2002 CHEVROLET AVALANCHE Complaints
View complaints related to 2002 CHEVROLET AVALANCHE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2002 CHEVROLET AVALANCHE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET AVALANCHE- PEARL CITY, HI
I HAVE A 2002 CHEVY AVALANCHE. THE DRIVER SIDE CABLE THAT SUPPORTS THE TAILGATE SNAPPED WHILE I WAS STANDING ON THE TAILGATE. LUCKILY THE PASSENGER SIDE CABLE HELD OR ELSE I WOULD HAVE HIT THE GROUND PRETTY HARD, NOT TO MENTION DAMAGE TO MY TAILGATE. THE CABLE APPEARS TO BE COMPLETELY CORRODED. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- COLUMBIA, MD
FRONT PASSENGER'S SIDE TIRE BUBBLED ON THE SIDE. AS A RESULT, THE CONSUMER CONTINUED TO ROTATE TIRES PREMATURELY. *AK THE ROTATION DID NOT STOP THE TIRES FROM PUSHING OUTWARD IN THE THREAD AND TIRE WEAR. TREAD WEAR WAS ONLY 27%. *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET AVALANCHE- ANN ARBOR, MI
TRANSMISSION AND/OR REAR AXLE LOCKS UP WHILE VEHICLE IS IN MOTION CAUSING ERRATIC VEHICLE HANDLING AND/OR LIFE-THREATENING SITUATION. * CB
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- JACKSON, MS
I HAVE NOT GIVEN PERMISSION TO THE DEALERSHIP SERVICE DEPARTMENT TO START REPAIRS. THEY TOLD ME IT WAS THE REAR AXLE OR REAR END THAT WAS DAMAGED BEYOND REPAIR AND MUST BE REPLACED. I WAS QUOTED A REPAIR COST OF $2,400 FOR A USED PART AND $3,000 FOR A NEW PART. THIS TRUCK HAS AROUND 42,000 MILES AND WAS PURCHASED JUNE 1, 2003. I HAVE HAD MULTIPLE PROBLEMS RANGING FROM REPLACEMENT OF CD'S TO A DOOR WINDOW MOTOR PROBLEM. I INQUIRED/COMPLAINED ABOUT A NOISE IN THE REAR END AT AROUND 25,000 MILES PRIOR TO THE BREAKDOWN. HOWEVER, THEY COULD NOT FIND THE PROBLEM. THE TAILGATE WOULD FALL OPEN WHEN LOCKED OCCASIONALLY, BUT THIS WAS ADJUSTED AFTER TAKING IT BACK FOR REPAIR. I HAVE ALSO REPLACED ONE HUB ASSEMBLY ON THE FRONT OF THE TRUCK AT A COST OF $250.00. THERE IS AN OIL USAGE PROBLEM THAT REQUIRES AN ADDITIONAL QUART TO BE ADDED BETWEEN CHANGES. I PERSONALLY THINK THAT THIS TRUCK IS A LEMON AND NEEDS TO BE RESEARCHED TO DISCERN IF IT HAS HAD SOME PREVIOUS MECHANICAL PROBLEMS. ALTHOUGH IT WAS PURCHASED NEW THERE IS A POSSIBILITY THAT IT COULD HAVE HAD SOME MALFUNCTIONS BEFORE IT WAS DELIVERED. I MISPLACED MY RECEIPTS, AND I'M NOT SURE THAT THE SERVICE DEPARTMENT WILL GIVE ME ANOTHER COPY. HOWEVER, I WILL SEARCH FOR THEM AS VERIFICATION THAT I TOOK THE TRUCK IN ON SEVERAL OCCASIONS FOR VARIOUS AND SUNDRY COMPLAINTS.
Source: CONSUMER ACTION GROUP -
2002 CHEVROLET AVALANCHE- OGDEN, IL
THIS COMPLAINT IS REGARDING OUR CHEVY AVALANCHE. IT WAS PURCHASED IN MAY, 2002. SHORTLY AFTER PURCHASING IT, WE NOTICED THAT IT WAS CONSUMING QUITE A BIT OF OIL. WE WERE GIVEN AN EXPLANATION THAT THE MOTOR WAS NEW, THE RINGS HAVEN'T SEATED YET AND 3 DIFFERENT TYPES OF OIL HAVE BEEN PLACED IN OUR VEHICLE -- ONE OF SUCH (STRAIGHT 30W) IS SPECIFICALLY MENTIONED IN THE OWNERS MANUAL NOT TO ADD. NOW OUR VEHICLE IS STILL BURNING OIL AND HAS BEGUN TO BLOW BLUE SMOKE OUT THE TAIL PIPE. WE HAVE CONTACTED THE DEALER, THE MANUFACTURER, THE BETTER BUSINESS BUREAU, THE STATES ATTORNEY'S OFFICE. CURRENTLY THE MANUFACTURER HAS US UNDERTAKING AN OIL CONSUMPTION TEST. THE BODY (THE PLASTIC PART) SHORTLY AFTER PURCHASING (WHEN THE WEATHER GOT HOT) STARTED TO DETACH FROM THE METAL PART IN THE FENDER AREA AND THE PLASTIC PANELS IN THE BACK OF THE BED ARE WARPED. WE ARE NOT HAPPY.
