2002 CHEVROLET AVALANCHE Complaints

WHILE DRIVING AT LOW SPEEDS ABS SYSTEM ENGAGED AND CAUSED EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

CONSUMER STATES THE EMERGENCY BRAKE CABLE IS WEARING. OUT. AS A RESULT, A SQUEAKING NOISE IS PRODUCED.*AK

WHILE DRIVING 55 MPH VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE RESTARTED UNTIL IT GOT TO THE STOP SIGN FAILED BUT WOULD NOT DIE. THE VEHICLE WAS ROAD TESTED AND THE ENGINE DIED. THE CONSUMER WAS UNABLE TO SHIFT INTO NEUTRAL AND CRANK ENGINE. THE CONSUMER WAS ABLE TO RESTART THE ENGINE AND THE ENGINE HAD AN EXTENDED CRANK TIME. THE CONSUMER STATED THAT THE RADIO WOULD NOT WORK ALL THE TIME. *TC PHONE INTERVIEW UPDATE (FEBRUARY 15, 2006): THE FIRST DEALER COULDN'T FIND WHAT CAUSED THE ENGINE TO STALL. THEY LATER WENT OUT OF BUSINESS. THE VEHICLE KEPT STALLING WITHOUT WARNING AT ALL SPEED. THE STALLED ENGINE WOULD NOT RESTART IMMEDIATELY. THE SECOND DEALER FIND THE PROBLEM TO BE THE CRANK POSITION SENSOR RIGHT THE WAY. THE SENSOR WAS BROKEN IN SEVERAL PIECES. THE VEHICLE WAS TRADED IN. THE COMPLAINANT WILL TRY TO FIND THE REPAIR INOVICE AND FAX IT TO ODI.

THE DRIVER'S SEAT WOULD MOVE WHILE DRIVING AT ANY SPEED. WHEN APPLYING NORMAL BRAKING CONSUMER CAN HEAR A POPPING NOISE. THE TRUCK WOULD JERK A LITTE AND CONTINUE ON BEFORE STOPPING. ALSO, WHEN APPLYING THE BRAKE AT A SUDDEN STOP WHEELS WOULD LOCK UP. THE DEALER WAS NOTIFIED.*AK

POOR CUSTOMER SERVICE ON CHEVROLET AVALANCHE DEFECT FROM ELDORADO CHEVROLET IN MCKINNEY,TEXAS. COLD AIR ON PASSENGER SIDE DUE TO POOR SEALING AT TIME OF PURCHASE. I'M A SINGLE PARENT THAT NEVER RODE ON PASSENGER SIDE UNTIL WARRANTY WAS OUT. BODY REPAIRMAN,JOHN GRIGGS, LED ME TO BELIEVE THAT MY INSURANCE WAS DRAGGING THEIR FEET ON REPAIRING THE CONCERN AFTER AN ACCIDENT THAT COST OVER $10,000 IN REPAIRS. I REQUESTED JOHN TO CALL ME ON THE CONCERN. HE CALLED MY INSURANCE AGENT AND STATED IT COULD NOT BE CAUSED BY ACCIDENT. HE STATED IT WAS A PROBLEM WITH SOME CHEVYS AND THAT THEY WERE NOT SEALED CORRECTLY OR HAVE A BAD ACTUATOR. BRIAN NORTHINGTON, JOHN'S BOSS, OFFERED TO SPLIT THE COST OF $240 TO SEAL IT CORRECTLY SINCE MY WARRANTY WAS OUT. THIS IS A CHEVY PROBLEM FROM GO. BRIAN STATED TWICE IN A CONDESCENDING VOICE HE WAS SO SORRY THAT I DIDN'T HAVE AN EXTENDED WARRANTY THAT WOULD HAVE TAKEN CARE OF THE PROBLEM THAT WAS THERE WHEN THE VEHICLE WAS PURCHASED! THEIR SO CALLED "CUSTOMER SERVICE" STINKS! THIS IS JUST ANOTHER WAY TO BILK MORE MONEY FROM CONSUMERS! I MADE A MISTAKE OF PURCHASING A 2004 TAHOE FROM ELDORADO CHEVROLET LAST YEAR. WHAT A MISTAKE TO DO BUSINESS WITH THEM! THEY DON'T GET IT: SOMETIMES, THEY WIN, BUT THEY REALLY LOOSE!! I HAD BEEN SAVING POINTS ON MY GM CARD, BECAUSE I WAS CONSIDERING A NEW PURCHASE. ELDORADO CHEVROLET HAS SOURED ME ON A GM PRODUCTS EVER AGAIN! DON'T THEY UNDERSTAND WHAT "DO THE RIGHT THING!" MEANS? OH, I FORGOT, THEY'RE IDIOTS. WHY TRY TO SELL A VEHICLE WHEN YOU CAN SHAFT SOMEONE OUT OF $240 AND LOOSE THEM AS A CUSTOMER FOREVER? WHERE DO THEY FIND THESE GUYS? IDIOT COLLEGE? *NM

