2002 CHEVROLET AVALANCHE Complaints

GENERAL MOTORS CORPORATION AND TEAM CHEVROLET'S FAILURE TO HONOR TERMS OF WARRANTY ON CONSUMER'S VEHICLE. (NAR) *LA THE DEALER REFUSED TO REPLACE THE VEHICLE ROTORS WHICH WERE DETERMINED TO BE DEFECTIVE PRIOR TO THE CONSUMER PURCHASING THE VEHICLE. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST TO REPAIR THE ROTORS. *NM

WATER LEAKING INTO BED AND PASSENGER COMPARTMENT. WATER LEAKED FOR 6 MONTHS, WENT TO DEALER. DEALER DISCOVERED LEAK DUE TO CARPERT BEING SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AT THE B-PILLAR. DEALER REPLACED CARPET AND PAD AND SUPPOSEDLY FIXED LEAK DUE TO BAD SEAL. 1 WEEK AFTER RECEIVING TRUCK FROM THE DEALER WE DISCOVERED THE NEW CARPET SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AND NOW THE FRONT DRIVER SIDE CARPET. PREPARING TO RETURN TRUCK TO DEALER SINCE THIS WAS DISCOVERED ON SATURDAY. TRUCK HAS 35000 MILES.*AK

CONSUMER INDICATED THAT THERE WAS CLUCKING NOISE IN TRANSMISSION WHEN ACCELERATING. DEALERSHIP ACKNOWLEDGED THE NOISE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK

THREE FAMILIES AND THERE KIDS WENT TO A LAKE IN ARKANSAS. ONE DAY WE DECIDED TO GO DOWN TO THE LAKE ON A GRAVEL ROAD. FOUR TEENAGE KIDS DECIDED TO RIDE ON THE TAILGATE. TOGETHER THEY ALL WEIGHED UNDER 600 POUNDS. WHILE DRIVING DOWN THE GRAVEL ROAD @ ABOUT 5 MPH A HEARD A POP THEN VOICES THEN A THUD AND I LOOKED IN MY REAR VIEW MIRROR AND NOTICED THE KIDS ON THE GROUND. WHEN I STOPPED TO GET OUT, I ALSO NOTICED MY TAILGATE HAD FALLEN OFF COMPLETELY. I WENT TO THE DEALER AND THEY REFUSED TO FIX MY TAILGATE, BUT REPLACED MY CABLES AND MY TAILGATE HANDLE WHICH HAD BEEN DAMAGED. I TRIED GM, BUT THEY TOLD ME THAT THE DEALER WAS THERE EYES AND EARS. THE DEALER FELT LIKE THE TAIL GATE WAS OVERLOADED AND THAT HAD CAUSED THE FAILURE. THE DEALER HAD TOLD ME THAT THESE TYPE OF CABLES HAD BROKE ALL OF THE TIME. A YEAR WENT BY AND GM HAD ISSUED A RECALL ON ALL OF THE THESE TYPE CABLES. I WENT BACK TO THE DEALER TO SEE IF THEY WOULD FIX THE SCRATCHES ON THE TAILGATE AND THEY SAID NO. I WENT BACK TO GM AND THEY TOLD ME THAT THE DEALER WAS THEIR EYES AND EARS AND THEY WOULD NOT FIX MY TAILGATE. I BELIEVE IF THE CABLES FAIL AND YOU HAVE ANY LOAD ON THE TAILGATE IT IS LIKELY THAT THE TAILGATE CAN COME OFF. THE TAILGATE HAS NO PIN TO SECURE IT. IF THE CABLES BREAK AND THE TAILGATE IS AT THE RIGHT ANGLE IT WILL COME OFF. IF A TAILGATE COMES OFF THE TRUCK ON THE HIGHWAY I SEE THIS BEING A VERY DANGEROUS SCENARIO. I FEEL THE DEALER IS NEGLECTING THEIR RESPONSIBILITY TO STAND BEHIND THE PRODUCT. ALSO THIS ALL HAPPENED UNDER WARRANTY WHEN THE TRUCK HAD 30,000 MILES. *LA

WHILE DRIVING 40 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE SPARE TIRE WAS NOT IN PLACE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CABLE ASSEMBLY NEEDED TO BE REPLACED. *AK

FRONT END SHAKES AFTER GOING OVER HIGHWAY JOINTS OR SMALL BUMPS IN ROAD SURFACE. VERY NOTICEABLE AT INTERSTATE SPEEDS OF 50 TO 65. STEERING WHEEL SHAKES AND VIBRATES JUST AFTER HITTING BUMPS. NOTICED ON CURVES, WHEN GOING OVER SMALL BUMPS, FRONT TIRES SEEM TO LOSE TRACTION WITH DRY ROAD SURFACE. HAD APPROXIMATELY 26,000 MILES ON VEHICLE WHEN PROBLEM WAS FIRST OBSERVED. I SUSPECTED THAT THE FRONT SHOCKS WERE DEFECTIVE; THE FRONT END WOULD BOUNCE EXCESSIVELY WHEN PUSING UP/DOWN ON BUMPER WHEN PARKED. AFTER SECOND TRIP TO DEALER; THEY AGREED TO CHANGE THE FRONT 2 SHOCKS BUT SAID THAT I WOULD HAVE TO PAY FOR THE REPAIR COSTS BECAUSE THEY DID NOT BELIEVE THAT THE SHOCKS WERE REALLY DEFECTIVE. AFTER THE REPAIR AND ROAD TEST, THE DEALER AGREED THAT THE SHOCKS WERE DEFECTIVE AND SUBMITTED AS A WARRENTY CLAIM. MY PROBLEM APPEARS TO BE THE SAME AS COMPLAINT #10017067.*AK

REAR/END GATE APPEARS CLOSED BUT OPENS PERIODICALLY WHILE DRIVING. IT SCARES THE HELL OUT OF YOU AND DROPS BELONGINGS FROM THE BED AREA ALL OVER THE ROADWAY. IT COULD CAUSE MAJOR ACCIDENTS. *AK

RIGHT REAR SEAT BELT DOES NOT STAY LATCHED AND IS DIFFICULT TO LATCH. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS FIRST DELIVERED TO CONSUMER.*AK

WATER LEAKING INTO THE PASSENGER COMPARTMENT, CAUSEING THE CARPET TO GET DRENCHED, VEHICLE IS RED IN COLOR. *AK

INTERMITTENTLY AT ANY SPEED WHEN THE BRAKES ARE DEPRESSED PADS WILL NOT RELEASE. CONSUMER CAN FEEL A DRAGGING OR A DEGREE OF RESISTANCE ON THE VEHICLE. ALSO, REAR RIGHT INBOARD DISC PAD COMPLETELY FAILED AT 30,000 MILES. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THIS SUBJECT. *AK *NM