2002 CHEVROLET AVALANCHE Complaints

View complaints related to 2002 CHEVROLET AVALANCHE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2002 CHEVROLET AVALANCHE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET AVALANCHE
    - FAIRMONT, WV

    CONSUMERS 2002 AVALANCHE ROTORS CORRODED PREMATURELY WHICH LED TO HAVING THE ROTORS AND PADS REPLACED. *TS THE CONSUMER RECEIVED RECALL # 05V379000 WHICH WAS IN REFERENCE TO THE ROTORS AFTER THE ROTORS WERE ALREADY REPLACED. BASED ON THE CONSUMER'S RESEARCH HE BELIEVES THAT THE ROTORS ON THE VEHICLE'S SOLD IN THE SALT BELT WERE NOT PROPERLY TREATED WITH A CORROSION INHIBITOR. THE ROTORS ON THE CONSUMER'S VEHICLE HAD TO BE REPLACED AFTER ONLY 28 MONTHS OF USE. THE PREMATURE ROTOR CORROSION LED TO PREMATURE CORROSION OF THE BACKING PLATE ON THE RIGHT REAR. *NM

    Source: CONSUMER LETTER
  • 2002 CHEVROLET AVALANCHE
    - FUQUAY-VARINA, NC

    DT: CONTACT STATED WHILE SITTING AT A STOP SIGN AND THEN WHEN HE PULLED OUT THERE WAS NO POWER STEERING. THERE WAS NO NOISE, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG. HE TOOK VEHICLE TO THE DEALER AND THE SAID THAT THE POWER STEERING PUMP SHAFT SHEARED OFF INSIDE OF THE PUMP. THIS HAPPENED ABOUT 8-12-05. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - MEMPHIS, TN

    DT: THE CONTACT STATED THE PARKING BRAKE ON 2002 CHEVROLET AVALANCHE WAS BAD. THE PADS WERE COMPLETELY WORN OUT .THE BRAKE WAS NONFUNCTIONAL. THIS HAPPENED BECAUSE OF A DEFECT IN THE DESIGN, NOT BECAUSE OF THE BRAKE. THE PADS NEEDED TO BE CHANGED, AND THE ROTORS NEEDED TO BE SANDED. THE MECHANIC SAID THE DESIGN WAS SUCH THAT THE PARKING BRAKE WILL WEAR OUT EVEN IF IT WAS NOT USED. THE CONTACT HAS NOT BEEN USING THE PARKING BRAKE. HE WAS TOLD THAT THE PADS NEEDED TO BE CHANGED WHEN HE TOOK THE VEHICLE TO DEALER FOR INSPECTION ON SEPTEMBER 1, 2005. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - PERHAM, MN

    2002 CHEVROLET AVALANCHE ABS RECALL NOTICE...MINNESOTA NOT INCLUDED IN RECALL DUE TO SALT CORROSION. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - PROCTOR, MN

    NHTSA CAMPAIGN ID NUMBER : 05V379000 MY AVALANCHE SUFFERS FROM THIS EXACT SYMPTOM. UNFORTUNATELY I LIVE IN MINNESOTA... AND THE NHTSA HAS DECIDED TO LEAVE MINNESOTA AND WISCONSIN OFF THE "SALT BELT" LIST. THE STATE OF MINNESOTA USES MORE SALT AND CACL ON OUR ROADS THAN ANY OF THOSE 2 STATES COMBINED. FOR PROOF YOU CAN LOOK AT THE BOTTOM OF MY RUSTING TRUCK. PLEASE ADD MY STATE TO THIS RECALL OR AT LEAST CONTACT ME ON HOW I CAN HAVE MY TRUCK SERVICED UNDER THIS RECALL. DETAILS: 2002 CHEVROLET AVALANCHE 2500 4X4 [XXX] PLEASE CONTACT ME ABOUT WHAT I CAN DO TO BE INCLUDED IN THIS RECALL. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - SOUTHBRIDGE, MA

    DT: CONTACT STATED THE BRAKES HAD A GRINDING NOISE. CONTACT REPLACED THEM ON 7-23-05. HE PULLED THE WHEEL OFF, AND EVERY SINGLE BRAKE AND ROTOR WAS DEFECTIVE. THE PADS WERE DEFECTIVE. HE TOOK A SLEDGE HAMMER TO GET THEM OFF. THERE WAS INCH PAD TOUCHING THE BRAKES, AND THAT WAS THE ONLY THING STOPPING THE VEHICLE. REPLACED THEM, AND HE BROUGHT THE PARTS TO THE DEALER, WHO SAID THERE WAS NOTHING HE COULD DO. ALSO, CALLED GENERAL MOTORS, WHO INDICATED THAT THIS WAS NORMAL. THE CAR ONLY HAD 29,000 MILES ON IT. CONTACT HAD A BRAKE PROBLEM SINCE HE BOUGHT THE CAR. THERE WERE MORE PADS LEFT ON THE FRONT BRAKES, WHICH WAS UNCOMMON. THE BRAKE PADS WERE HARDER THAN THE ROTORS. IN ADDITION, THE REAR BRAKES WERE DEFECTIVE. THE DUST COVERS FOR THE REAR BRAKES WERE GONE . *AK THE BRAKES GAVE NO WARNING THAT THERE WAS A PROBLEM. THE EMERGENCY BRAKE DID NOT WORK. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - SUPRISE, AZ