TRAVELING FROM TEXAS TO FLORIDA, VEHICLE BEGAN STALLING. AT TIMES THE VEHICLE WOULDN'T SHIFT OUT OF LOWER GEARS, AT TIMES IT WOULDN'T START, AT TIMES IT WOULD SHUT OFF. FOUND DEALER IN FLORIDA THAT CHANGED OUT A WIRING HARNESS IN THE STEERING COLUMN. THE VEHICLE HAD LESS THAN 30,000 MILES AT THIS POINT. HAVE ALSO HAD TO HAVE THE ENGINE REPLACED AT 50,000 MILES. DEALER COULDN'T FIGURE OUT WHY THE ENGINE WOULDN'T WORK, NOR COULD THE DEALERSHIP REPAIR. REPLACED WITH A NEW ENGINE AND IS CURRENTLY AT 30,000 ON NEW ENGINE AND PROBLEMS STARTING AGAIN. THIS VEHICLE DOES NOT TOW OR DRIVE OFF ROAD AT ANY TIME, THERE IS A DEFECT IN THIS PRODUCT THAT NEEDS TO BE ADDRESSED.

MY COMPLAINT IS ON MY 2002 CHEVY AVALANCHE. THE DRIVERS SIDE EXTERNAL MIRROR HAS BEEN SLOWLY LEAKING THE FLUID THAT IS INSIDE OF IT AND NOW THE MIRROR IS SO DISCOLORED BY THE PROBLEM THAT IT IS UNUSABLE. THE REPLACEMENT MIRROR IS ABOUT 320.00. THE CHEVY DEALERSHIP WILL NOT REPLACE IT AS A DEFECT BUT WANT ME TO PAY FOR IT. NO DAMAGE WAS THE CAUSE OF THIS FAILURE. THIS TRUCK HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. *JB

REPEATED FAILURE OF PARKING BRAKE. HAVE HAD IT REPAIRED AT DEALER 3 TIMES UNDER WARRANTY AND REPAIR ONLY LASTS ABOUT 6 MONTHS. I USE THE BRAKE EVERYTIME I PARK AND OVER TIME IT SLOWLY GETS LOOSER TO THE POINT THAT IT WILL NOT HOLD THE VEHICLE AT ALL. VEHICLE NOW HAS 41,000 MILES AND HAS FOURTH FAILURE.*UJB

WHEN BRAKING AT ANY SPEED THERE WOULD BE INTERMITTENT EXTENDED STOPPING DISTANCE. THE BRAKE PEDAL WENT TO THE FLOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

FRONT AND REAR DIFFERENTIAL BEARING FAILURE ON 02 AVALANCHE AT 51,000 MILES- BROUGHT TO DEALER BEFORE TOTAL FAILURE. OTHER SIMILAR COMPLAINTIS CAN BE FOUND IN THE CLUB AVALANCHE WEBSITE. THIS DEFECT COULD LEAD TO WHEELS FALLING OFF AND CATASTROPHIC INJURY. GM IS AWARE OF THE PROBLEM BUT DOES NOTHING . *AK