Source: CONSUMER ACTION GROUP -
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2002 CHEVROLET AVALANCHE- PALMDALE, CA
IT STALLS WHEN ACCELERATING FROM A TURN. MOSTLY ON RIGHT TURNS AS YOU ACCELERATE OUT OF THE TURN THE VEHICLE DIES. IT STARTS RIGHT BACK UP, BUT IT DOES THIS INTERMITTENTLY ABOUT ONCE A WEEK. THE TRUCK HAS BEEN TO TWO DIFFERENT DEALERS A TOTAL OF 5 TIMES FOR THIS PROBLEM. NEITHER ONE CAN DUPLICATE THE PROBLEM. IT HAPPENED AGAIN THIS WEEKEND. I AM AFRAID THAT MY HUSBAND OR ANOTHER MEMBER OF MY FAMILY IS GOING TO GET HURT IN THIS TRUCK. I AM TRYING TO DEAL WITH GM BUT THEY ARE GIVING ME THE RUN AROUND. THEY CAN'T DO ANYTHING IF THEY CAN'T DUPLICATE THE PROBLEM.
Source: CONSUMER ACTION GROUP -
2002 CHEVROLET AVALANCHE- TROY, OH
ONE OF MY TAILGATE CABLES BROKE ABRUPTLY WHILE I WAS CLIMBING ONTO ONE CORNER OF THE TAILGATE. THE CORNER DROPPED ENOUGH THAT I WAS DROPPED BACK TO THE GROUND. (I WEIGH ABOUT 185 LBS). I THEN INSPECTED THE OTHER CABLE AND SAW NO EVIDENCE OF A PROBLEM, BUT WHEN I LEANED ON THAT CORNER OF THE TAILGATE, THE SECOND CABLE ALSO BROKE. I CALLED MY DEALER, BUT SINCE I WAS OUT OF WARRANTY ON MILEAGE, I WAS TOLD THAT IT WOULD NOT BE COVERED AND THAT THERE WERE NO SERVICE BULLETINS. I THEN OPENED A FILE WITH GM FIELD SERVICE, AND HAVE NOT HEARD ANY RESPONSE.*AK
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- CHIPLEY, FL
PARKING BRAKE WHEN APPLIED WENT TO FLOOR AND DID NOT HOLD UPON HAVING VEHICAL CHECK BY DEALER FOUND ADJUSTMENT TO BE FULLY ADJUSTED AND BRAKE SHOES TO BE WORN SINCE THE BRAKES WERE NEVER ADJUSTED BY ANYONE THIS HAD TO COME FROM THE FACTORY. I HAD TO HAVE NEW BRAKE SHOES INSTALLED AND EVERY THING ADJUSTED PROPERLY FOR WHICH I HAD TO PAY FOR I FEEL THIS WAS A MANUFACTURE ERROR I THINK THEY SHOULD OF HAD TO PAY FOR THIS. *AK
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- OVIEDO, FL
BOTH OF MY TAILGATE CABLES SNAPPED WHILE UNLOADING AN ATV. LUCKILY I WAS NOT INJURED WHEN THE ATV, RAMPS, AND THE TAILGATE ALL FELL WHEN BOTH CABLES SNAPPED AT THE SAME TIME. 2002 CHEVY AVALANCHE 2500 4X4
Source: NHTSA WEB SITE -
2002 CHEVROLET AVALANCHE- CONVERSE, TX
THE TAILGATE CABLES ON MY 2002 CHEVY AVALANCHE UNEXPEDEDLY BROKE WHILE A FRIEND AND I WERE UNLOADING A HOME GYM. BOTH CABLES SNAPPED IN THE MIDDLE AT THE SAME TIME. THIS RESULTED IN THE TAILGATE DROPPING AND MY FRIEND AND I ALMOST FALLING WITH THE HOME GYM ON TOP OF US. I SLIGHTLY STRAINED MY BACK BUT WE HAD NO SIGNIFICANT INJURY. LUCKILY WE HAVE GOOD BALANCE.
Source: NHTSA WEB SITE