    DT: WHEN APPLYING THE BRAKES THERE WAS A DELAY IN STOPPING. THE CONSUMER FIRST EXPERIENCED THE PROBLEM ON 7-15-05. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND THEY TOLD HIM THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. ALSO, THERE WAS CONSTANT NOISE COMING FROM THE ABS CONTROL MODULE EVEN WHEN THE VEHICLE WAS TURNED OFF. THE CONSUMER HAD TO REPLACE A BATTERY BECAUSE OF THIS. THE DEALERSHIP UNHOOKED THE FUSE TO MAKE IT STOP. THE CONSUMER EXPERIENCED THE SAME PROBLEM THAT WAS INCLUDED IN NHTSA RECALL 05V379000/GM RECALL 05068 . WHEN CONTACTING THE MANUFACTURER, THEY TOLD CONSUMER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - CLEARWATER, FL

    NHTSA DOCUMENT 05V379000 DESCRIBES THE EXACT ABS PROBLEM I HAVE ON MY 2002 CHEVROLET AVALANCHE 1500 TRUCK. THE CURRENT GM RECALL IS NOT BROAD ENOUGH TO CONSIDER THE CONDITIONS WE HAVE IN FL, AND RESTRICTING THIS TO NORTHERN STATES IS LUDICROUS IF THIS IS A CONSISTENT MANUFACTURER DEFECT ACROSS ALL STATES/VEHICLES. SALT AIR AND TOWING A BOAT (IE DIRECT WHEEL CONTACT WITH SALT WATER ON THE RAMP) VERY POSSIBLY HAVE LED TO MY PROBLEM. WHEN APPLYING THE BRAKES AT APPROX 4-5 MPH THE ABS WENT ON AND I VERY NARROWLY MISSED HITTING A VEHICLE IN FRONT OF ME BECAUSE THE TRUCK DID NOT WANT TO BRAKE/SLOW DOWN. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - HAMMONTON, NJ

    ON 7/12/05, I HAD MY VEHICLE AT CHEVROLET 73 FOR THE BRAKES. AT THAT TIME THEY INFORMED ME I NEEDED BRAKE PADS AND ROTORS ALL THE WAY AROUND THE VEHICLE. THEY TOLD ME AND SHOWED ME THE "EXCESSIVE RUST" ON THE ROTORS. THE VEHICLE IS ONLY 3 YRS OLD AND ONLY HAD 35,000 MILES ON IT. I WAS UPSET THAT THEY GOT TO THAT POINT AND NOW IT WAS GOING TO COST ME $1000 TO REPLACE THEM. ALL MY SERVICE WAS PERFORMED AT THIS DEALER. AFTER I COMPLAINED THEY TOLD ME THEY WOULD CUT THE PRICE TO $360. THEY WANTED TO "CUT" THE BACK ROTORS REPLACE ALL THE PADS AND IF THE FRONT ROTORS NEED TO BE REPLACED THEY WOULD "HAVE GM PICK UP THAT COST". I WAS EXTREMELY SKEPTICAL ABOUT THEM DOING THE WORK. IF THEY ORIGINALLY FELT I NEEDED TO REPLACE THE PADS AND ROTORS, HOW COULD THIS LESS EXPENSIVE REPAIR BE SAFE? I DID NOT ALLOW THEM TO DO THE JOB AND HAD IT PERFORMED AT ANOTHER SERVICE CENTER. THIS AM MY LOCAL PAPER HAD AN ARTICLE ABOUT THE RECALL OF 800,000 VEHICLES DUE TO CORROSION AFFECTING THE ANTI-LOCK BRAKE SYSTEM LEADING TO LOW-SPEED CRASHES. MY VEHICLE IS A 2002 AVALANCHE AND IS PART OF THAT RECALL. WHEN I CALLED GM THEY INFORMED ME IT WAS THE "ANTI-LOCK BRAKES SENSOR." MY THOUGHT IS IF THE SENSOR IS AFFECTED BY THE CORROSION, THE CORROSION ALSO CONTRIBUTED TO THE RAPID DETERIORATION OF THE ROTORS AND THAT AFFECTED THE BRAKE PADS. THIS IS A SAFETY ISSUE THAT SHOULD ALSO BE RECALLED ALONG WITH THE SENSOR. I WOULD APPRECIATE YOUR HELP IN THIS MATTER, THERE MAY BE OTHER GM OWNERS OUT THERE THAT DO NOT REALIZE THIS IS HAPPENING AND COULD RESULT IN MORE SERIOUS CRASHES. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - MAYS LANDING, NJ

    PURCHASED AVALANCHE IN MAY 2001, HAD ACCIDENT IN OCEAN CITY NJ 2 WEEKS AFTER OWNING TRUCK. TOLD DEALER PROBLEM WITH BRAKES. I WAS TOLD IT'S IN MY HEAD. 2003 TOOK TRUCK THROUGH INSPECTION, THEY SAID MAY HAVE FRONT BRAKING PROBLEM BUT PASSED ME THROUGH TO DO LOAD IN BED OF TRUCK. NOW HAVE BURNING SMELL IN DRIVER FRONT TIRE AREA AFTER 40 MIN OF CITY DRIVING. JUST READ ABOUT BRAKE RECALL. PLEASE CONTACT ME. *JB

    Source: NHTSA WEB SITE