSIONS THAT ARE EQUIPPED WITH THE SAME TYPE OF PARKING BRAKE THAT MY VEHICLE HAS. I READ FEDERAL NOTICE DP05-009 OUTLINING A RESPONSE FROM A COMPLAINT REGARDING THE PARKING BRAKE FAILURE THAT WAS DUE TO A FAULTY RETAINING PIN THAT GM HAS NOW CORRECTED. THE RESPONSE STATED THAT SINCE AUTOMATIC TRANSMISSIONS HAD PARKING PAWLS, A RECALL WAS NOT WARRANTED. IF THE STATE OF TEXAS CONSIDERS THE FAILURE OF THE PARKING BRAKE TO BE A SAFETY HAZARD IN AUTOMATIC TRANSMISSIONS, WHY DOES THE NHTSA DEEM THAT IT IS NOT A DEFECT. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - LAKELAND, FL

    CLUNKING IN HEARD UNDER HOOD AND FELT IN THE STEERING COLUMN. HAVE HAD THAT FOR 2 YEARS AND NOW FINALLY SAW OTHER AVALANCHE AND CHEVROLET OWNERS WITH THE SAME PROBLEM, AND PERSONAL MECHANIC EVEN REFERENCED THE PROBLEM TO A TSB FOR MY VIN. DEALER PLAYS IT OFF THAT THEY HAVE TO CHARGE FOR INSPECTION BY MECHANIC AND THEY WON'T REPLACE IT BECAUSE ITS PAST WARRANTY. (BILL HEARD CHEVROLET). NOTHING HAS DONE TO FIX IT, UNSURE IF ANY MECHANICAL FAILURE WILL RESULT FROM IT. INVOLVING THE STEERING COLUMN MUST HAVE SOME POSSIBLE ISSUE. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - PSL, FL

    BRAKES WORK SOMETIMES, HALF BRAKES,( WERE YOU HAVE TO PULL THE EMERGENCY BRAKE TO STOP), OR BRAKES GO ON BY THEMSELVES WERE YOU HAVE TO PULL OVER AND STOP AND WAIT OR COOL YOUR BREAKS UNTIL THEY COOL DOWN.( BECAUSE THE BREAKS ARE SMOKING. )PROBLEM HAS BEEN GOING ON FOR 7 MONTHS. 2002 AVALANCHE. THE VEHICLE HAS BEEN IN THE DEALERS 7 TIMES AND THE LAST TIME ON 05/08/06 BECAUSE I ALMOST HIT A CHILD. THEY REPLACED MY BRAKE LINES BUT BRAKES STILL LOCK UP AND GO ON BY THEMSELVES, WHEN YOU STOP QUICKLY. GAVE THE DEALER THE PAPER WORK ON SALT AFFECTING THE ANTI- LOCK SENSORS RECALL SINCE I LIVE IN FLORIDA ON 05/08/06 AND TOLD ME IN DID NOT APPLY. MY WIFE'S 05 EQUINOX WENT IN FOR THE EXACT SAME PROBLEMS ON 05/12/06 WITH NO BRAKES AT ALL EXCEPT FOR THE EMERGENCY BRAKE AND THEY WANT TO REPLACE HER MASTER CYLINDER. I TOLD THE DEALER ABOUT THE RECALL IN THE NORTHERN STATES AND PROVIDED THEM WITH THE RECALL PAPERWORK AND WAS BLOWN OFF!. MY TRUCK CAME BACK TODAY 05-12-06 WITH THE EXACT SAME PROBLEMS AFTER BEING FIX BY THE DEALER. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - CHERRY HILL, NJ

    DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIR BAG LIGHT ILLUMINATED AND THE AIR BAGS DEPLOYED WITHOUT INCIDENT. THE SUDDEN DEPLOYMENT STARTLED THE DRIVER CAUSING THE VEHICLE TO LEAVE THE ROAD AND HIT A LIGHT POLE. THE POLE WAS IMPACTED WITH THE FRONT OF VEHICLE AND THERE WAS NO BRAKING PRIOR TO THE IMPACT. IN FACT THE CONTACT THOUGHT THE ACCELERATOR PEDAL MAY HAVE BEEN DEPRESSED HARDER, AS A RESULT OF THE SHOCK. ALTHOUGH SEAT BELTS WERE WORN THE DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE DEALER OFFERED NO EXPLANATION AS TO WHY THE AIR BAGS DEPLOYED. UPDATED 05/30/06

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE